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Traveller (402)
Room & Suite (501)
Pool & Beach (145)
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Overview
  • Excellent47%
  • Very good27%
  • Average13%
  • Poor8%
  • Terrible5%
Travellers talk about
“half bath”(24 reviews)
“small balcony”(24 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3 Star Hotel
All hotel details
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,122)
There are newer reviews for Shell Island Resort
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1,120 results
Traveller rating
491
313
157
96
63
Traveller type
Time of year
LanguageEnglish
491
313
157
96
63
Show reviews that mention
All reviewshalf bathsmall balconyindoor and outdoor poolsliving roomocean viewfamily vacationtwo double bedsbeautiful beachbeach weddingfull kitchenthe entire staffmeredithwilmingtonconferencemarshcondounits
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21 - 25 of 1,120 reviews
Reviewed 18 April 2018 via mobile

The hotel is outdated for the price. When you turn the water on in any of the sinks, it smelled like rotten eggs. When I brought it up to the front desk they apologized and processed to tell me that check out is at 11:00...More

Thank Agatha O
Response from Richard G, Front Office Manager at Shell Island ResortResponded 1 week ago

Agatha, Thank you for taking the time to leave us your review. I am sorry to hear that your experience was not a great one with the water in the room. It is a problem we have been working closely with the Town to resolve....More

Reviewed 10 April 2018

The wedding event and venue was great but the room and pool was not very good. I tried to check in at 3:00 but not able to get into the room until 4:30 with the wedding staring at 5:30 not much time to rest and...More

Thank John C
Response from Richard G, Front Office Manager at Shell Island ResortResponded 1 week ago

John C, Thank you for taking the time to leave us your feedback. Our property was built in 1986 and we still have some of the original architecture here so I apologize if some areas of the hotel appear outdated. I'm sorry to hear that...More

Reviewed 7 April 2018

we checked in on a wednesday night . tired from a 7 hour ride we wanted to relax in the hot tub they advertise . this and the indoor pool were our main reasons for renting this property . we have children and the ocean...More

3  Thank Michal C
Response from Richard G, Front Office Manager at Shell Island ResortResponded 6 days ago

Thank you for your review. We apologize if some aspects of your stay were not as expected. Your feedback is greatly appreciated and it is with mention of such items that we continue to improve the property. Thank you for choosing to stay with us...More

Reviewed 5 April 2018 via mobile

Very disappointed in this venue. Check-in was delayed two hours. The hotel granted us a $50 credit, which was the only positive thing about our stay. The room was dilapidated; broken fixtures, sand on the floors and pealing paint. Toiletries were cheap, substandard for a...More

1  Thank Ben F
Response from Richard G, Front Office Manager at Shell Island ResortResponded 6 days ago

Thank you for your review. We apologize if some aspects of your stay were not as expected. Your feedback is greatly appreciated and it is with mention of such items that we continue to improve the property. Thank you for choosing to stay with us...More

Reviewed 2 April 2018

We enjoyed the room but the service and customer relations were terrible. I was charged for a room/breakfast package and ended up paying for breakfast. I caught it when I checked out. I saw that I had paid for the breakfast package and never received...More

Thank WA0LSH
Response from Richard G, Front Office Manager at Shell Island ResortResponded 6 days ago

Thank you for your review. We apologize if some aspects of your stay were not as expected. Your feedback is greatly appreciated and it is with mention of such items that we continue to improve the property. Thank you for choosing to stay with us...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Room Service
Free High Speed Internet (WiFi)
Free Parking
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$200 - US$396 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Wrightsville Beach
#6 On the Beach Hotel in Wrightsville Beach
Room types
Suites, Kitchenette, Non-Smoking Rooms
Details
Price range
US$200 - US$396 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Wrightsville Beach
#6 On the Beach Hotel in Wrightsville Beach
Room types
Suites, Kitchenette, Non-Smoking Rooms
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Traveller (402)
Room & Suite (501)
Pool & Beach (145)
Dining (54)
Amenities (69)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
Klaus L
27 December 2017|
AnswerShow all 4 answers
Response from Grady A | Reviewed this property |
I haven’t been there when they’ve had fireworks but I’m sure someone working there can answer!
0
Votes
suzannehstanley
30 November 2017|
AnswerShow all 3 answers
Response from Richard G | Property representative |
All of the rooms at Shell Island Resort are one bedroom suites. You do have the option of one king bed or two double beds when you book your suite. All of the rooms also have a separate living area with a full-size sleeper... More
0
Votes
Shelley R
6 October 2017|
AnswerShow all 4 answers
Response from Richard G | Property representative |
Thank you for asking Shelley, But no, sadly we are not a pet-friendly location and do not allow pets of any kind to stay in our suites. I hope this information helps.
0
Votes
Room Tips
"Find any other hotel."
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"All of the rooms are great with a beach view."
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"Best views, Quiet, Relaxing, Private Beach, Awesome pool, Large room, friendly staff"
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"All rooms have ocean views but I prefer higher level floors."
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