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    Embassy Suites by Hilton Winston - Salem

    460 N Cherry St, Winston Salem, NC 27101-2898
    Hotel website
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    Savings alert: 15% below average rate
    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$169
          US$134
          US$169
          US$134
          US$169
          US$134
          Traveller (28)
          Room & Suite (15)
          Dining (4)
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          200 reviews
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          DoubleTree by Hilton Hotel Winston Salem - University
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          Hampton Inn & Suites Winston-Salem / University Area
          551 reviews
          #3 of 38 hotels in Winston Salem
           
          Overview
          • Excellent45%
          • Very good27%
          • Average14%
          • Poor8%
          • Terrible6%
          Travellers talk about
          Free Wifi
          Breakfast included
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Kitchenette
          Multilingual Staff
          Pets Allowed
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Self-Serve Laundry
          3.5 Star Hotel
          All hotel details
          Offers from Embassy Suites by Hilton Winston - Salem
          Special Offer: Double Points, Every Stay
          Hotel deals
          Kimpton Cardinal Hotel
          200 reviews
          #1 of 38 hotels in Winston Salem
           
          Winston-Salem Marriott
          402 reviews
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          DoubleTree by Hilton Hotel Winston Salem - University
          348 reviews
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          Hampton Inn & Suites Winston-Salem / University Area
          551 reviews
          #3 of 38 hotels in Winston Salem
           
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          Rooms
          9 Jul10 Jul
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (788)
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          1 - 5 of 788 reviews

          Reviewed 2 days ago

          sub standard room, don't be fooled by the managers reception it was awful... unless you are a college student looking for free (bad) beer/wine/well drinks. breakfast was pretty bad too. service was excellent.

          Review collected in partnership with Embassy Suites Hotels
          Thank pg_clt
          Hotel's Favourite
          Reviewed 4 weeks ago

          Not much has changed since I was here a year ago. The staff was very professional and helpful. Like other reviews from other folks...the place needs some upgrades. It will be nice to see the upgraded hotel in 2018...if it happens. The breakfast buffet was...More

          Review collected in partnership with Embassy Suites Hotels
          Thank STEVEP395
          Response from Courtney S, Manager at Embassy Suites by Hilton Winston - SalemResponded 3 weeks ago

          Steve, Thank you for choosing to stay with us again this year! We certainly appreciate your loyalty to the Embassy Suites Winston-Salem. The staff does strive to provide excellent service to every guest. I would like to hear more about how we can improve our...More

          Reviewed 2 days ago

          The staff is very courteous and professional but it seems like everything in this hotel is broken. The key card machine at the front desk was broken (only way to unlock room was phone app). Cold water in the bathroom sink would "hammer" for 10...More

          Review collected in partnership with Embassy Suites Hotels
          Thank 879theodoreb
          Reviewed 5 days ago

          I have purposely waited several weeks to write this review as I received the Hilton survey via email immediately after our stay. I was contacted the day after the survey was submitted by the assistant general manager. However after multiple weeks of phone tag with...More

          Thank Kimmyh24
          Response from Courtney S, Manager at Embassy Suites by Hilton Winston - SalemResponded 4 days ago

          Kim, I sincerely apologize for the issues you experienced and the negative impression you have been left with. Our staff does strive to provide gracious, caring and engaging service to each and every guest and we clearly fell short during your particular stay. We appreciate...More

          Reviewed 5 days ago

          We were in town for a family reunion. We enjoyed our stay. Clean rooms, friendly staff and enjoy our breakfast choices. Hotel needs an upgrade, painting, etc. overall was clean. We would definitely stay at this hotel again.More

          Thank mpapas2013
          Response from Courtney S, Manager at Embassy Suites by Hilton Winston - SalemResponded 4 days ago

          Thank you for your kind comments and for choosing to stay with the Embassy Suites Winston-Salem during your family event. I am pleased to hear that you found our staff warm and welcoming. I do hope you will stay with us again in the not...More

          Kimpton Cardinal Hotel
          200 reviews
          #1 of 38 hotels in Winston Salem
           
          Winston-Salem Marriott
          402 reviews
          #15 of 38 hotels in Winston Salem
           
          DoubleTree by Hilton Hotel Winston Salem - University
          348 reviews
          #6 of 38 hotels in Winston Salem
           
          Hampton Inn & Suites Winston-Salem / University Area
          551 reviews
          #3 of 38 hotels in Winston Salem
           
          About
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Free High Speed Internet ( WiFi )
          • Breakfast included
          • Bar/Lounge
          • Hotel Amenities
          • Room Service
          • Business Centre with Internet Access
          • Breakfast included
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Banquet Room
          • Conference Facilities
          • Multilingual Staff
          • Self-Serve Laundry
          • Room amenities
          • Microwave
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Hot Tub
          Details
          • Price range
          • US$133 - US$251 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #10 Romantic Hotel in Winston Salem
          • #12 Business Hotel in Winston Salem
          • #15 Family Hotel in Winston Salem
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Kitchenette
          • Number of rooms
          • 146
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Orbitz, Hilton Hotels Direct, Expedia, Travelocity, Hotels.com, Priceline, Hotwire, TripOnline SA, Cancelon, Cheap Tickets, getaroom.com, HotelQuickly and HRS so you can book your Embassy Suites by Hilton Winston - Salem reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • North Carolina >
          • Winston Salem
          • Also Known As
          • Embassy Suites Winston Salem ,
          • Winston Salem Embassy Suites
          Add Photo Photos
          Traveller (28)
          Room & Suite (15)
          Dining (4)
          Pool & Beach (1)
          Hotel & Grounds (37)
          Bathroom (6)
          Business Centre & Event Rooms (5)
          Nearby
          Winston-Salem Marriott
          402 reviews
          .07 km away
           
          Kimpton Cardinal Hotel
          200 reviews
          .34 km away
           
          Fairfield Inn & Suites Winston-Salem Downtown
          130 reviews
          .74 km away
           
          Hawthorne Inn and Conference Center
          417 reviews
          .80 km away
           
          Nearby Restaurants
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          Mellow Mushroom
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          .19 km away
          Nearby Attractions
          M.C. Benton Jr. Convention Center
          39 reviews
          .10 km away
          Winston Cup Museum & Special Event Center
          19 reviews
          .70 km away
          Bailey Park
          15 reviews
          .64 km away
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          .26 km away
          Questions & AnswersAsk a question
          Murrmaid
          Do all rooms have a cooked-to-order breakfast or is that just certain rooms? Is the reception at night on Sunday nights also?
          9 April 2017|
          Answer
          Response from Courtney S | Property representative |
          Good evening, Yes! All registered overnight guests get to enjoy the signature cooked-to-order breakfast at the Embassy Suites. The Evening Reception is 7 days a week- 2 complimentary beverages per person and light snacks... More
          1
          Vote
          Shadmonster
          Parking is $15. Can I come and go during the day or will I have to pay each time I leave and return?
          13 July 2016|
          Answer Show all 5 answers
          Response from Andy N D | Reviewed this property |
          There is a pass you can obtain from the front desk which will allow you to come and go during the day without incurring additional charges. If you don't obtain this, you will have to pay for each in and out.
          1
          Vote
          Rusty S
          I have a large dully pickup truck that requires a minimum of a 7 foot clearance. My truck is considered oversized, will I have an issue getting this into your parking deck without damaging my vehicle?
          2 May 2016|
          Answer Show all 4 answers
          Response from Nhampton | Reviewed this property |
          The parking deck is actually a city lot, but I would imagine the Embassy Suites could answer your question. Or maybe there is an option for non-deck parking nearby?
          0
          Votes
          Room Tips
          "Higher floor on outside rooms (not atrium facing rooms) are more bright and quiet. However keep in mind this..."
          Read review
          "At another hotel"
          Read review
          "Just skip it and go to the Marriott next door."
          Read review
          "Higher floors have more light and less sound from events happening in the Atrium."
          Read review
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