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Quality Inn & Suites Hanes Mall

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140 Reviews from our TripAdvisor Community

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Showing 138: English reviews
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Parry Sound, Canada
Reviewed 2 days ago NEW

We stayed here on our way down to South Carolina. We asked for a suite and was very surprised when we entered the room to find our suite was actually two adjoining rooms. There was a sofa bed, microwave, tv and bathroom in one room, and two beds and another bathroom and tv in the other room. The room was...

Thank gillandjohn4
Murphy, North Carolina
Reviewed 7 November 2016

Beds were firm. Room was clean and nice. Breakfast was good. Eggs, biscuits and gravy, waffles, fruit and cereal. Coffee and juices. Desk folks were very nice and accomidating. We needed a shower cap and they gave us one.

1Thank SomedayIreland
About Hotel's Favourite Review
Toronto, Canada
Reviewed 14 November 2016

This was a pit stop for one night on our way home. We were tired and ready to stop for the night. The price was right. The room was clean and functional. It had a fridge. Breakfast was provided. It was functional and meet the need. Front desk were pleasant. We felt safe. Easy access off and on highway. Nothing...

Thank Zinny1946
New York City, New York
Reviewed 28 October 2016

Made reservations for a non smoking room. When my husband and I arrived we were given a handicapped room which smelled awful. We immediately asked to have the room changed. They could not change our room because they said they were booked and I had asked for non smoking and that was the only room available.The hand shower was at...

Thank wttjb2
Reviewed 22 October 2016 via mobile

We expected more based on the reviews and the fact that this hotel was rated 3 stars. The facts were that even though it was recently renovated, items had been saved which should not have. Would you gut a bathroom yet save rusted toilet paper dispensers? It was clean and if the room had not heavily smelled of cigar smoke,...

Thank SCStephanie
brownstown, pa
Reviewed 12 October 2016 via mobile

The beds were comfortable, the rooms were worn. There was a smell. We were fortunate to have a suite so we had extra room with a refrigerator. We had 2 bathrooms. One bathroom had a missing sink that they said would be replaced during our stay. We won't be back.

Thank slslo5
Lexington, Kentucky
Reviewed 12 October 2016

Our high school group reserved 52 rooms, signed and returned the contract, and prepared to travel. The GM called 4 days before the trip and said he gave the rooms away and only had several left! He said he didn't get the rooming list by the "fixed cutoff date". But never asked for it, not in the contract, via email,...

Thank brianrosenkrantz
Ocala, Florida
Reviewed 28 September 2016

So, we get there after 10:pm and there is one guy there who is very busy. Not only are people checking in, but they are coming back to complain about problems in the rooms. One person complained that there was a smell that was bothering his daughter and they needed to change rooms. Another complained that their room was not...

Thank QAllen
Reviewed 22 September 2016

I really like the pull in Motor style makes it convenient to check on your car and access your vehicle. breakfast was clean and orderly, plus yummy. The staff really cares, as much as I don't like Winston-Salem, I will be back to stay here again. Thank you so much Tom (Best Rapport Ever) :) James

1Thank Ja M
New Jersey
Reviewed 6 September 2016

We pre-booked two rooms and inadvertently, the fully pre-paid rate was chosen. Our travel plans changed due to an emergency and I called the hotel and spoke with the general manager, Mr. Brook Roberts, whom I was informed would be the only one to change it. He was extremely rude and unhelpful!! Did not try to understand the situation at...

Thank UshBan

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  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Laundry Service

Additional Information about Quality Inn & Suites Hanes Mall

Address: 2008 South Hawthorne Road, Winston Salem, NC 27103-3030 (Formerly Holiday Inn)
Region: United States > North Carolina > Winston Salem
Price Range: €60 - €93 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Hanes Mall 2.5*
Number of rooms: 146
Reservation Options:
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Also Known As:
Quality Inn And Suites Hanes Mall
Quality Inn & Suites Hanes Mall Hotel Winston Salem
Quality Inn Hanes Mall
Quality Inn Winston Salem
Winston Salem Quality Inn
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Questions & Answers

Questions? Get answers from Quality Inn & Suites Hanes Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor away from road”
 of 5 bubbles gillandjohn4, 21 Mar 2017 | Read review
“Get a room that is on street level and you can pull your car up to.”
 of 5 bubbles Zinny1946, 14 Nov 2016 | Read review
“Luxury on a budget/ with convenience to the mall and the hospital for extended stays.”
 of 5 bubbles 931jam, 21 Sep 2016 | Read review
“Beware of their breakfast offering. Maintenance of room issues may not be addressed, parking limited. Wouldn't recommend to travelers.”
 of 5 bubbles C5907WTjohnh, 5 Aug 2016 | Read review
“Ask for location you prefer”
 of 5 bubbles ccamp12892, 16 Jun 2016 | Read review
5 of 5