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Courtyard Winston-Salem University

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130 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Winston-Salem University
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Showing 130: English reviews
Reviewed 25 July 2015 via mobile

What an awful experience. I've stayed in hundreds of hotels (I travel quite a bit for work) yet I have NEVER been treated so rudely. Hotels are still considered part of the service industry, right?!?!?! The Expedia representative who was on the phone line with me has an audio recording of the call with the hotel representative, who was rude,...

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Helpful?
Thank Nicyo
CourtyardWS, Director of Sales at Courtyard Winston-Salem University, responded to this review

I apologize that your experience with our hotel was not a pleasant one. All of our staff is trained to exhibit excellent customer service, and I regret you did not experience that during your conversation with our representative. The empty area around our hotel is owned by a local University. We are not responsible for the up keep of those...

New Jersey
Reviewed 3 June 2015

I stayed at the Courtyard Marriott this past weekend and thoroughly enjoyed my stay! the staff was so friendly and was always smiling and saying hello. The rooms were clean and comfortable. Also, the pool was open while we were there and it was really nice to just sit by the pool and relax. It was very quiet. Already looking...

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1Thank GBR2015
CourtyardWS, Director of Sales at Courtyard Winston-Salem University, responded to this review

Thank you GBR2015 for that wonderful review! Providing our guest with a great stay is our goal each and every stay. Thank you for taking time out of your busy schedule to share your experience. We appreciate you and look forward to accommodating you in the future.

Reviewed 31 May 2015 via mobile

We were securing housing for our daughter that is attending Wake Forest in the fall. The rooms were nice and clean. The staff was very friendly and helpful. The location is fantastic. I really expected the hotel to be loud as it looked to be pretty busy, but it was surprisingly quiet. No complaints, just a very restful stay.

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Helpful?
Thank Brent B
CourtyardWS, Director of Sales at Courtyard Winston-Salem University, responded to this review

Brent thank you for the wonderful review!! Our location to Wake Forest University keeps us quite busy! I am thrilled that you enjoyed your stay with us. During your visit If you are not already a member, please sign up for our Parents Club. It is a free service that allows us to share special event dates and availability. We...

SAN LUIS OBISPO
Reviewed 15 May 2015

We use this property often because my daughter is attending school near by. The staff is quite friendly and helpful. Our room has always been very clean. It is our first-choice hotel in this area. If you're a light sleeper, let them know and they'll help with the room assignment.

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Helpful?
Thank caposmith
CourtyardWS, Director of Sales at Courtyard Winston-Salem University, responded to this review

Thank you San Luis Obispo for the wonderful review! It is our pleasure to accommodate you anytime that you are in the area. Our location is centrally located in the city, which makes us ideal for visiting parents. We look forward to your next visit and appreciate you taking the time to share your experience!

Strongsville
Reviewed 6 May 2015

I stayed here for business in April 2015. I was greeted by a very friendly woman at the front desk upon arrival. The building looked dated but the room itself was very nice and modern. The bed and overall feel of the room was comfortable. I also liked that I could walk to the Wake Forest Campus and view their...

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Helpful?
Thank Rob K
CourtyardWS, Director of Sales at Courtyard Winston-Salem University, responded to this review

Thank you so much for your review. We are delighted that your experience was pleasant, and enjoyable. The proper department was notified about the window and that matter has been addressed. I hope that the next time you are in Winston-Salem that you will give us the opportunity to accommodate you again!

Tampa, Florida
Reviewed 14 April 2015

Our son is a junior at Wake Forest. We have been staying at this Courtyard since he was a prospective student, as it is so close to campus and the sports complexes. The staff is consistently friendly and courteous and goes out of its way to be helpful. The rooms are clean and the beds are very comfortable. We feel...

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Helpful?
Thank Mimis65
CourtyardWS, Director of Sales at Courtyard Winston-Salem University, responded to this review

Thank you MImis65!! What a wonderful review! We are so pleased that you enjoyed your time at our hotel. Your feedback is so beneficial and helps to keep us successful. I really appreciate you taking time out of your day to let us know about your stay would love to meet you on your next visit!! Vickie Koger

Richmond, Virginia
Reviewed 29 March 2015

This hotel is located very close to Wakeforest University. Good location with many restaurants and activities. The lobby is clean and quiet and the check-in was smooth. All of the staff were courteous and helpful. The rooms were well maintained and the free wifi was a plus. As we were there the first weekend of March Madness I was expecting...

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Thank Tammy M
CourtyardWS, Director of Sales at Courtyard Winston-Salem University, responded to this review

We are so happy that your experience was good! We strive daily to satisfy each and every guest, and we are so glad that you enjoyed your time here at our hotel! Anytime that you are in the area please allow us the opportunity to accommodate you. Thank you for taking time to write such a wonderful review!

Lutherville Timonium, Maryland
Reviewed 22 March 2015

Older property but renovated. Rooms were clean and generally comfortable but the bed was a little too soft. Housekeeping service was good. Front desk staff was friendly and efficient. Ample parking. Internet service (the free one) was very slow. I paid the $4.95 for upgraded service and it was passable. Lot of teams staying there (our son was playing baseball),...

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Helpful?
Thank DocRMP
CourtyardWS, Director of Sales at Courtyard Winston-Salem University, responded to this review

DocRMP thank you so much for the wonderful review. We are honored that you allowed us to accommodate you during your stay. Hopefully the next visit you will have the opportunity to enjoy and see all that Winston-Salem has to offer. Thank you again for taking time to let us know about your stay.

Toledo, Ohio
Reviewed 8 March 2015 via mobile

This hotel was on our path to a longer vacation in Myrtle Beach. Nice hotel, clean with friendly service. The only reason for less than a perfect rating was no free breakfast, or we couldn't figure out where to get it. Weird setup for a Marriott as they normally have a free breakfast area and this had a bistro instead,...

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Helpful?
Thank Ann43609
CourtyardWS, Director of Sales at Courtyard Winston-Salem University, responded to this review

Thank you for the wonderful review! Although Courtyard by Marriott does not offer complimentary breakfast, the Bistro is available for breakfast and dinner and is very reasonably priced. We are so happy that you enjoyed your stay. We did not score a perfect 100% this trip, but when you are passing through please give us another opportunity to accommodate you...

Indianola, Iowa
Reviewed 3 February 2015

Conveniently located near Wake Forest University. Walk to sporting events and short drive to buildings and dorms.Clean and comfortable good value and great service. Will definitely return to the area and stay at this property.

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Helpful?
Thank julie g
CourtyardWS, Director of Sales at Courtyard Winston-Salem University, responded to this review

Julie thank-you for the wonderful review!! We strive to ensure all our guest enjoy their stay. We are delighted that you enjoyed your time with us. We look forward to accommodating you whenever your travels bring you to Winston-Salem!!

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Amenities

Highlights
  • Free Parking
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Winston-Salem University

Address: 3111 University Pkwy, Winston Salem, NC 27105-4231
Region: United States > North Carolina > Winston Salem
Price Range: €89 - €145 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Winston-Salem University 3*
Number of rooms: 123
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Also Known As:
Courtyard By Marriott Winston-Salem University Hotel Winston Salem
Courtyard Winston Salem
Winston Salem Courtyard
Winston Salem Marriott
Courtyard Hotel Winston Salem
Hotel Style:
#11 Family Hotel in Winston Salem
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Winston-Salem University staff and other travellers.
3 questions
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Questions? Get answers from Courtyard Winston-Salem University staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We requested a quiet top floor corner room. We got it! It was extremely quiet.”
 of 5 bubbles suelz2016, 22 May 2016 | Read review
“The second floor is quieter.”
 of 5 bubbles Kay1855, 24 Mar 2016 | Read review
“Maybe 2nd floor and away from elevators, but we still heard people in hallway.”
  • poor renovation
 of 5 bubbles SueM722, 28 Jul 2015 | Read review
“Stay away from the lobby”
 of 5 bubbles robk605, 6 May 2015 | Read review
“If you're a smoker, ask for the first floor by the door, super convenient to step outside.”
 of 5 bubbles 886TammyM886, 29 Mar 2015 | Read review
5 of 5
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