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Courtyard Winston-Salem University

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Courtyard Winston-Salem University
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132 Reviews from our TripAdvisor Community

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Showing 132: English reviews
West Tisbury, Massachusetts
Reviewed 22 May 2016

We have been traveling to Winston Salem for the past 4 years while our son was at Wake. We have stayed in other local hotels. All were not pleasant experiences. The locations or the hotels were not good. This hotel is FANTASTIC! The location is a short run to campus. The staff was helpful. The rooms are clean, nicely appointed...

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Helpful?
Thank suelz2016
CourtyardWS, Director of Sales at Courtyard Winston-Salem University, responded to this review

Thank you so much for this wonderful review!! We love our Wake Forest Parents!! Thank you for choosing to stay with us during the four years. If you are ever in the area, please allow us the pleasure of accommodating you!!

Quad Cities USA
Reviewed 18 May 2016 via mobile

We have stayed at this property dozens of times over the last six years primarily for the awesome location next to the Wake Forest University campus. Our experience has always been satisfactory, not awesome, but clean and comfortable rooms at a fair price for the convenient location. Our latest stay for graduation weekend was also just satisfactory. We understand that...

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Thank QCBob
CourtyardWS, Director of Sales at Courtyard Winston-Salem University, responded to this review

Thank you for review. Going above and beyond is always our goal here at the Courtyard. I apologize that we fell short on some of the details of your stay. Graduation time is a very special time for out Parents, family and friends, so I regret that we did not meet your expectation. If you are ever in the area...

Sevierville, Tennessee
Reviewed 2 May 2016 via mobile

Nice comfortable rooms at a great price. Very good service from the check-in staff. The grounds are limited. The food service provided very average good and coffee. The food was cold and the coffee lukewarm. The good service quickly closes at 10 am. Disappointing.

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1Thank Phil F
CourtyardWS, Director of Sales at Courtyard Winston-Salem University, responded to this review

Thank you for taking the time to write a review about your recent stay. I apologize that we fell short on providing an enjoyable experience. I have shared this information with the appropriate departments so this can be address. Please allow us another opportunity to accommodate you if you are in the area again. Best, Vickie Koger

Raleigh, North Carolina
Reviewed 25 April 2016

I'm having a hard time putting my finger on what seemed "off" about the hotel. It obviously was built as a different hotel (I'm thinking an independently-owned inn because that's how it looks). That said, they're working with some spatial restrictions and can't do the full-sized Courtyard lobby area. I can't put my finger on what rubbed me the wrong...

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Thank pipanale
CourtyardWS, Director of Sales at Courtyard Winston-Salem University, responded to this review

Thank you for taking the time to write a review about your recent stay at our Courtyard. We are a converted property, with all the Courtyard Standards and amenities. The lobby is a little smaller than the traditional Courtyard layout, but still equally comfortable. Our goal is to satisfy every guest, I apologize that we did not accomplish that during...

Greenville, North Carolina
Reviewed 24 April 2016

The service was fantastic -- the desk clerk moved her van so I could park close; the sharp-eyed security guard found a lapel pin part after the seatbelt pulled the lapel pin off; the room was close, clean, and very comfortable; the desk clerk was careful about Wifi arrangements; the desk clerk found an Ansel Adams exhibition and a guest...

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Thank travellerZ1483BV
CourtyardWS, Director of Sales at Courtyard Winston-Salem University, responded to this review

What a wonderful review. It is our pleasure to provide great service and a comfortable room after a long drive in the rain! Our staff is awesome and ready to make your stay enjoyable. We look forward to accommodating you the next time you are in the area.

Maryland
Reviewed 26 March 2016

We stayed at the Courtyard by Marriott Winston-Salem while visiting colleges. It was a wonderful and well maintained hotel with an absolutely delightful staff. Samatha was working at the front desk when we checked in and she could not have been more helpful.

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Thank hawksberry
CourtyardWS, Director of Sales at Courtyard Winston-Salem University, responded to this review

Thank you for the kind review about our hotel and the staff!! Your feedback is very much needed and appreciated. I will share this review with our staff. Please allow us the opportunity to accommodate you and your family again!

East Lansing, Michigan
Reviewed 24 March 2016

The location is excellent for first time visitors to Wake Forest University due to its close promixity to the campus. The staff at the hotel are extremely knowledgeable and friendly. The negative points are that the fitness center has just three trendmills and they do not provide breakfast.

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Thank Kay1855
CourtyardWS, Director of Sales at Courtyard Winston-Salem University, responded to this review

Thank you for taking time out of your busy schedule to let us know about your recent stay with us. Providing a home away from home experience is our goal. I am delighted the staff was pleasant and ensured that your stay was enjoyable. If you are in the area again, please give us the opportunity to accommodate you!

Brevard, North Carolina
Reviewed 21 March 2016

I had a pleasant weekend stay. The room was exceptionally quiet and very clean. All the electronics needed for Internet and cable were present and in good working order. Getting into and out of the parking lot is a little awkward due to it's corner-like location. The front of the hotel faces a one-way two-lane parkway and exiting from the...

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1Thank Atsaspicymeataball
CourtyardWS, Director of Sales at Courtyard Winston-Salem University, responded to this review

Thank you for your wonderful review. I apologize for the inconvenience of your arrival. We strive to provide a smooth check-in for each and every guest. I have shared your feedback with the proper departments so corrections can be made. Please allow us the opportunity to accommodate you again.

Reviewed 2 March 2016

We stayed at this Hotel while my daughter was attending classes at the University of North Carolina School of the Arts. The hotel is very clean and quiet. Our rooms were ready early. The lobby had space to sit and relax and congregate with others. The location is convenient to downtown and is right next to Wake Forest Basketball and...

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Thank 661catheriner
CourtyardWS, Director of Sales at Courtyard Winston-Salem University, responded to this review

Thank you for the review! We're so happy that you enjoyed your stay . It is a pleasure knowing that our accommodations made your stay perfect. Look forward to your return!

Skillman, New Jersey
Reviewed 18 February 2016 via mobile

This place was a standard courtyard hotel. The convenience to wake forest university and sports arena is a big plus. No good breakfast place close is a disadvantage compared to their residence in property. Quiet location.

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1Thank Indybug63
CourtyardWS, Director of Sales at Courtyard Winston-Salem University, responded to this review

Thank you for taking the time to write about your experience at our Courtyard. Please allow us the opportunity to accommodate you again if your travels bring you back to our wonderful city!!

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Amenities

Highlights
  • Free Parking
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Winston-Salem University

Address: 3111 University Pkwy, Winston Salem, NC 27105-4231
Region: United States > North Carolina > Winston Salem
Price Range: €98 - €167 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Winston-Salem University 3*
Number of rooms: 123
Reservation Options:
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Also Known As:
Courtyard By Marriott Winston-Salem University Hotel Winston Salem
Courtyard Winston Salem
Winston Salem Marriott
Winston Salem Courtyard
Courtyard Hotel Winston Salem
Hotel Style:
#11 Family Hotel in Winston Salem
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Winston-Salem University staff and other travellers.
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Questions? Get answers from Courtyard Winston-Salem University staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We requested a quiet top floor corner room. We got it! It was extremely quiet.”
 of 5 bubbles suelz2016, 22 May 2016 | Read review
“The second floor is quieter.”
 of 5 bubbles Kay1855, 24 Mar 2016 | Read review
“Maybe 2nd floor and away from elevators, but we still heard people in hallway.”
  • poor renovation
 of 5 bubbles SueM722, 28 Jul 2015 | Read review
“Stay away from the lobby”
 of 5 bubbles robk605, 6 May 2015 | Read review
“If you're a smoker, ask for the first floor by the door, super convenient to step outside.”
 of 5 bubbles 886TammyM886, 29 Mar 2015 | Read review
5 of 5