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Fairfield Inn & Suites Winston-Salem Hanes Mall

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Fairfield Inn & Suites Winston-Salem Hanes Mall
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182 Reviews from our TripAdvisor Community

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Showing 181: English reviews
Jasper, GA
Reviewed 4 February 2016

My wife and I visited this hotel in early February. It appeared that it was near the end of a remodeling with only the lobby area to go. We did not find the remodeling to be too disruptive. The floor we were on had been totally remodeled. There was new wallpaper, new paint, new carpet, new bathrooms and new furniture....

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Helpful?
Thank Randy L
E C, Manager at Fairfield Inn & Suites Winston-Salem Hanes Mall, responded to this review

Dear Randy L, Thank you for taking the time to share your recent stay on TripAdvisor. We love to hear that the efforts we have made with both the remodel, and not disturbing the guests too much, resulted in your having a great stay. We are happy to have met all the expectations that you have for the Fairfield Inn...

Greeneville, Tennessee
Reviewed 23 January 2016

We've been staying at this hotel for years. We stayed there when it was older as well as during and through the renovations. The staff has always been friendly and helpful, the rooms always clean and they have expanded their breakfast in recent years. If we were to ask for just one change it would be to make their pet...

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1Thank jan4jesus
E C, Manager at Fairfield Inn & Suites Winston-Salem Hanes Mall, responded to this review

Dear jan4jesus, Thank you for taking the time to review our hotel. We love that you have been a loyal customer at our hotel for so many years, and that our front desk and housekeeping staff have consistently given you a great stay. Thank you for your feedback on our pet cleaning fee, as we us customer comments to find...

Huntersville, North Carolina
Reviewed 14 January 2016

A modern, clean property with courteous staff. All things FFI or better. Two minor knocks. The hotel is across the road from a large mall, so traffic was a Saturday afternoon mall experience (backed up to the I-85 south ramp). The second issue was a fairly spartan breakfast - even by FFI standards. I'm not expecting an Embassy Suites spread,...

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Helpful?
1Thank Red-Badger-22
E C, Manager at Fairfield Inn & Suites Winston-Salem Hanes Mall, responded to this review

Dear Red-Badger 22, Thank you for taking the time to review our hotel. We are happy that you enjoyed your stay, and will choose our hotel again the next time you visit our area. We appreciate your feedback about our breakfast, and we will use your comments to identify ways in which we might improve going forward. Regards, Rebecca Ramey...

Virginia Beach, Virginia
Reviewed 5 January 2016

The entire hotel is being renovated and as the work continues, you can see the difference as you enter the lobby. The projected finish date for the breakfast buffet is Feb 14 Valentines Day...So much more space !

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Helpful?
1Thank John D
E C, Manager at Fairfield Inn & Suites Winston-Salem Hanes Mall, responded to this review

Dear John D, Thank you for the five star review! We love to hear back from our guests about our current renovations, and we are happy that you are enjoying our new space! We hope to see you again in February! Rebecca Ramey eCommerce Marketing Manager Fairfield Inn & Suites Winston-Salem Hanes Mall Daly Seven, Inc.

Reviewed 3 January 2016

Loved! Awesome customer service, helped tremendously with all of our family needs. Recommended great activities to keep us entertained for our stay. Great breakfast. Clean rooms.would recommend for the convenience to the interstate, found very easy!

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Helpful?
Thank Amanda S
E C, Manager at Fairfield Inn & Suites Winston-Salem Hanes Mall, responded to this review

Dear Amanda S, Thank you so much for the five star review of your recent stay at our hotel. I am glad that our staff took such great care of you, and were able to recommend great activities in our area that you entire family enjoyed. Thank you for recommending out hotel to other travelers! Regards, Rebecca Ramey eCommerce Marketing...

Dallas
Reviewed 1 January 2016

We stayed in December in Room 522 for one night. The room was a nice size with two queen beds. Though near I-40, it was quiet. They are renovating, but we only noticed halls blocked by construction tape. We were not disturbed. There was a tub and shower combo in a large bathroom. The “Continental” breakfast included scrambled eggs and...

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Helpful?
Thank Roadrunner5527
DAmickDaly7, Manager at Fairfield Inn & Suites Winston-Salem Hanes Mall, responded to this review

Dear Roadrunner5527, Thank you for the five star review of our hotel! We are happy to hear that you were not disturbed by our current renovations. Thank you for sharing the nice overview of our breakfast offerings. We look forward to seeing you again the next time you visit Winston-Salem! Regards, Rebecca Ramey eCommerce Marketing Manager Fairfield Inn & Suites...

North Carolina
Reviewed 29 December 2015

My wife and I stayed at this property over the Christmas holiday weekend. We were in and out so quickly we don't have a lot on which to base a solid opinion. That's why it can be SO important for desk people to be friendly - and they were, for sure! The hotel is currently undergoing renovation, but that did...

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Helpful?
Thank pfafftonian
E C, Manager at Fairfield Inn & Suites Winston-Salem Hanes Mall, responded to this review

Dear pfafftonian, Thank you for the review! We are happy that we could give you an excellent stay over the Christmas holiday. Thank you for letting others know that we are a great hotel to stay at for both short and extended stays! Safe Travels, Rebecca Ramey eCommerce Marketing Manager Fairfield Inn & Suites Winston-Salem Hanes Mall Daly Seven, Inc.

Asheville, North Carolina
Reviewed 30 November 2015 via mobile

We needed a close but dog friendly place to stay close to Forsyth Hospital. We had a king suite and it was modern looking but it looked like some of the finishes on the Reno hadn't been completed. There were raw carpet edges. It was clean, which is our main concern and pretty. All in al, for the price, it...

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Helpful?
Thank RNpris
E C, Ecommerce at Fairfield Inn & Suites Winston-Salem Hanes Mall, responded to this review

Dear RNpris, I am so glad that you found our pet friendly hotel to be in a convenient location to Forsythe Hospital. We do still have two more floors undergoing renovations, so all the details are not quite finished. But, we appreciate your patience, and we love to hear that you had a great stay and that your experience was...

Madison, Connecticut
Reviewed 29 October 2015 via mobile

This was a very up at 3 am - 5hrs of traveling - work until 5pm-- exhausted by checkin so I really wanted comfort. The check in staff was friendly and quick. The room was very clean and with a nice area to work if you so desire. But honestly, it was the happy hour which was a nice surprise...

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Helpful?
Thank CBiasi
E C, Ecommerce at Fairfield Inn & Suites Winston-Salem Hanes Mall, responded to this review

Dear ccasella, We are thrilled that our staff and happy hour at our Hampton Inn & Suites Winston-Salem Hanes Mall hotel could make what seemed like an exhausting trip an enjoyable stay for you. Thank you for the kind review, and we look forward to pampering you again next time! Rebecca Ramey Ecommerce Marketing Manager Daly Seven, Inc.

Scottsdale, Arizona
Reviewed 29 October 2015

Is a nice facility with an attractive breakfast area that doubles as Happy Hour location late afternoon. A nice place to relax and sip a drink after a day of driving or a day spent in meetings. Motel hemmed in busy streets which makes for limited walking opportunities. Be sure to plug address into your GPS as access points from...

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Helpful?
Thank Ed M
E C, Ecommerce at Fairfield Inn & Suites Winston-Salem Hanes Mall, responded to this review

Dear Ed M, We love to hear that you were able to take advantage of our happy hour festivities, and that you liked the design of our hotel! Nothing is better then being able to unwind after a long day of work. Thank you for taking the time to write a review, and we look forward to seeing you again!...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Fairfield Inn & Suites Winston-Salem Hanes Mall hotel is located off I-40 at Hanes Mall, just 5 miles from downtown Winston-Salem. Our Winston-Salem hotel offers spacious rooms with luxurious bedding and complimentary Wi-Fi. After working out in our fitness center, or swimming in our indoor pool, enjoy a complimentary hot breakfast with fresh hot coffee. Other hotel amenities include a business center, and free wireless internet throughout hotel. ... more   less 

Additional Information about Fairfield Inn & Suites Winston-Salem Hanes Mall

Address: 1680 Westbrook Plaza Drive, Winston Salem, NC 27103
Region: United States > North Carolina > Winston Salem
Price Range: €94 - €131 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Winston-Salem Hanes Mall 2.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Fairfield Inn Winston-Salem Hanes Mall Hotel Winston Salem
Fairfield Winston Salem
Winston Salem Fairfield Inn
Hotel Style:
#6 Romantic Hotel in Winston Salem
#6 Business Hotel in Winston Salem
#6 Family Hotel in Winston Salem
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Questions & Answers

Questions? Get answers from Fairfield Inn & Suites Winston-Salem Hanes Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Red Lobster and Walgreens within walking distance!”
 of 5 bubbles 588jaymem, 10 Nov 2016 | Read review
“I always like the main floor...”
 of 5 bubbles jdscitr, 25 Apr 2016 | Read review
“try to stay away from the main road which is on the opposite side from where you enter.”
 of 5 bubbles 156leighs, 5 Apr 2016 | Read review
“Ask for a room away from the freeway.”
 of 5 bubbles RandyL327, 4 Feb 2016 | Read review
“Fifth floor is our favorite.”
 of 5 bubbles jan4jesus, 23 Jan 2016 | Read review
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