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Hampton Inn Winston-Salem - I-40 / Hanes Mall

672 reviews
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Traveller (10)
Room & Suite (32)
Dining (6)
Overview
  • Excellent67%
  • Very good25%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“hanes mall”(65 reviews)
“great stay”(35 reviews)
“room was clean”(35 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
Offers from Hampton Inn Winston-Salem - I-40 / Hanes Mall
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (672)Write a Review
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All reviewshanes mallgreat stayroom was cleanrestaurants and shoppingcomplimentary breakfastexcellent hotelcookiesup to datefitness centerwafflesthe hotel staffsitting areabusiness centerfresh fruitthe breakfast areawould definitely stay here againconvenient location
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11 - 15 of 668 reviews
Reviewed 18 December 2017

I would highly recommend this convenient location to anyone for an outstanding hotel stay. The front desk personnel were very welcoming and accommodating when I asked at 4pm if there was an availability for the same night. The room & bathroom were impeccable and very...More

Review collected in partnership with Hampton
Thank Amy W
Response from Lauren W, Assistant General Manager at Hampton Inn Winston-Salem - I-40 / Hanes MallResponded 31 December 2017

The Hampton Inn Winston-Salem I-40/Hanes Mall hotel offers a friendly retreat in the historic city of Winston-Salem, and we are thrilled you were able to enjoy our local amenities, a great value, and superb guest service during your stay with us.

Reviewed 17 December 2017

Since I was only staying the second day of a two day reservation, I called to be sure there would be no problems with my reservation. My digital key failed. The lamps in my room were not in working order, and breakfast was horrible. I...More

Review collected in partnership with Hampton
Thank JGSMMS
Response from Lauren W, Assistant General Manager at Hampton Inn Winston-Salem - I-40 / Hanes MallResponded 27 December 2017

We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. We try hard to make sure...More

Reviewed 9 December 2017

Clean hotel. Good location to shopping and restaurant. Close to Hanes Mall. Minimum staff. No Front Desk Staff personel except checkin at 3 am in the morning. Breakfast staff was minimum but not very engaging with the hotel guest. Maybe just a weekend staffing challenge.More

Review collected in partnership with Hampton
Thank G8667MIcharlesp
Response from Lauren W, Assistant General Manager at Hampton Inn Winston-Salem - I-40 / Hanes MallResponded 11 December 2017

We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. We try hard to make sure...More

Reviewed 6 December 2017

This was a very clean and beautiful hotel. The staff was very professional and using the digital key is definitely the only way to go. I would recommend this hotel. The location was excellent and they accommodated me with a late checkout. My room was...More

Review collected in partnership with Hampton
Thank Shanique H
Response from Lauren W, Assistant General Manager at Hampton Inn Winston-Salem - I-40 / Hanes MallResponded 9 December 2017

Our Award-Winning Hampton Inn Winston-Salem I-40/Hanes Mall team takes pride in the exemplary service we are known for. Thank you for this feedback about your stay. We hope that you will be our guest again soon!

Reviewed 28 November 2017

Always find this hotel to be an excellent choice when we are in the area. Clean rooms comfortable beds and an extremely friendly staff. Have stayed here in numerous occasions and have never been disappointed.

Review collected in partnership with Hampton
Thank gordonj952
Response from Lauren W, Assistant General Manager at Hampton Inn Winston-Salem - I-40 / Hanes MallResponded 30 November 2017

Thank you for this review of your stay at our Hampton Inn Winston-Salem I-40/Hanes Mall, a Circle of Excellence Award Winner. We are proud to give our guests an exceptional experience, and hope you can enjoy a stay with us again soon.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Dry Cleaning
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$109 - US$202 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Winston Salem
#5 Business Hotel in Winston Salem
#5 Romantic Hotel in Winston Salem
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
US$109 - US$202 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Winston Salem
#5 Business Hotel in Winston Salem
#5 Romantic Hotel in Winston Salem
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
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Traveller (10)
Room & Suite (32)
Dining (6)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Questions & Answers
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caroselli
1 November 2016|
AnswerShow all 3 answers
Response from garfield2009 | Reviewed this property |
Free breakfast at Hampton Inn's
0
Votes
temaseed
5 August 2016|
AnswerShow all 4 answers
Response from HamptonInnWS | Property representative |
We are delighted that you are considering a stay with our Hampton Inn Winston-Salem I-40/Hanes Mall! While our Hampton Inn is not pet friendly, we do welcome all service animals. Please feel free to contact us directly with... More
0
Votes
Daisy V
31 March 2016|
AnswerShow all 3 answers
Response from Sergeant | Reviewed this property |
I'm not sure however due to the distance between those area's I would figure No.
0
Votes
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12
Room Tips
"Use the Hilton Honors app to choose your room ahead of time."
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"NOT #309 next to highway noise and elevator"
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"You might want a room on the side away from I-40."
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"rooms close to ice maker will hear machine when ice is being dispensed, small nuisance"
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