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Hampton Inn Winston-Salem - I-40 / Hanes Mall

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Hampton Inn Winston-Salem - I-40 \/ Hanes Mall
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589 Reviews from our TripAdvisor Community

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Reviewed 5 days ago NEWvia mobile

We had to take an unexpected trip to NC. We found this hotel last minute. The staff was great, friendly and helpful. The room was nicely appointed and the beds were very comfortable. The breakfast was delicious.

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Thank marnibles
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago via mobile

Would recommend this hotel for family weekend. Staff is nice. Rooms were very clean with nice bathrooms. Breakfast buffet was good but what was great was there was always free coffee available! Used the exercise room off the pool which was clean and had up to date equipment and some weights. Convenient to Highway and close numerous stores, shops and...

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About Hotel's Favourite Review
Lauren W, Assistant General Manager at Hampton Inn Winston-Salem - I-40 / Hanes Mall, responded to this review

Our Award-Winning Hampton Inn Winston-Salem I-40/Hanes Mall team takes pride in the fresh, complimentary hot breakfast, convenient amenities, and friendly service we offer our guests. Thank you for this feedback about your stay. We hope that you will be our guest again soon!

Winston Salem, North Carolina
Reviewed 2 weeks ago

The hotel is in a great location. Close to the mall and right off of I-40. The staff was very friendly and the rooms were extremely comfortable. I will be staying again in the future. The breakfast could use a little work but that's par for the course with hotels in my book. Overall I was very happy.

Review collected in partnership with Hampton
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Lauren W, Assistant General Manager at Hampton Inn Winston-Salem - I-40 / Hanes Mall, responded to this review

Our Award-Winning Hampton Inn Winston-Salem I-40/Hanes Mall team takes pride in the exemplary service we are known for. Thank you for this feedback about your stay. We hope that you will be our guest again soon!

Pipestem, West Virginia
Reviewed 3 weeks ago

Lovely and recently refurbished. Room and bathroom were very clean. Plenty of towels! Didn't have to make any additional requests because everything was there. I will definitely stay here again and recommend it to friends.

Review collected in partnership with Hampton
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Thank frescalady
HamptonInnWS, Manager at Hampton Inn Winston-Salem - I-40 / Hanes Mall, responded to this review

Thank you for this fantastic review of your stay at our Hampton Inn Winston-Salem I-40/Hanes Mall, a Circle of Excellence Award Winner. We are proud to give our guests an exceptional experience, and hope we can enjoy having you as our guest again soon!

Atlanta, Georgia
Reviewed 4 weeks ago via mobile

The staff was very friendly the rooms were nice and "clean". Maintenance seemed to be well in check. It was nice to have a hot breakfast and they kept coffee out all day. I was part of a seminar held in the conference room and it was well set up. I would defiantly stay here again.

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Thank Carl2003
HamptonInnWS, Manager at Hampton Inn Winston-Salem - I-40 / Hanes Mall, responded to this review

Thank you for rating our award-winning Hampton Inn Hanes Mall/I-40 *5 STARS* - we appreciate your feedback, and are excited you enjoyed our various complimentary amenities and exceptional guest service. We hope to see you soon!

Columbia, SC
Reviewed 4 weeks ago

No major problems with my stay, the hotel just needs to be updated---- new carpet, paint, etc. The room key didn't work, moved us to another room and the key didn't work, but the receptionist came to the room to fix the problem.

Review collected in partnership with Hampton
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HamptonInnWS, Manager at Hampton Inn Winston-Salem - I-40 / Hanes Mall, responded to this review

Thank you for this review of our Award-Winning Hampton Inn at Hanes Mall/I-40. I’m very sorry we gave you a less than perfect experience. Please know that we currently have updates planned so that we can be perfect for our guests! If you have any additional comments or suggestions regarding your stay; I invite you to share them with me....

Charlotte, North Carolina
Reviewed 4 weeks ago

Nice hotel. Staff friendly and helpful. Great breakfast. Location was convenient. Close to restaurants. Hampton Inns are rarely bad and this hotel fit the bill. Just a great experience. Hilton is great

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HamptonInnWS, Manager at Hampton Inn Winston-Salem - I-40 / Hanes Mall, responded to this review

Our Award-Winning Hampton Inn Winston-Salem I-40/Hanes Mall team takes pride in the fresh, complimentary hot breakfast, convenient amenities, and friendly service we offer our guests. Thank you for this feedback about your stay. We hope that you will be our guest again soon!

Reviewed 4 weeks ago

We stay there often. The staff is friendly and efficient. Comfortable, inviting rooms actually include a very welcome luggage rack, which has become a rarity in out experience. The breakfast room is immaculate and exceptionally well run. Good food selection. The TV volume is kept low, a great mercy. Ideal location for us near shopping and highways. We like to...

Review collected in partnership with Hampton
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Thank rebeccabZ8848KM
HamptonInnWS, Manager at Hampton Inn Winston-Salem - I-40 / Hanes Mall, responded to this review

The Hampton Inn Winston-Salem I-40/Hanes Mall is an award-winning hotel that offers a friendly retreat in the historic city of Winston-Salem, and we are thrilled you were able to enjoy our local amenities, a great value, and superb guest service during your stay with us. We appreciate you so much. See you soon!

Forest, Va, United States
Reviewed 24 March 2017

The service was very good. Everyone was very friendly. The Hotel was very clean. I also liked the location. The Hotel is near Shopping Restaurants and the Interstate. The quality of food was very good in their Restaurant.

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HamptonInnWS, Manager at Hampton Inn Winston-Salem - I-40 / Hanes Mall, responded to this review

Thank you for this glowing review of our award-winning Hampton Inn Winston-Salem I-40/Hanes Mall. We are thrilled you enjoyed our location, close to many local attractions, shopping, and restaurants. We hope that when your travels bring you back to Winston-Salem we have the pleasure of being your hosts again.

Winston Salem, North Carolina
Reviewed 21 March 2017

Wasn't treated right, AT ALL. Was lied on and said I was rude when I was not. Also double charged for a stay not authorized by me, when I called and asked why this was the manager said it was a "mistake" and she "accidentally" pressed the wrong button. No sympathy or understanding at all.

Review collected in partnership with Hampton
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Thank Steven W

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Our promise to you includes a clean, comfortable hotel room. In fact, we have 130 of them! If you're traveling with your family, you may opt for a room with two beds. Or, if you're here by yourself on business, why not book a room with a plush, king-sized bed so you can stretch out and relax? Either way, we will be sure to provide you with a great stay and free hot breakfast in the morning! ... more   less 

Additional Information about Hampton Inn Winston-Salem - I-40 / Hanes Mall

Address: 1990 Hampton Inn Court, Winston Salem, NC 27103
Region: United States > North Carolina > Winston Salem
Price Range: €108 - €188 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Winston-Salem - I-40 / Hanes Mall 2.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Hampton Inn Winston-Salem - i-40 / Hanes Mall Hotel Winston Salem
Winston Salem Hampton Inn Hanes Mall
Hotel Style:
#3 Family Hotel in Winston Salem
#5 Business Hotel in Winston Salem
#5 Romantic Hotel in Winston Salem
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Winston-Salem - I-40 / Hanes Mall staff and other travellers.
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Questions? Get answers from Hampton Inn Winston-Salem - I-40 / Hanes Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“NOT #309 next to highway noise and elevator”
beachcomber36, 25 Feb 2017 | Read review
“You might want a room on the side away from I-40.”
roustabout, 22 Nov 2016 | Read review
“rooms close to ice maker will hear machine when ice is being dispensed, small nuisance”
martav67, 27 Sep 2016 | Read review
“get an even numbered room to be on the quieter, darker at night side of the hotel”
YankeeElitist, 26 Aug 2016 | Read review
“not near the pool. I think the sports arena outdoor lighting is on all sides to attract visitors from the highway.”
heidif200, 4 Aug 2016 | Read review
5 of 5