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Comfort Suites Winston Salem/ Hanes Mall

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143 Reviews from our TripAdvisor Community

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Showing 142: English reviews
Reviewed 2 October 2016

Not a frequent guest at Comfort Suites. Not really sure why, other than program loyalty with other brands. This was a really great stay for us. Great service and great rooms. Near the mall. Near Forsyth Hospital. Convenient to Ardmore neighborhood.

Thank Ben J
Morganton, North Carolina
Reviewed 26 September 2016

Booked this hotel for an early morning doctor's appointment. Hotel was very clean and comfortable except the room smelled musty. The air conditioner was running but very humid in the room. Nice comfortable beds and the bathroom was clean and updated. The breakfast was good. Especially enjoyed the crispy bacon. Would probably stay again but would request another room if...

Thank Mawmaw2005
Litchfield Beach, South Carolina
Reviewed 29 August 2016

Best location close to I-40, Wake Forest, Hanes Mall and Reynolda house and gardens. The service was welcoming and our room was clean and very comfortable refrigerator and microwave in our room. And cable with HBO. Just like my coffee in the room. Coffee pot too small.

Thank Betsy B
Reviewed 31 July 2016 via mobile

Was recently in town for my grandmothers funeral. Everyone at the comfort suites was so nice to our group. From the moment we walked in till the moment we left, everyone was great. The shower had good water pressure and was hot, AC was cold. All in all, we had a wonderful experience.

Thank William L
Reviewed 30 July 2016 via mobile

This is one of cleanest, friendliest Comfort Suites I have found. Great stay. Only reason I don't give it an excellent rating is that WiFi was weak in my room and tub drained slow when taking a shower. Still, recommended.

Thank Southernroads
Raleigh, North Carolina
Reviewed 27 July 2016 via mobile

I stayed for one night. I arrived late and had to wait a few minutes for check in. During check in, I was told I received a complimentary upgrade to jacuzzi room. It was interesting to see but since it was short trip I didn't to try it out. The bed was comfy. Since it was late I didn't check...

Thank bk_essence
Winston Salem, North Carolina
Reviewed 25 July 2016 via mobile

Room was nice, staff just wasn't the friendliest. Pool was ok, as long as you didn't mind younger people out there drinking a lot. Ending up finding 2 bugs in my bed which was completely disregarded by front desk staff. Will not be staying here again. Hotel was also located out of the way. Hope this helps! If traveling for...

2Thank Amorris0926
Reviewed 18 June 2016 via mobile

We stay here every 3 months, because it is close to the hospital. Rooms are always clean and well appointed. The staff are excellent and very accommodating to our needs. The property does have a fitness center, only cardio equipment. It would be even better if they would include weights. The pool is outdoors and decent in size. My only...

Thank Jonathan W
Estes Park, CO
Reviewed 27 May 2016 via mobile

Stayed here for five days while racing National Road Championships. Nice, clean and friendly staff. Large breakfast buffet. Rooms are large with nice appointments. Refrigerator, coffee and microwave. Desk is a nice touch for charging and using computers. Highly recommend staying here.

Thank dutchman59
Jay, New York
Reviewed 15 May 2016 via mobile

This hotel location is convenient if visiting Winston Salem area. Close to the Hanes Mall. Restaurants near by. They had a mgr reception at night serving wine, beer and light snacks. Breakfast was adequate. The rooms could really use some updating.

Thank adkhighpeaks55

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Guests will find our family friendly hotel conveniently located just off Interstate 40 and right across the street from the Hanes Mall. Enjoy easy access to shops, museums, historic buildings and prestigious universities. Our Winston-Salem hotel is easily accessible to downtown Winston-Salem and the Piedmont Triad International Airport. For travelers on their way to the coastal resort city of Myrtle Beach, the Comfort Suites Winston-Salem is the perfect destination for an overnight stay. ... more   less 

Additional Information about Comfort Suites Winston Salem/ Hanes Mall

Address: 200 Capitol Lodging Court, Winston Salem, NC 27103
Region: United States > North Carolina > Winston Salem
Price Range: €84 - €135 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Winston Salem/ Hanes Mall 2.5*
Number of rooms: 80
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Also Known As:
Comfort Suites Winston Salem/ Hanes Mall Hotel Winston Salem
Winston Salem Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Winston Salem/ Hanes Mall staff and other travellers.
6 questions
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Waynesville, North Carolina, United States
Wilmington, NC
9 months ago
Charlotte, North Carolina

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Questions? Get answers from Comfort Suites Winston Salem/ Hanes Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not be elevator.”
 of 5 bubbles GiGiHouston_TX, 15 Nov 2016 | Read review
“If you want a suite, make sure you clarify that that's what you're getting”
 of 5 bubbles stephaniebE1988OD, 14 Nov 2016 | Read review
“We were on the 5th floor an slept well”
 of 5 bubbles 49betsyb, 29 Aug 2016 | Read review
“Double rooms are larger.”
 of 5 bubbles tylas9397, 19 Apr 2016 | Read review
“Choose a top floor room. The only noise I heard was from kids running on the floor above me. There were no outside noises to speak of.”
 of 5 bubbles MikeH332, 5 Apr 2016 | Read review
5 of 5