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Courtyard Winston-Salem Hanes Mall

206 reviews
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Traveller (24)
Room & Suite (30)
Dining (6)
Overview
  • Excellent51%
  • Very good33%
  • Average9%
  • Poor5%
  • Terrible2%
Travellers talk about
“hanes mall”(31 reviews)
“lobby cafe”(3 reviews)
“front desk”(27 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Family Rooms
3.0 Star Hotel
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (206)Write a Review
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Traveller rating
101
68
18
11
6
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LanguageEnglish
101
68
18
11
6
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All reviewshanes malllobby cafefront deskbistro staffmarriott propertiesthe hotel is cleanoff the highwaybusiness tripwould stay here againhousekeeping staffexcellent stayfitness centeroatmealwake forest universitybridgetteteresamaintenance
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1 - 5 of 204 reviews
Reviewed 2 weeks ago via mobile

This is a typical courtyard, nothing new there, but I believe it has some of the best staff of any I’ve ever stayed at before. They are all so attentive, polite and willing to go out of their way to accommodate. I travel for business...More

Thank Sophie789
Response from Summer C, General Manager at Courtyard Winston-Salem Hanes MallResponded 2 weeks ago

Sophie789, Thank you for being a frequent guest at the Courtyard by Marriott Hanes Mall! It's very rewarding to hear that you received the exceptional service our staff truly prides itself on. I will be sure to share your feedback with our team tomorrow during...More

Reviewed 3 weeks ago via mobile

Have stayed here before and is still a good value in the Winston Salem area. Close to the mall, restaurants, hospital and Wake Forest. Good for pleasure or business. Updated lobby area with friendly staff.More

Thank Eric B
Response from Summer C, General Manager at Courtyard Winston-Salem Hanes MallResponded 2 weeks ago

Eric B, Thank you for taking the time to let us and other travelers know about your experience while visiting our hotel! It's great to hear that you enjoyed our updated lobby and you experienced the service our staff is known for. We hope that...More

Reviewed 7 December 2017 via mobile

Stayed here for the first time on a business trip. Hotel was renovated recently and is very up to date. Excellent food in lobby cafe. Oatmeal is outstanding for breakfast. Room was very comfortable. Staff were very helpful.More

Thank MacAtlantaGa_
Response from Summer C, General Manager at Courtyard Winston-Salem Hanes MallResponded 10 December 2017

MacAtlantaGa_ Thank you so much for taking the time to tell us along with other travelers about your experience. It's great to hear you found our hotel very up todaate and the food in the Bistro was excellent. The oatmeal is also one of my...More

Reviewed 16 November 2017

It's nice, when traveling, when you can secure a decent lodging with ready access to major highways and is close to some good dining and shopping. This Courtyard by Marriott is all of the former, but the icing on the cake is the location, close...More

Thank joeaR8383DK
Reviewed 20 October 2017

I stayed here for one night. I arrived after 12a and check-in was a little rough. I was quite surprised that I was offered and then charged for a bottle of water?? Not a big thing but a little on the cheap side ... (btw,...More

Thank DDO89
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Hotel Amenities
Business Centre with Internet Access
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$99 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Family Hotel in Winston Salem
#10 Business Hotel in Winston Salem
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$99 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Family Hotel in Winston Salem
#10 Business Hotel in Winston Salem
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (24)
Room & Suite (30)
Dining (6)
Pool & Beach (1)
Hotel & Grounds (37)
Bathroom (4)
Business Centre & Event Rooms (3)
Questions & Answers
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Room Tips
"One with a balcony with a pool view is nice"
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"The way the hotel is situated, all rooms are great."
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"A/C unit was quiet in our room 319."
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"King Room with Sleeper Sofa is the way to go."
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