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Holiday Inn Wilmington

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Holiday Inn Wilmington
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136 Reviews from our TripAdvisor Community

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Showing 135: English reviews
Oviedo, Florida
Reviewed 25 September 2016

What an awful check in experience at the Holiday Inn, Market St Wilmington. During the booking process I had requested an early check in since I was getting in town on an early flight. Whilst I know that the preferences you make at the time of booking are not guaranteed, I feel the initial service should have been much better....

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Helpful?
2Thank academydjs11
Danielle K, Guest Relations Manager at Holiday Inn Wilmington, responded to this review

Thank you for your review. Our team works hard to provide excellent customer service and comfortable accommodations to each and every hotel guest. We are disappointed to learn that we did not live up to our high standards during your stay and would like to thank you for sharing this feedback with our staff. We truly appreciate your commitment to...

Anderson, Indiana
Reviewed 18 September 2016

Enjoyed the restaurant breakfast, plus enjoyed the evening experience at the bar-like food and atmosphere-yet family friendly. Sat in the lobby with 12 year old grandson and ordered some delicious chicken fingers!.Staff are so friendly and helpful! Pool and workout room also excellent! We stayed here in June of this year, and wanted to return to same hotel!

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Helpful?
1Thank kktelfer
Danielle K, Guest Relations Manager at Holiday Inn Wilmington, responded to this review

Thank you for making the Holiday Inn your home away from home in Wilmington, North Carolina! We appreciate the kind words about our on site restaurant, unique amenities and helpful team. We hope you had a wonderful time exploring Wilmington and that you will have an opportunity to visit us again soon! Sincerely, Holiday Inn Wilmington Management Team

Columbia, SC
Reviewed 12 September 2016

At the last minute, the wife and I decide to start our trip to Wilmington a day early. So I booked this holiday inn for one night at a great deal. The location provides access to lots of restaurants and close to several sightseeing locations. For breakfast, we both pigged out at the buffet, which include normal fair plus waffles...

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Helpful?
1Thank Mountaineer_Steve
Danielle K, Guest Relations Manager at Holiday Inn Wilmington, responded to this review

Thank you for your review. We are always eager to hear what guests enjoyed most about their stay and how we can improve. We appreciate the compliments about our convenient location and breakfast selection. In addition, we have shared your concerns with our staff so that necessary improvements can be made right away. We are grateful for your business and...

Richmond, Virginia
Reviewed 17 August 2016

We were late checking in to the hotel by 4 hours and they didn't mind. Nice staff to greet us at the front desk. No frills even as a IHG member, no water, no cookie, no continental breakfast buffet, but you do get 1 free drink ticket for the bar. I guess with Wilmington being a college town the 1...

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Helpful?
1Thank David S
Danielle K, Guest Relations Manager at Holiday Inn Wilmington, responded to this review

Thank you for taking the time to share a review about your recent experience at the Holiday Inn Wilmington. We are always eager to hear what guests enjoyed most about their stay and how we can improve. We are pleased to hear that you enjoyed our comfortable guest rooms and appreciate the feedback about our breakfast options and complimentary drink...

DC
Reviewed 13 August 2016 via mobile

I arrived about 2 hours before check-in and they didn't have a room ready. I pressed nicely about getting a room because the wedding was that night and I needed to get ready but the clerk was insistent that no rooms were clean. I left but while I was still in the parking lot, I saw 2 airline employees arrive...

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Helpful?
1Thank YuppieonaShoeString
Danielle K, Guest Relations Manager at Holiday Inn Wilmington, responded to this review

Thank you for your review! We always do our best to accommodate early arrivals if the requested room type is available. Depending on the order in which guests check out in the morning, it is possible that one room type may be available earlier than another. For example, we may have King rooms available in the early afternoon while our...

Raleigh, North Carolina
Reviewed 6 August 2016

There are some hotels that are more expensive and others less so, but I found I got great value at the price range (+$100). Nice property, convenient to many restaurants, clean, everything I needed. Staff was friendly.

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Helpful?
2Thank archiphoto
Danielle K, Guest Relations Manager at Holiday Inn Wilmington, responded to this review

Thank you for recommending our great value to fellow travelers! We are pleased to hear that you enjoyed our convenient location and clean rooms. We are grateful for the kind words about our friendly team and hope to see you again soon! Sincerely, Holiday Inn Wilmington Management Team

Alaska
Reviewed 31 July 2016

The front desk staff were great and friendly, and so was housekeeping. The room was quiet. There was no washing detergent for the laundry room to buy at the sundry shop, and it wasn't stocked up for the 5 days we stayed. This was inconvenient. The room was clean and okay, but not that comfortable to just hang out. The...

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Helpful?
1Thank T A
DexterTurner, Guest Relations Manager at Holiday Inn Wilmington, responded to this review

Thank you for your review. We appreciate your kind words about our friendly staff and quiet rooms. Our goal is to provide clean, comfortable guest rooms for each and every hotel guest. We are extremely disappointed to learn that our hotel or the city did not live up to your standards during your stay. Thank you for bringing these concerns...

Salisbury, North Carolina
Reviewed 26 July 2016

This hotel was nice. The day we arrived there was a storm, which caused elevator difficulty. But, the staff was on in. It was a nice stay for our family to visit the beach, without actually being on the beach (about 15 min). The staff there was very friendly.

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Helpful?
1Thank Shameka S
Danielle K, Guest Relations Manager at Holiday Inn Wilmington, responded to this review

Thank you for the five star review! We are glad that we could provide comfortable accommodations for your recent trip to the beach! We apologize for the elevator difficulties and appreciate you being so patient while our team worked hard to resolve the problem. We are grateful for your business and hope to see you again soon! Sincerely, Holiday Inn...

Cumberland, Maryland
Reviewed 25 July 2016 via mobile

We have stayed at this hotel two years in a row on our way to vacation in Myrtle Beach, South Carolina. The hotel was very clean and well-maintained. The staff is very friendly and accommodating. This hotel is located near many restaurants and also shopping locations in Wilmington. It is about a 15 minute drive to get to the beach....

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Helpful?
Thank ItalianStallion76
Danielle K, Guest Relations Manager at Holiday Inn Wilmington, responded to this review

Thank you for recommending the Holiday Inn Wilmington to fellow travelers! We are delighted to hear that you enjoyed your stay and appreciate you taking the time to share this wonderful feedback with our staff. We hope you had a wonderful time in Myrtle Beach and that you will have an opportunity to visit us in Wilmington again soon. Sincerely,...

Reviewed 20 July 2016

Was allowed an early check-in (but think we were charged 25.00, but was worth it.) The front desk was very helpful, offering lunch and dinner recommendations and giving Wi-Fi info without asking and directing us to our room. The shower did have a leak, we called and it was fixed promptly. Room was clean and well maintained and quiet. (3rd...

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Helpful?
1Thank G H
Danielle K, Guest Relations Manager at Holiday Inn Wilmington, responded to this review

Thank you for recommending our convenient location, comfortable rooms and helpful team to fellow travelers. We apologize for the leak in the shower and appreciate you bringing it to our attention so that we could resolve the problem right away. We are grateful for your business and look forward to seeing you again soon. Sincerely, Holiday Inn Wilmington Management Team

140 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Wilmington.Minutes from historic downtown or the beach, travelers appreciate the full-service hotel that is ideal for the business and leisure traveler to the Cape Fear Coast. Located 15 miles from the Wilmington International Airport , Holiday Inn Wilmington offers complimentary shuttle service. We are conveniently located off of the Highway 17 Business exit. Holiday Inn Wilmington will help you maintain your exercise regimen in our fitness center. Swim year round in our indoor pool or relax in our hot tub. Catch up on work in our business center. The Savoy Grill serves breakfast and dinner daily. The Savoy Grill is ideal for Cape Fear Cuisine. Unwind with our nightly drink specials or, for your convenience, we offer in-room dining. Our event space and outstanding service marks Holiday Inn Wilmington the place to meet.Our sales department will coordinate every detail of your event, making us the favorite for wedding, conference, banquet, military, reunion and convention planners. Businesses near the hotel: Corning, PPD,GE, UNCW, Miller MotteAttractions near the hotel:Wrightsville Beach, UNCW, Cape Fear Community College, Fort Fisher, Carolina Beach, Historic Downtown Wilmington. The Wilmington Holiday Inn - everything you expect and much more. ... more   less 

Additional Information about Holiday Inn Wilmington

Address: 5032 Market St, Wilmington, NC 28405-3430
Region: United States > North Carolina > North Carolina Coast > Wilmington
Price Range: €95 - €174 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Wilmington 3*
Number of rooms: 124
Reservation Options:
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Also Known As:
Holiday Inn Wilmington Hotel Wilmington
Wilmington Holiday Inn
Hotel Style:
#16 Family Hotel in Wilmington
#16 Business Hotel in Wilmington
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Wilmington staff and other travellers.
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6 months ago

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Questions? Get answers from Holiday Inn Wilmington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a room away from the elevators. It was a bit of a walk but very quiet.”
 of 5 bubbles Gheba, 28 Nov 2016 | Read review
“We stayed on the 5th floor in room 511. Elevators were quick.”
 of 5 bubbles bowbow1jamaica, 17 Oct 2016 | Read review
“We enjoy the 5th floor--but be sure to get the breakfast buffet!”
 of 5 bubbles kktelfer, 18 Sep 2016 | Read review
“Breakfast is not always free, so look for a rate where it is included.”
 of 5 bubbles Mountaineer_Steve, 12 Sep 2016 | Read review
“Third floor was quiet.”
 of 5 bubbles 821ta, 31 Jul 2016 | Read review
5 of 5