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Comfort Inn University

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16 Reviews from our TripAdvisor Community

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Showing 15: English reviews
Charlotte, North Carolina, United States
Reviewed 11 July 2016 via mobile

I booked this location through Booking.com under the premise that pets were allowed based on booking.com's site and Google. When my family arrived late Thursday evening, we were informed about their no pets policy. Although I was extremely annoyed about being inconvenienced, I asked for a refund so that I could find another hotel in the area that would accept...

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Helpful?
Thank Felita L
Comfort I, Director of Sales at Comfort Inn University, responded to this review

Thank you for taking the time to complete a review for our hotel. We appreciate your feedback and will use it to improve for future guests. We are working on training new staff at the front desk and unfortunately mistakes do happen during the training process. It would never be the hotels intent to over charge or wrongfully charge a...

Reviewed 7 July 2016

This place is definitely not worth the money we paid for one night! Rooms, halls and elevators are all in need of cleaning and upgrades. We attempted breakfast but left and went elsewhere. I will look elsewhere next time I am in town.

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Thank carolp157
Comfort I, Director of Sales at Comfort Inn University, responded to this review

Thank you for taking the time to complete a review for our hotel. We are in the very final stages of a full renovation and do our best to keep the work away from guests and areas that are complete. We hope that you will consider staying again in the future so that you can see the 100% finished product....

Reviewed 29 June 2016

Our room was humid. We did not request a change. The second floor of the hotel is undergoing renovations. The breakfast was fine. However, it did not seem that the staff member assigned was keeping up with the demand.

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Thank Thomas H
Comfort I, Director of Sales at Comfort Inn University, responded to this review

Thank you for taking the time to complete a review for our hotel. We are currently in the final stages of a renovation and are working with a new staff. We will look into your concerns right away. We hope to see you again the next time that you are in Wilmington.

Reviewed 16 May 2016 via mobile

My fiancé and I stayed here for a quick weekend trip to the beach. They we're in the middle of doing renovations and we clearly got a freshly finished room. The bed was comfortable, large flat screen TV, typical breakfast, very nicely updated. The only complaint I have is the noise from the construction in the room next to us...

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Thank Michael N
Comfort I, Director of Sales at Comfort Inn University, responded to this review

Thank you for taking the time to complete a review for our hotel. We are happy to hear that you enjoyed your stay and hope to host you again in the near future.

North Carolina
Reviewed 9 May 2016 via mobile

Check-in was a quick process and the staff was friendly. This hotel is undergoing renovations, so upon check-in we were confronted with construction workers loading the elevators with drywall. Unfortunately, they were required to use the same elevators as the guests, prolonging the wait time. The hotel is still dated in some areas. However, our room had been renovated. The...

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Helpful?
Thank NCTravelAgent
Comfort I, Director of Sales at Comfort Inn University, responded to this review

Thank you for taking the time to complete a review for our hotel. We are happy to hear that you enjoyed your stay and hope to host you again in the near future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Have a great stay at the Comfort Inn® University hotel in Wilmington, NC! This is a hotel near UNC Wilmington, the University of North Carolina at Wilmington. Conveniently located less than a mile from the university, this smoke-free Wilmington family hotel is your ideal lodging choice. We provide easy access to Wilmington’s most popular attractions, including Wrightsville Beach and the USS NORTH CAROLINA Battleship Memorial. This Wilmington leisure hotel near Cape Fear Museum gives you easy access to such attractions as: Bellamy Mansion Museum Thalian Hall Center for the Performing Arts Airlie Gardens North Carolina Aquarium at Fort Fisher New Hanover County Arboretum While searching for pet-friendly hotels near Wilmington International Airport, look no further than the Comfort Inn University. Business travelers appreciate that this is a hotel near Wilmington Convention Center; they also appreciate our meeting space, which can accommodate a variety of events and functions. As our valued guest at this Wilmington hotel, you can enjoy such amenities as: Free WiFi Free weekday newspaper Seasonal outdoor pool Guest laundry facilities Copy and fax services; computer with Internet access Start your trip to Wilmington with our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! We also happily serve you free coffee. We invite you to relax in your guest room, which features a microwave, refrigerator, coffee maker, TV, hairdryer, iron and ironing board. Enjoy the combination of cozy accommodations, friendly service and wonderful amenities at the Comfort Inn University hotel. Book now – we look forward to hosting you soon! ... more   less 

Additional Information about Comfort Inn University

Address: 151 S College Rd, Wilmington, NC 28403-1607
Region: United States > North Carolina > North Carolina Coast > Wilmington
Price Range: €74 - €121 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn University 2.5*
Number of rooms: 146
Reservation Options:
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Also Known As:
Comfort Inn University Hotel Wilmington
Comfort Inn Wilmington
Wilmington Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn University staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?
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