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Holiday Inn Express & Suites Wilmington West - Medical Park

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839 Medical Center Drive, Wilmington, NC 28401
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Booking.com
US$148
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Free cancellation until 29/09/21
Priceline
US$147
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Free cancellation until 28/09/21
ZenHotels.com
US$165
US$144
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Hotels.comUS$156
FindHotelUS$148
HurbUS$165
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (22)
Dining (14)
Room & Suite (9)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 25/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express & Suites Wilmington West - Medical Park
Updated 25/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#35 of 50 hotels in Wilmington
Location
Service
Value
We welcome everyone to our Brand-New Holiday Inn Express and Suites Medical Park - Wilmington. Our hotel has many great features and in a great location. We are just located .09 miles away from New Hanover Regional Hospital, 4 miles away from the University of North Carolina-Wilmington and 3 miles away from the Beautiful Historical Wilmington Downtown Area. Enjoy our Delicious Express Start Breakfast Bar featuring our signature cinnamon rolls, pancakes, and multiple hot and cold items. You can enjoy a cold beverage at our beautiful fire pit seating area outside. We have an Indoor Heated Pool that is open all year round and you can get energized in our 24-hour fitness center that is equipped with everything you need for a great workout. Need to catch up on work? Our hotel offer Fast and free Wi-Fi access and you will enjoy our business center to help you stay ahead and productive. Feeling Hungry? Grab a quick snack at our market. In town for a business meeting? You can rent our conference room that features a 75-inch TV for your business presentations. In addition, we offer a free self-guest laundry facility on-site. While you stay with us, our staff will make sure that you enjoy every aspect of your stay. Reserve a room with us today, and you'll see why our guests return every year!
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Indoor pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Golf course
Children's television networks
Street parking
Wifi
Pool / beach towels
Heated pool
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Mini golf
Water park
Canoeing offsite
Patio
Highchairs available
Taxi service
Business Centre with Internet Access
Meeting rooms
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
24-hour front desk
Clothes dryer
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Air conditioning
Desk
Safe
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Seating area
Sofa
Telephone
Iron
Tile / marble floor
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish
9Reviews2Q+A0Room tips
Traveller rating
  • 6
  • 1
  • 0
  • 0
  • 2
Time of year
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Language
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Popular mentions
Angi wrote a review Mar 2021
Lakewood, Washington3 contributions
Long story short there are bedbugs at this hotel! They were NOT surprised at all when we showed them, after having to call the front desk numerous times. It was 12:30am when the bedbug was crawling on my daughter’s bed. Originally we were told by the rude night manager that they were completely booked and couldn’t give us a new room. I then called around to other hotels and couldn’t find another room that would allow us to check in at that hour. Finally, miraculously after I got upset, the manager found us a room in the ‘completely booked hotel.’ We moved out things to the new room, but didn’t sleep the entire night! We checked out the next morning and I spoke with the manager on duty, she did apologize and was kind, but I was told the entire reservation would be cancelled and we would not be charged for the night we stayed. That was true for four days, and then the charge for the night we stayed showed up on my cc. This hotel looks nice, all be it a bit run down, but if there were bedbugs in our room, there are bedbugs in others! Be cautious of booking this hotel.
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Date of stay: March 2021Trip type: Travelled with family
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Response from Jill Vaccaro, Sales at Holiday Inn Express & Suites Wilmington West - Medical Park
Responded 29 Mar 2021
Dear Guest, Please accept my sincere apology. Our management team has acted on your issue immediately. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Best Regards, Jill/Director of Sales
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C P wrote a review Nov 2020
1 contribution
Great Customer service. Jersey provided wonderful customer service & ensured our safety during COVID. Jersey was very welcoming when my family & I came in. Rooms were exceptionally clean!! Hotel was clean & vefy quiet. Great location!
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Date of stay: November 2020Trip type: Travelled with family
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Response from Jill Vaccaro, Sales at Holiday Inn Express & Suites Wilmington West - Medical Park
Responded 20 Nov 2020
Dear Cpm1862km, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Best Regards, Jill/Director of Sales
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Foggy666 wrote a review Oct 2020
Myrtle Beach, South Carolina268 contributions60 helpful votes
This was our second visit in two week for medical procedures. Location is close the hospital and multiple doctor’s offices. Property is new. And it shows. Staff attention to sanitation and disinfecting procedures was obvious. Eased our concern for COVID-19. Front desk staff and housekeeping were most helpful and appreciated. Needless to say this will be our hotel choice on our next visit to Wilmington.
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Date of stay: October 2020Trip type: Travelled as a couple
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Response from Jill Vaccaro, Sales at Holiday Inn Express & Suites Wilmington West - Medical Park
Responded 26 Oct 2020
Dear Foggy666, Thank you for staying with us. We are delighted we met your expectations regarding the cleanliness of hotel and are happy to hear our staff was comforting and accommodating during your visit to the hospital. Thanks for sharing your review with us. Best Regards, Jill/Director of Sales
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Mimi C wrote a review Oct 2020
5 contributions
+1
When we checked into the hotel and looked around the room, there was something strange next to the table, and the frog was dry and dead, and next to the air conditioner, there was a cup lid and dust. This is even Brandnew Hotel!! And this morning, I waited a lot for breakfast.But the pancakes were dry and the warm food was cold.More than anything else, a woman named Mollin, who was handing out food, was really unkind. When I asked for more food on three plates, she put the food on the plate in an irritating manner, and she gave it to me, and I don't want to come back to this hotel again. #121 where I stayed.
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Date of stay: October 2020Trip type: Travelled with family
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Response from Jill Vaccaro, Sales at Holiday Inn Express & Suites Wilmington West - Medical Park
Responded 12 Oct 2020
Dear 399mimic, Please accept my sincere apology. Our management team has acted on your issue immediately. I understand our management has contacted you to speak to you about your concerns. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Best Regards, Jill/Director of Sales
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Jay S wrote a review Sep 2020
Brevard, North Carolina161 contributions67 helpful votes
My wife and I stayed a night here on a recent quick trip to Wilmington. It was our first stay in a hotel since the "pandemic era" started. Staff seemed to be taking all appropriate precautions and were very pleasant. Breakfast was still being offered, but in a modified form - much more limited selection and served by staff from behind a counter... but still adequate & appreciated. Our room was clean & comfortable.
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Date of stay: August 2020
Rooms
Service
Sleep Quality
1 Helpful vote
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Response from Jill Vaccaro, Owner at Holiday Inn Express & Suites Wilmington West - Medical Park
Responded 8 Sep 2020
Dear Jay S, Thank you for staying with us. We're happy you had a fantastic time with us and enjoyed your stay and found your room clean and comfortable. We strive at creating a safe and clean environment for all our guests. Glad to know you liked our modified hot breakfast. We hope to see you again soon! Sincerely, Jill/Director of Sales
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PRICE RANGE
US$110 - US$245 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNorth CarolinaNorth Carolina CoastWilmington
NUMBER OF ROOMS
109
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Frequently Asked Questions about Holiday Inn Express & Suites Wilmington West - Medical Park
Which popular attractions are close to Holiday Inn Express & Suites Wilmington West - Medical Park?
Nearby attractions include Betty B's Antiques Upscale Resale (0.7 km) and Pachinko World (1.2 km).
What are some of the property amenities at Holiday Inn Express & Suites Wilmington West - Medical Park?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express & Suites Wilmington West - Medical Park?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites Wilmington West - Medical Park?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Holiday Inn Express & Suites Wilmington West - Medical Park?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Holiday Inn Express & Suites Wilmington West - Medical Park?
Conveniently located restaurants include S&L New York Style Deli, Merrits Burger House, and P T's Olde Fashioned Grille.
Are there opportunities to exercise at Holiday Inn Express & Suites Wilmington West - Medical Park?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express & Suites Wilmington West - Medical Park?
Yes, self serve laundry and a clothes dryer are offered to guests.
Does Holiday Inn Express & Suites Wilmington West - Medical Park offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Holiday Inn Express & Suites Wilmington West - Medical Park?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Holiday Inn Express & Suites Wilmington West - Medical Park?
Many travellers enjoy visiting Bellamy Mansion (4.4 km), Zebulon Latimer House (4.2 km), and Wilmington National Cemetery (4.6 km).