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WoodSpring Suites Wilmington

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Traveller (12)
Room & Suite (21)
Dining (2)
Overview
2657 Carolina Beach Rd, Wilmington, NC 28412-1807 See on map
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
2.5 Star accommodation
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Reviews (102)
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LanguageEnglish
58
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1 - 5 of 102 reviews
Reviewed 6 September 2018 via mobile

This place charges everyone different, and won’t refund any money. Buy your own toilet paper they charge $11 for a roll lol yes. The rooms are clean and staff nice. But take you ur garbage out do your own everything. Some of the guests are...More

1  Thank Marya M
Response from Julia R, Guest Relations at WoodSpring Suites WilmingtonResponded 7 September 2018

Thank you for sharing your review. I'm so sorry to hear that you were not aware of our ‘Simple’ philosophy and that guests pay only for the amenities they want to use (like daily cleaning and linen changes). It sounds like this felt like an...More

Reviewed 6 August 2018

Not great service, not great people and not great rooms.I will never take my family back there again. Checking in took at least 30 min. Why...still trying to figure it out. I felt like I was back in college in a dorm room. Walked out...More

2  Thank Jacob P
Response from Julia R, Guest Relations at WoodSpring Suites WilmingtonResponded 9 August 2018

Thank you for sharing your experience, Jacob. What you've described is certainly not the pleasant, comfortable experience we aim for when serving guests. We will use your feedback to help us improve and we are terribly sorry that this stay was disappointing to you.

Reviewed 17 July 2018 via mobile

I will miss it here! CORINA and ROBERTA were incredible housekeepers. Everything was spotless and neat. I love the pillows. VANESSA was amazing i have no words to describe how sweet and helpful she was! DAVID made sure anything that was broke or not working...More

Thank babygirlw2boys
Response from Julia R, Guest Relations at WoodSpring Suites WilmingtonResponded 23 July 2018

We're delighted to hear that our terrific staff wowed you! We are so glad you choose to stay with us and we thank you for this wonderful review.

Reviewed 3 June 2018 via mobile

Went to check in here after booking a room. Darnell told my friend and I that he needed our IDs. I had mine, but my friend only had her military ID, which he wouldn’t accept because he is not allowed to photocopy it (true). I...More

2  Thank Erin H
Response from Julia R, Guest Relations at WoodSpring Suites WilmingtonResponded 5 June 2018

Thank you for your feedback and for sharing your less than pleasant experience. We apologize that your reserved room was not ready when you checked in. That is certainly not the impression we were aiming for. We have passed your comments on to the operations...More

Reviewed 28 May 2018

Wonderful staff, and very clean room and matresses. This has full size fridge,2 burner stove and microwave. Nice bathroom and shower. No amenities like soap,min i shampoos etc. But nice clean towels. Does not have coffee maker in room or serve continental breakfast. Plenty of...More

1  Thank Dallas W
Response from Julia R, Guest Relations at WoodSpring Suites WilmingtonResponded 31 May 2018

Thank you for your review and detailed descriptions. We are so glad you appreciated the clean rooms, friendly staff, and convenient location. You are right that our amenities are not like a traditional hotel which typically provides daily cleaning, toiletries, a coffee pot, and other...More

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About
Description
WoodSpring Suites Wilmington is a new kind of extend-stay hotel. Our hotels are comfortable, our rooms are well-priced, and our customer service makes every guest feel welcome. If you need a hotel for a More few nights, a week, or longer - you'll save more money the longer you stay with us. Free wi-fi and access to guest laundry and vending help you relax while away from home. WoodSpring Suites. It's Simple. Done Better. Limited front desk hours - use a courtesy phone in the lobby or guest room for 24/7 guest support (including check-in) from our friendly staff. Extended stay hotels are different in amenities from traditional hotels. Call to learn more. - Front desk opened and staffed Mon. - Fri. 7:00 AM - 10:00 PM | Sat. - Sun. 8:00 AM - 8:00 PM - Pet-friendly Hotel - Daily housekeeping included in nightly rate. - Private bathroom in each suite (ADA and ADA w/ Roll-In shower available). - Guests can book by the night. Weekly and extended stay rates also available. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Meeting Rooms
Microwave
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Room types
Kitchenette, Non-Smoking Rooms, Accessible rooms, Suites, Smoking rooms available
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Accessible rooms, Suites, Smoking rooms available
Number of rooms
121
Price range
US$50 - US$75 (Based on Average Rates for a Standard Room)
Formerly known as
Value Place Wilmington
Location
United States > North Carolina > North Carolina Coast > Wilmington
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Accessible rooms, Suites, Smoking rooms available
Number of rooms
121
Price range
US$50 - US$75 (Based on Average Rates for a Standard Room)
Formerly known as
Value Place Wilmington
Location
United States > North Carolina > North Carolina Coast > Wilmington
Photos
Traveller (12)
Room & Suite (21)
Dining (2)
Location
Full view
42Car recommended
Grade: 42 out of 100
22Restaurantswithin 0.5 km
1Attractionwithin 0.5 km
Contact
2657 Carolina Beach Rd, Wilmington, NC 28412-1807
Getting there
New Hanover County Airport9 km
Albert J Ellis Airport77 km
See all nearby hotels
Questions & Answers
Ask a question
bethannl2017
21 November 2017|
Answer
Response from emanuel s | Reviewed this property |
Well this is a decent place bit staff leave at 10 amd would have to be on your own cause you use your key card to get back in. Its a safe place the people that stay there are. Eclectic ...bohemian but not dangerous. Bit im a... More
1
Vote
jbmassengill
19 March 2017|
Answer
Response from WoodSpringSupport | Property representative |
Yes. Dogs up to 80 lbs. should be accepted.
0
Votes
Rocco C
11 March 2017|
Answer
Response from WoodSpringSupport | Property representative |
Hi, Rocco. We apologize if you feel we're unfairly blocking you from discounts and promotions. All of our deals and sales have their own, specific terms and conditions including some that preclude existing/renewing guests... More
0
Votes
Room Tips
"An extended stay hotel, with families, pets, and smoking/non-smoking floors. Be sure to specify your needs."
Traveler7229
13 May 2018
Read review
"Book at Comfort inn"
samh1
24 Apr 2017
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"Floor 4 is so quiet, if you ask for a city view it is good."
Tsjohnson530
2 Sep 2016
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"Book well in advance - this place fills up fast."
jimbluesa
29 Jul 2016
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