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Hotel Ballast Wilmington, Tapestry Collection by Hilton

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Traveller (24)
Room & Suite (53)
Dining (10)
Ratings and reviews
  • Excellent59%
  • Very good18%
  • Average13%
  • Poor4%
  • Terrible6%
Travellers talk about
“ruth chris”(5 reviews)
“city view”(2 reviews)
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What's included
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
4 Star Hotel
Located on the Cape Fear River, our downtown NC hotel is minutes from water tours, shopping, dining and historic sights. Guests benefit from our free shuttle to and from Wilmington International Airport (ILM), just seven miles from the hotel. Each room offers free Wi-Fi, water views...
Offers from Hotel Ballast Wilmington, Tapestry Collection by Hilton
Special Offer: Double Points, Every Stay
Hotel deals
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Location and contact
301 N Water St, Wilmington, NC 28401-3934
Hotel website
5.7 km to New Hanover County Airport
96 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (116)
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115 results
Traveller rating
64
22
16
5
8
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Time of year
LanguageEnglish
64
22
16
5
8
Show reviews that mention
All reviewsruth chriscity viewbeautiful renovationfabulous hotelhilton familyvalet servicethe river walkhave stayed here many timesthe uss north carolinagreat view of the riverwater frontthe cape fear riverstayed here for one nightwithin walking distancewonderful staythis past weekendroom was clean
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1 - 5 of 115 reviews
Reviewed yesterday via mobile

Nice bar. Great food. Not typical hotel bar fare. Brooke made my night. It’s rare you find someone who truly conveys to their customers “welcome”. She’s great fun to talk with. A stop at her bar is a must if you stay at the Ballast....More

Thank Sean D
Hotel's Favourite
Reviewed 18 May 2018 via mobile

Had a great stay- the breakfast buffet was awesome. Service was top notch , food was great and the two ladies ruthie and abbey were very welcoming and went out of their way to make sure I had everything that I neededMore

Thank whinton1976
Response from 00gc, General Manager at Hotel Ballast Wilmington, Tapestry Collection by HiltonResponded 19 May 2018

Thank you for the wonderful review, most especially the kind comments about our friendly and helpful staff. It is important to us for our guests to have a great experience, and we are delighted to know that Ruthie and Abbey exceeded your expectations. We look...More

Reviewed 2 days ago via mobile

The room was clean and the view was amazing! The only reason I didn't give it a 5 is because they charge for parking and currently have construction right in front of that area. The front desk staff was not friendly and told me she...More

Thank Scraggins_Crew
Response from 00gc, General Manager at Hotel Ballast Wilmington, Tapestry Collection by HiltonResponded yesterday

Thank you for taking the time to review our hotel. We are glad you were pleased with our accommodations and breathtaking views, but we apologize for the poor service received from our staff. We have shared your comments with those associates, and measures are being...More

Reviewed 2 days ago

I just returned from spending the weekend at this newly renovated Hilton. My room was booked months in advance for our family reunion. Upon check-in, I specifically asked for river view and was immediately told it was a busy weekend and none available. I questioned...More

1  Thank eventplannerNC
Response from 00gc, General Manager at Hotel Ballast Wilmington, Tapestry Collection by HiltonResponded 2 days ago

It is never our intention to disappoint you, so we apologize for not providing the specific room type you booked. Please accept our apology for this inconvenience. We hope you will give us another chance to host you and your family reunion. Thank you, General...More

Reviewed 4 days ago

My wife and I visited for the first time since the name was changed. We are Hilton Honors members and have stayed at the Hilton Riverside many times. The bell staff was on point. Best crew we have ever experienced! Check in was easy. The...More

Thank Christopher C
Response from 00gc, General Manager at Hotel Ballast Wilmington, Tapestry Collection by HiltonResponded 4 days ago

Christopher, thank you for your nice review of Hotel Ballast. We are delighted to read we were able to provide you with an excellent stay once again and that you were impressed with our hospitality. Ryan and Tyler will be pleased to hear that they...More

View more reviews
About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Wheelchair Access
Meeting Rooms
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Non-Smoking Hotel
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$149 - US$298 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Business Hotel in Wilmington
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$149 - US$298 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Business Hotel in Wilmington
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (24)
Room & Suite (53)
Dining (10)
Pool & Beach (5)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Elizabeth H
12 May 2018|
AnswerShow all 4 answers
Response from Peter B | Reviewed this property |
self park also. valet is good . quick retrieval.
1
Vote
Gabriela A
6 May 2018|
AnswerShow all 3 answers
Response from Robert B | Reviewed this property |
No Sofa. Perhaps in the Suites?
1
Vote
Sean L
3 April 2018|
AnswerShow all 12 answers
Response from Djrrossi | Reviewed this property |
I have had them in the room at times. Just ask in advance.
1
Vote
Room Tips
"Riverside as high as you can get."
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"Riverview on the Northside of the hotel is awesome!"
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"Ask for river view while construction is going on across the street. Rooms on that side must be quieter."
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"Ask for waterfront room for a view of the river."
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