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Located on the Cape Fear River, our downtown NC hotel is minutes from water tours, shopping, dining and historic sights. Guests benefit from our free shuttle to and from Wilmington International Airport (ILM), just seven miles from the hotel. Each room offers free Wi-Fi, water views...
Offers from Hotel Ballast Wilmington, Tapestry Collection by Hilton
All reviewsruth chriscity viewbeautiful renovationfabulous hotelhilton familyvalet servicethe river walkhave stayed here many timesthe uss north carolinagreat view of the riverwater frontthe cape fear riverstayed here for one nightwithin walking distancewonderful staythis past weekendroom was clean
Nice bar. Great food. Not typical hotel bar fare. Brooke made my night. It’s rare you find someone who truly conveys to their customers “welcome”. She’s great fun to talk with. A stop at her bar is a must if you stay at the Ballast....More
Had a great stay- the breakfast buffet was awesome. Service was top notch , food was great and the two ladies ruthie and abbey were very welcoming and went out of their way to make sure I had everything that I neededMore
Response from 00gc, General Manager at Hotel Ballast Wilmington, Tapestry Collection by HiltonResponded 19 May 2018
Thank you for the wonderful review, most especially the kind comments about our friendly and helpful staff. It is important to us for our guests to have a great experience, and we are delighted to know that Ruthie and Abbey exceeded your expectations. We look...More
The room was clean and the view was amazing! The only reason I didn't give it a 5 is because they charge for parking and currently have construction right in front of that area. The front desk staff was not friendly and told me she...More
Response from 00gc, General Manager at Hotel Ballast Wilmington, Tapestry Collection by HiltonResponded yesterday
Thank you for taking the time to review our hotel. We are glad you were pleased with our accommodations and breathtaking views, but we apologize for the poor service received from our staff. We have shared your comments with those associates, and measures are being...More
I just returned from spending the weekend at this newly renovated Hilton. My room was booked months in advance for our family reunion. Upon check-in, I specifically asked for river view and was immediately told it was a busy weekend and none available. I questioned...More
1 Thank eventplannerNC
Response from 00gc, General Manager at Hotel Ballast Wilmington, Tapestry Collection by HiltonResponded 2 days ago
It is never our intention to disappoint you, so we apologize for not providing the specific room type you booked. Please accept our apology for this inconvenience. We hope you will give us another chance to host you and your family reunion.
My wife and I visited for the first time since the name was changed. We are Hilton Honors members and have stayed at the Hilton Riverside many times. The bell staff was on point. Best crew we have ever experienced! Check in was easy. The...More
Thank Christopher C
Response from 00gc, General Manager at Hotel Ballast Wilmington, Tapestry Collection by HiltonResponded 4 days ago
Christopher, thank you for your nice review of Hotel Ballast. We are delighted to read we were able to provide you with an excellent stay once again and that you were impressed with our hospitality. Ryan and Tyler will be pleased to hear that they...More