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Holiday Inn Express & Suites Wilmington - University Center

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Traveller (56)
Room & Suite (49)
Dining (8)
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Overview
  • Excellent58%
  • Very good25%
  • Average11%
  • Poor5%
  • Terrible1%
Travellers talk about
“front desk”(78 reviews)
“room was clean”(32 reviews)
“cracker barrel”(8 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express & Suites Wilmington - University Center
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Offers from Holiday Inn Express & Suites Wilmington - University Center
Special Offer: Book Direct and Save
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (394)
There are newer reviews for Holiday Inn Express & Suites Wilmington - University Center
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Traveller rating
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All reviewsfront deskroom was cleancracker barrelhotel is centrally locatedmaintenance staffthe breakfast arearecommend this hotelwrightsville beachoutdoor poolnight's sleepthe staff was greathot breakfastbusiness travelone night staybreakfast staffwill stay there againfree breakfast
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11 - 15 of 393 reviews
Reviewed 25 April 2018 via mobile

Checked in last over the weekend and Rhonda at the Front desk was very helpful during check in, especially since it was so late. She warned me about the renovation going on during the day time but I wasn't disturbed a bit surprisingly. But even...More

Thank 123yourstruly
Response from Cid Y, Manager at Holiday Inn Express & Suites Wilmington - University CenterResponded 25 April 2018

Good morning 123yourstruly, We thank you for your recent stay with the Holiday Inn Express & Suites. We value our guest feedback and thank you for taking the time to complete our survey. We are pleased to hear that even during the renovation, your stay...More

Reviewed 23 April 2018

Breakfast had many options and was tasty. Carl made sure to give us great customer service as my group utilized a conference room for 2 days. Dallas at the front desk was wonderful, as well as the others at the front desk. I didn't get...More

Thank dancerica1217
Response from Cid Y, Front Office Manager at Holiday Inn Express & Suites Wilmington - University CenterResponded 24 April 2018

Good morning Dancerica1217, We are glad to hear that breakfast and it variety choices were to your satisfaction. We are pleased to hear that you enjoyed the newly renovated room. I would like to apologize in regards to the noise but I am happy that...More

Reviewed 22 April 2018

Room was great, clean and spacious. We enjoyed everything about the hotel! I recommend that anyone that comes to Wilmington to check this one out. I am a travel agent and was here for a basketball tournament. So the service really impressed me. Now let...More

Thank marvinheggie
Response from Cid Y, Front Office Manager at Holiday Inn Express & Suites Wilmington - University CenterResponded 24 April 2018

Good morning Marvinheggie, Our aim is to make every stay a memorable one. We are glad to hear that Dallas at the front desk was able to accommodate you with everything you needed. Management will definitely let her know that she made your stay better....More

Reviewed 12 April 2018 via mobile

The customer service at this hotel is spectacular! Donna, the lady that checked us in was most welcoming and accommodating! The room was clean, the bed comfortable and breakfast very pleasant! Carl was very friendly and helpful! Also, there was a sweet note left in...More

1  Thank Alaina A
Response from Cid Y, Front Office Manager at Holiday Inn Express & Suites Wilmington - University CenterResponded 13 April 2018

Dear Alaina A, We thank you for your recent stay with the Holiday Inn Express & Suites Wilmington University Center. We value our guest feedback and thank you for taking the time to complete our Trip Advisor Survey. Management will definitely inform Carl, Donna, &...More

Reviewed 5 April 2018

Stayed here one random night during a cold and rainy day back in January. Steve Smith an employee at this spot went out of his way to give me a ride so that I could grab some grub due to everything being closed and a...More

Thank Joe S
Response from Cid Y, Manager at Holiday Inn Express & Suites Wilmington - University CenterResponded 6 April 2018

Good afternoon Joe S, We thank you for your stay with the Holiday Inn Express & Suites Wilmington University Center. We value our guest feedback and we will inform staff member of how satisfied you were with his above and beyond customer service. We hope...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
US$123 - US$262 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in Wilmington
#17 Family Hotel in Wilmington
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$123 - US$262 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in Wilmington
#17 Family Hotel in Wilmington
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (56)
Room & Suite (49)
Dining (8)
Pool & Beach (3)
Questions & Answers
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aggiepride95
15 August 2016|
AnswerShow all 8 answers
Response from Denise B | Reviewed this property |
nice pool and no hot tub
0
Votes
Jenny B
27 August 2015|
Answer
Response from SoMuchToSeeOutThere | Reviewed this property |
Yes they do.
0
Votes
wabina
7 May 2015|
Answer
Response from Steven J | Property representative |
I'm Sorry we are not pet friendly
0
Votes
Room Tips
"A 6-month renovation is going on and only 25% finished."
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"Imperial suite was great and spacious"
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"I Is currency under renovation to be even better but the work caused no inconvenience to me."
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"we did ask for a room on a higher floor and away from elevators"
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