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Best Western Smoky Mountain Inn

Orbitz.comUS$133
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$158*
US$133*
US$158*
US$133*
US$158*
US$133*
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560 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Smoky Mountain Inn
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Frazeysburg, United States
Reviewed 3 weeks ago

Wonderful staff, nice facility, surrounded by mountains, clean. They even have a bag with two bottles of water and snacks in your room each day for your convenience! They have an outdoor fire pit with comfortable seating around it, a great way to end the day!

Review collected in partnership with Best Western
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Helpful?
Thank I6973JKjeffreys
Manager_BWSMI, Manager at Best Western Smoky Mountain Inn, responded to this review

Thank you for choosing to stay with us at the Smoky Mountain Inn. Our staff works extremely hard to ensure our guests can enjoy a peaceful, relaxing environment in the Smoky Mountains. We have recently upgraded our Inn to include additional outdoor seating with numerous fire pits that overlook breathtaking mountain views. We are so happy you enjoyed it! I...

Jonesborough tenn 37659
Reviewed 4 weeks ago

The motel was good. Had to pay 10 more just to be upstairs. They said I had Queen beds but they were doubles. None the less it was a great place and experience. The house keeper did great room was clean and dusted which I don't see rooms being dusted in other places I stay. I felt comfortable and they...

Review collected in partnership with Best Western
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Helpful?
Thank 351kathleeno
Manager_BWSMI, Manager at Best Western Smoky Mountain Inn, responded to this review

Kathleen, Thank you for choosing Smoky Mountain Inn. We are happy to hear that you had a great experience at our Inn. I apologize for the confusion you encountered, but we do not have any double-bed guestrooms upstairs. As you can see, our staff takes pride in providing a clean, relaxing and peaceful environment. If there is anything we can...

Sapphire Valley NC, United States
Reviewed 4 weeks ago

I highly recommend this motel, it is clean, safe real quiet and in a private setting, the staff are all super nice. My sister lives down the road from here, and we have stayed here many many times, but they have updated it now and its better than ever.

Review collected in partnership with Best Western
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Helpful?
Thank Joyce R
Manager_BWSMI, Manager at Best Western Smoky Mountain Inn, responded to this review

Joyce, Thank you for choosing the Smoky Mountain Inn for your lodging needs. Our staff takes pride in providing a clean, hospitable and relaxing environment. As you pointed out, we are isolated on top of the mountain, but extremely close to restaurants and shops. We hope you come back to see your family and us again! Thank you for taking...

Reviewed 11 April 2017 via mobile

We stayed for 4 nights. Comp water, better quality soap, fresh donuts, helpful friendly staff, great hd tv, we enjoyed all of our stay. Oh and great views of the mountain too. All for a reasonable price. We will be back.

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Helpful?
Thank Jim M
Manager_BWSMI, Manager at Best Western Smoky Mountain Inn, responded to this review

Jim, Thank you for choosing the Smoky Mountain Inn for you lodging needs. We all take pride in providing a clean, serene and hospitable environment. We are fortunate to be able to provide breathtaking view of the Smokies. We have increased the amount of outdoor seating, so you can enjoy the outdoors. I hope you come back to see us...

Hopkinsville, United States
Reviewed 10 April 2017

This hotel has been newly remodeled. It was very clean and offered great mountain views. The staff was the most friendly that I have ever encountered. It is just off the expressway which makes it very easy to get around town. You can not hear the road noise from the motel. We will stay here again.

Review collected in partnership with Best Western
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Helpful?
Thank B6615YXmelissak
Manager_BWSMI, Manager at Best Western Smoky Mountain Inn, responded to this review

Thank you for choosing Smoky Mountain Inn for your lodging needs. We are so happy to hear that you found our staff to be friendly and hospitable. We all work hard to ensure our guests have a wonderful experience when staying at our facility. Like yourself, many travelers enjoy our location due to the proximity and breathtaking mountain views. We...

Winston Salem, North Carolina
Reviewed 8 April 2017

Staff was wonderful. They were very helpful with directions to attractions. The breakfast had a big variety. The room was very clean. The view was very nice of the mountains. There were several restaurants within 1 mile.

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Helpful?
Thank Wade S
Manager_BWSMI, Manager at Best Western Smoky Mountain Inn, responded to this review

Wade, Thank you for choosing to stay at the Smoky Mountain Inn. As you experienced, our staff takes great pride in providing a clean, comfortable and hospitable environment for our guests. We hope you have an opportunity to return and spend more time with us. We appreciate you choosing Smoky Mountain Inn and taking the time out of your day...

Waynesville, North Carolina
Reviewed 7 April 2017 via mobile

This hotel was just perfect and affordable. Rooms were spacious and very clean. I'm very particular about clean bathrooms and it was. Breakfast was good and very clean. Staff friendly and accommodating. I would definitely stay there again.

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Helpful?
Thank livii23
Manager_BWSMI, Manager at Best Western Smoky Mountain Inn, responded to this review

Thank you for choosing to stay at the Smoky Mountain Inn. We are thrilled to hear that you found our facility to be clean and updated. We all take great pride in providing a calm, peaceful experience in mountains. We appreciate you giving us the opportunity to meet your lodging needs. We look forward to seeing you again! Best, P....

Andrews, North Carolina
Reviewed 29 March 2017

We luv staying at Best Western, as we are Diamond Select. We did njoy this hotel. We had a spectacular view of the sweeping mountains. The hotel is centrally located and right off the freeway. We will definitely stay here again. The staff is truly hospitable. The outside is very nice, you can tell this hotel is well taken care...

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Helpful?
Thank Warren Angela M
Manager_BWSMI, Manager at Best Western Smoky Mountain Inn, responded to this review

Angela, Thank you for choosing to stay at the Smoky Mountain Inn. We are excited to hear that you were able to enjoy the mountain views our hotel offers. As you mentioned, we are centrally located to various attractions, including the entrance to the Blue Ridge Parkway, Biltmore Estate, Cherokee Casino, and waterfalls, just to name a few. We look...

Winston Salem, United States
Reviewed 23 March 2017

We went to Waynesville for business and chose the Best Western to stay in. It was clean, had beautiful view and even had complimentary water and cookies! We were very pleased with the whole experience.

Review collected in partnership with Best Western
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Helpful?
Thank O6019IFbarbarak
Manager_BWSMI, Manager at Best Western Smoky Mountain Inn, responded to this review

Thank you for choosing to stay at the Smoky Mountain Inn. We are delighted to hear that you had a wonderful experience at our Inn. Our staff takes great pride in providing a relaxing atmosphere for our guests. We hope you come back to Waynesville on vacation and spend more time to enjoy the mountains. We look forward to seeing...

Reviewed 20 March 2017 via mobile

We've been staying here every time we visit the area, for the last few years. The rooms are updated and very clean. Staff is super friendly. I can't believe someone complained about motorcycles. Lol! They park at the motel, just like cars do. No problems with noise whatsoever! This BW is exceptional!

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Helpful?
Thank Kim G
Manager_BWSMI, Manager at Best Western Smoky Mountain Inn, responded to this review

Kim, Thank you for choosing to stay at the Smoky Mountain Inn. We love to hear feedback, especially from our repeat patrons. I am so happy to hear that you enjoyed the environment at our Inn. We are fortunate to have wonderful patrons, such as yourself, that come and enjoy the mountains and our facility. Thanks again for continuing to...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access

Additional Information about Best Western Smoky Mountain Inn

Address: 130 Shiloh Trail, Waynesville, NC 28786-9007
Region: United States > North Carolina > North Carolina Mountains > Waynesville
Price Range: €97 - €187 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Smoky Mountain Inn 2.5*
Number of rooms: 58
Reservation Options:
TripAdvisor is proud to partner with Best Western, Booking.com, Hotels.com, Travelocity, Orbitz, Hotwire, Expedia, Priceline, Cancelon, Cheap Tickets, getaroom.com, HotelsClick, HotelQuickly and TripOnline SA so you can book your Best Western Smoky Mountain Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Smoky Mountain Hotel Waynesville
Best Western Waynesville
Waynesville Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Smoky Mountain Inn staff and other travellers.
6 questions
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Bellingham
7 months ago
Cary, North Carolina
over a year ago
Boynton Beach, Florida
over a year ago
Weston-super-Mare, United Kingdom
over a year ago

See all questions (6)

Questions? Get answers from Best Western Smoky Mountain Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms at the front of the Hotel overlooking the pool have a great view of the mountain ridge.”
lauraeden79, 12 May 2017 | Read review
“Second floor with a room overlooking the main parking lot/entry area.”
BunkieFL, 4 May 2017 | Read review
“There are two parking lots. If you stay on the 2nd floor, you may want to request your room on that side of the hotel.”
456wades, 8 Apr 2017 | Read review
“Get a room with a view you won't be sorry.”
WarrenAngelaM, 29 Mar 2017 | Read review
“Facing the mountains. Second floor.”
treaj012, 14 Nov 2016 | Read review
5 of 5
Orbitz.com
US$133* /night
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Prices are for 1 room, 2 adults
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