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Best Western Smoky Mountain Inn

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Traveller (154)
Room & Suite (75)
Dining (15)
Overview
Hotel website
130 Shiloh Trl, Waynesville, NC 28786-9007 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Fitness centre
2.5 Star accommodation
Additional information
Visit Hotel Website
Offers from Best Western Smoky Mountain Inn
Offers & Announcements: BOOK DIRECT & SAVE
Hotel deals
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Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (705)
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696 results
Traveller rating
452
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452
186
41
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All reviews cookies gift bag the breakfast area best westerns room was clean picnic tables bird feeders hard boiled eggs microwave popcorn continental breakfast water bottles stay there again great place to stay smoky mountain maggie valley views of the mountains yogurt
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1 - 5 of 696 reviews
Reviewed 6 days ago via mobile

We stayed here for a week, two years ago while attending a Bladder Cancer Survivor's Conference in the local area, plus some sightseeing. We came back again this year (9/13-9/16) because of the outstanding service we had received at that time. We were certainly not...More

Thank GeorgeH-LI_NY-ExPat
Hotel's Favourite
Reviewed 29 August 2018

My husband and I stayed here only one night but we were impressed! One of the employees, Babs, gave my husband info on the place and found out it is owned by an American Indian & his son who did the renovations. Quality materials and...More

Thank Norma W
Response from Manager_BWSMI, Manager at Best Western Smoky Mountain InnResponded 10 September 2018

Norma, Thank you for choosing to stay with us at the Smoky Mountain Inn, where we pride ourselves on having the most relaxing mountain views. We glad to hear that you found our staff pleasant and hospitable. The hotel has undergone renovations, so we are...More

Reviewed 1 week ago

The hotel is amazing, you couldn't improve on the mountain view or the quality of the staff. Close to shopping resturants, with in minutes you are anywhere you need to go Will definitely make this are go to hotel in waynesvill.

Review collected in partnership with Best Western
Thank Butch F
Reviewed 1 week ago via mobile

Let me start off by saying this is a true motel and not a hotel. They still have doors on the outside. The rooms have huge glass windows which can not be completely covered and still let in sunlight because the sides aren’t completely covered...More

Thank SmurfySmurfette80
Response from Manager_BWSMI, Manager at Best Western Smoky Mountain InnResponded 1 week ago

Dear Ms. Grimes, Thank you for choosing to stay with us at the Smoky Mountain Inn, where we pride ourselves on having the most hospitable view. Your experience is not typical of our guests and we apologize for not meeting our high expectations. Our staff...More

Reviewed 2 weeks ago

Service is truly excellent; exceedingly well maintained property. Every staff person was friendly, and most helpful if need be. I looked forward to returning to this BW, at the end of each day, after exploring up on the Blue Ridge Parkway.More

Review collected in partnership with Best Western
Thank sundance2012
Response from Manager_BWSMI, Manager at Best Western Smoky Mountain InnResponded 1 week ago

Thank you for choosing to stay with us at the Smoky Mountain Inn, where we pride ourselves on having the most gracious mountain views. As you can see, our staff takes pride in providing a welcoming and inviting environment. Many of our guests find our...More

View more reviews
About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Air Conditioning
Business Centre with Internet Access
Microwave
Non-Smoking Hotel
Outdoor pool
Shuttle Bus Service
Wheelchair Access
Beachfront
Room Service
Restaurant
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Non-Smoking Rooms
Number of rooms
58
Price range
US$90 - US$203 (Based on Average Rates for a Standard Room)
Also Known As
Best Western Smoky Mountain Hotel Waynesville
,
Best Western Waynesville
,
Waynesville Best Western
Location
United States > North Carolina > North Carolina Mountains > Waynesville
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Non-Smoking Rooms
Number of rooms
58
Price range
US$90 - US$203 (Based on Average Rates for a Standard Room)
Also Known As
Best Western Smoky Mountain Hotel Waynesville
,
Best Western Waynesville
,
Waynesville Best Western
Location
United States > North Carolina > North Carolina Mountains > Waynesville
Photos
Traveller (154)
Room & Suite (75)
Dining (15)
Pool & Beach (14)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
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Questions & Answers
Ask a question
Kaahele
5 August 2018|
AnswerShow all 10 answers
Response from wilmingtonwillie2016 | Reviewed this property |
Dear UK Traveler: Yes, the rooms do have a refrigerator. I hope this answers your question, and that you have an enjoyable trip around the states and in North Carolina. Best regards, Wilmingtonwillie
2
Votes
Msbull1105
22 April 2018|
AnswerShow all 3 answers
Response from oldermama38 | Reviewed this property |
This is what I was able to find. Hope this helps. (See below) To get to the valley from interstate I-40, exit at North Carolina exit #20 and travel 0.2 miles on route 276. Turn right onto Cove Creek Road and follow the... More
1
Vote
Nancy V
26 October 2017|
AnswerShow all 6 answers
Response from Richard F | Reviewed this property |
We did not notice any pets. Give an advance call.
0
Votes
Room Tips
"Ask for a room with a view of the mountains"
HotLantaLady
29 Aug 2018
Read review
"rooms face a hill and are quiet, one level. The other side of rooms have views of the mountains but pick up..."
AlekonaS
20 Aug 2018
Read review
"Both sides look good"
476raymondh
8 Aug 2018
Read review
"Rooms on front have a beautiful view. Lower floor also has parking at your door."
h0grider
28 Jul 2018
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