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Best Western Smoky Mountain Inn

651 reviews
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Traveller (141)
Room & Suite (48)
Pool & Beach (13)
Overview
  • Excellent65%
  • Very good27%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“gift bag”(10 reviews)
“cookies”(43 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Best Western Smoky Mountain Inn
Special Offer: BOOK DIRECT & SAVE
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (651)Write a Review
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All reviewsgift bagthe breakfast areacookieswelcome bagbest westernspicnic tableshard boiled eggsroom was cleanbird feedersmicrowave popcornshower headstay there againcontinental breakfastmaggie valleynew carpetgreat place to stayconvenient location
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1 - 5 of 642 reviews
Reviewed 3 days ago

We stayed one night. The room was clean, no chemical cleaning smells, beds were comfortable - had a great night's sleep. Very accessible to Asheville, outdoor activites, restaurants. The view is beautiful and the staff was friendly and very helpful. They also called me almost...More

Thank RainbowRidgeMusic
Response from Manager_BWSMI, Manager at Best Western Smoky Mountain InnResponded 2 days ago

Thank you so much for choosing to stay with us at the Smoky Mountain Inn. We are so excited to hear about your new grandchild. Our staff takes pride in providing a clean, relaxing, and hospitable environment; and we are delighted to hear we were...More

Hotel's Favourite
Reviewed 18 September 2017

I stayed at this hotel for two nights 9/13 - 9/15. For a budget hotel, this was amazing. I've stayed at much costlier hotels that were not nearly as nice. My room had two queen beds. The room was sufficiently large so as not to...More

3  Thank chipRaleigh_NC
Response from Manager_BWSMI, Manager at Best Western Smoky Mountain InnResponded 17 October 2017

Chip, Thank you so much for choosing to stay with us at the Smoky Mountain Inn. We are so excited to hear that you found our Inn to be clean & peaceful and our atmosphere to be relaxing. Our staff takes great pride in creating...More

Reviewed 1 week ago via mobile

We've been staying here at least twice a month for 17 years and wouldn't stay anywhere else in this area! Clean rooms, beautiful views and excellent customer service!! The staff here treats you like family! They gave us (one of their regulars) a gift at...More

Thank Ronda K
Response from Manager_BWSMI, Manager at Best Western Smoky Mountain InnResponded 1 week ago

Ronda, Thank you for choosing to stay with us at the Smoky Mountain Inn. We are so grateful for your continued support! We always appreciate receiving feedback from our regular guests, including yourself. As you know, our staff takes pride in creating a relaxing, comfortable...More

Reviewed 2 weeks ago

Stayed two nights at this property and it was very nice. Clean rooms good free breakfast and very friendly staff. off the main express way makes it a quite location. Has a nice view of the city and mountains too. Will come back.More

Thank Macman448
Response from Manager_BWSMI, Manager at Best Western Smoky Mountain InnResponded 2 weeks ago

Thank you for choosing to stay with us at the Smoky Mountain Inn. We are thrilled to hear you enjoyed your experience with us and found our facility to be clean, comfortable and peaceful. We look forward to hosting your upcoming visits to Western North...More

Reviewed 6 January 2018

Great spot rooms are clean. You have a beautiful view of the Smoky mountains. Restaurants very close by. The staff was very friendly. The breakfast hit the spot. The beds and pillows are nice and comfortable. Would definitely stay againMore

Review collected in partnership with Best Western
1  Thank vanessan620
Response from Manager_BWSMI, Manager at Best Western Smoky Mountain InnResponded 8 January 2018

Vanessa, Thank you for choosing to stay with us at the Smoky Mountain Inn. We are so happy to hear that you found our accommodations to be clean, peaceful and relaxing. The views of the Smokies from our Inn are breathtaking, especially when the mountain...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$93 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$93 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (141)
Room & Suite (48)
Pool & Beach (13)
Dining (7)
Family and Play Areas (1)
Questions & Answers
Ask a question
Nancy V
26 October 2017|
AnswerShow all 6 answers
Response from Richard F | Reviewed this property |
We did not notice any pets. Give an advance call.
0
Votes
Dovidan
14 October 2016|
AnswerShow all 4 answers
Response from FeliciaDawn | Reviewed this property |
To be sure, I suggest you call them.
1
Vote
Barb G
13 July 2016|
AnswerShow all 3 answers
Response from jds754 | Reviewed this property |
Yes, on back parking lot.....Big pull through spots
0
Votes
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123
Room Tips
"You may want to request the mountain view."
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"Room 222 and higher face away from the highway"
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"During special times of the year it can be "pricey" but most of the time the rates are reasonable."
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"Rooms on the backside are a little quieter because they are away from "town," but all rooms are..."
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