It is impossible to get a good nights rest in a room that is so lit up from the outside building lighting that pours in around the closed window blinds, that one can read a newspaper! On top of that, hotel staff caused the fire alarm to go off around 5:45 am. If you are looking for a restful night sleep, look elsewhere.
Staff was excellent. Rooms were clean. Single ,on with two children, overall great trip. I would highly recommend to families and do plan to return myself with my kids. Hotel was very quiet very little noise and had breakfast every morning as well as vending and drink machines.
We stayed here recently for two nights prior to going to Tennessee. The surroundings are not very pleasing. Junk near the hotel and roosters that crow all the time. We asked for a room away from the roosters. The beds were so uncomfortable. The pool was too cold to go in even though my kids did try it but had to get right back out. Rooms were clean which is important and front desk staff were very friendly.
Stayed for 2 nites in room 311. Both queen beds were uncomfortable - especially the one by the wall. Breakfast & service both very good as was the front desk clerk. This place is actually closer to Dillsboro. Location surrounded by many over-grown trees & "junk." Our room overlooked a roof. This may be the first HI we stayed in with uncomfortable beds! Very little sleep.
Stayed overnight. This was our first stay in this hotel. Although the outdoor surroundings weren't stellar, there was some type of camper renovation business as you pulled into the hotel, this wasn't that big of an issue since we were gone from the hotel most of the entire day and left the following morning. Guess you can't control what moves in beside you. The inside was very clean. The bed was a tad firm, lots of pillows and one of the cleanest bathrooms I've ever encountered in a hotel. Any hotel!!! I want to mention the two employees working in the breakfast room on the morning of Monday, May 27th. I don't know their names, a male and female, but they were top notch. They were very professional and courteous. It was busy, but they kept everything orderly, running and…