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Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area

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26 Rufus Robinson Rd, Sylva, NC 28779-9558
Lowest prices for your stay
Booking.com
US$321
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Free cancellation until 11/11/21
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US$310
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Free cancellation until 10/11/21
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US$321
US$274
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Hotels.comUS$310
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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Payments made by partners impact the order of prices displayed. Room types may vary.

About

#2 of 7 hotels in Sylva
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Travellers' Choice
Visit the Holiday Inn Express® Hotel & Suites Sylva - Western Carolina Area and rediscover the power of nature as you relax in the heated pool or spa and gaze out over the majestic Great Smoky Mountains. Situated in Sylva this hotel's location is a wonderland of awe-inspiring scenery and only nine miles from Western Carolina University and minutes from the Great Smoky Mountains Railroad in Bryson City. The hotel's location is every outdoor enthusiast's dream. From the beautiful Blue Ridge Parkway to the Great Smoky Mountains National Park, lodging at the Holiday Inn Express® makes it easy to explore the most stunning natural treasures in the mountains. You can begin each day with a delicious and complimentary, hot breakfast bar featuring signature Cinnabon sweet rolls. Transform an ordinary visit into an unforgettable vacation. Book now!
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254Reviews4Q+A46Room tips
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Popular mentions
TBGOFF wrote a review Oct 2019
7 contributions
My wife and I enjoyed a quiet, restful evening at this hotel. This place was very clean with abundant towels and other room amenities. We were pleased with the size of the corner room. Breakfast was wonderfully presented and plentiful. All in all, a very nice experience with friendly staff.
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Date of stay: October 2019
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Melody Seger wrote a review Sep 2019
Stanley, Virginia40 contributions1 helpful vote
The folks at the fd are super friendly. We stayed 2 nights, the rooms are clean and spacious. Only issue I had was with the bed, I kept sliding off of it. I guess it was the bed pad they had on it. lol
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Date of stay: September 2019
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Karen Bloom Travel wrote a review Sep 2019
Raleigh, North Carolina66 contributions68 helpful votes
I love this hotel - all the staff members are friendly from the front desk to the breakfast host to the cleaning people. Rooms are clean and well maintained. Great breakfast and I love hearing those roosters crow up the hill. My son attends WCU and this is the only place I will stay. I am a travel agent so I am always looking at every detail at hotels. Don't miss this one!
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Date of stay: August 2019
3 Helpful votes
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SoxFan_2013 wrote a review Aug 2019
160 contributions30 helpful votes
Overall the stay was good. We had a hard time adjusting the AC in the room though; it was either too humid or too cold. Check in staff was very friendly. Breakfast was typical hotel fare with eggs, sausage, pancakes, fruit, oatmeal, etc. Hotel is about 15-20 mins from WCU. We had a room on the backside of the hotel and didn’t hear the roosters until we came out of the hotel to get in our car.
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Date of stay: July 2019
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Tammie wrote a review Jul 2019
4 contributions
So we called this hotel on our way thru the smokies looked nice ... really good reviews. They had a room ! Yay! Super excited! Welllll then we arrived asked for a room away from the roosters we heard from outside which they did manage to do that. I also gave them my email address to become a member to acquire points! So we get to our room and our view in the mountains was a rooftop with air conditioning stuff ? Paid 190$ and that was a government rate !!!!? For that!! Just so u know we called Comfort Inn who was booked but government rate was 95$! The last room had been booked but we found this place and when we saw reviews were excited ! Well I don’t want someone to be as excited as we were. Bed are subpar. Very firm. Very. I mean yeah room was clean front desk people
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Date of stay: July 2019
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area
Responded 11 Aug 2019
Hi tir122, Allow me to welcome you to our IHG Rewards Club program and becoming one of our newest members. I'm glad you took the time to share your review and for staying with us. The joy of travel is what we take pride in, yet your message describes otherwise. I am sorry that you left with the impression of not getting your money's worth. I could imagine your dismay about the view of the room received and that the comfort of the bed did not meet your expectations. Please be advised that the rooms with the mountain view are always subject to availability and never guaranteed. Also, our negotiated rates such as the government rate are dynamic, meaning it changes depending on the occupancy rate and availability per night. I hope this helps. We want to turn this sour situation into something amiable, that's why I have alerted the hotel management regarding these. I am positive our team will handle this with the utmost importance to better our overall services. I hope you'll consider us again whenever you'll visit Great Smoky Mountains National Park. I promised that this time it'll be better. All the best, Hazel A. Case Manager IHGService
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PRICE RANGE
US$100 - US$294 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express hotel and suites dillsboro, holiday inn express dillsboro, holiday inn dillsboro, dillsboro holiday inn
FORMERLY KNOWN AS
Holiday Inn Express Hotel & Suites Dillsboro
LOCATION
United StatesNorth CarolinaNorth Carolina MountainsJackson CountySylva
NUMBER OF ROOMS
67
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