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Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area

HIExpress.comUS$142*
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#3 of 6 Hotels in Sylva
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area
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184 Reviews from our TripAdvisor Community

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Showing 184: English reviews
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Dallas, GA
Reviewed 23 February 2017 via mobile

Hotel was clean with very friendly staff. The room had a sitting area and a desk, which was a pleasant surprise because we only paid for a regular king room. Heated indoor pool definitely was NOT heated but the hot tub was nice. Breakfast had many good choices and was included with the room. Overall, we would probably stay again.

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Helpful?
Thank Candid_Reviewer27
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area, responded to this review

Dear Candid_Reviewer27, Thanks for going out of your way to write a review for us and also for staying at our property. I'm delighted to read about your appreciation for our cordial hotel staff and expanse of our rooms as well as knowing you were able to enjoy our breakfast options. I'm sorry to learn though that you weren't impressed...

Atlanta, Georgia
Reviewed 29 December 2016 via mobile

Very nice Holiday Inn Express with big indoor pool and hot tub. Friendly folks and excellent Greek family restaurant real close by. Suite size room is very spacious. Right off Route 23 with easy access. Close to town of Sylvia NC.

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Helpful?
Thank rllbol
Reviewed 23 November 2016 via mobile

This is hands down the friendliest hotel I have ever stayed at! The breakfast was great and rooms were clean. We stayed here taking my daughter to the Polor Express and it was s short drive to Bryson City where we caught the train. I would definitely stay here again!

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Helpful?
Thank Seda N
Boston, MA
Reviewed 9 November 2016

My husband and I stayed at this hotel this past week for two nights for our niece's wedding. The hotel is the usual sort of mid range hotel. The rooms seem to look all alike in these kinds of hotels. The front desk staff was welcoming and helpful. Unfortunately, our was never cleaned properly. The bathroom, and everything in it,...

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Helpful?
Thank Nagogwoods
Mgr_HIXSylva, General Manager at Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area, responded to this review

Thank you for taking the time to review our property. I'm sorry to hear that you did not fully love your stay with us. I will be following up with our team. - Megan O, GM

Durham, North Carolina
Reviewed 8 November 2016

My wife and I had the pleasure of staying at this hotel for a friend's wedding. We found the staff, Aaron and front desk clerks Tiffany and Beth to be outstanding. They are courteous and knowlegable of the area and could not have been more helpful during our stay, The house keeping staff Ashish and Soned were efficient and helpful...

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Helpful?
Thank Jeffrey H
Mgr_HIXSylva, General Manager at Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area, responded to this review

Thank you for the great review! We do feel like our great employees are the hotel's biggest asset. We hope you'll see us again sometime in the future! - Megan O, GM

Marietta, Georgia
Reviewed 1 November 2016

Typical Holiday Inn Express, staff nice, breakfast OK, room was clean but felt "dreary" because it was done in browns and beiges with insufficient lighting. I feel it was too expensive for the location.

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Helpful?
Thank mytravels70
Mgr_HIXSylva, General Manager at Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area, responded to this review

Thank you for the review of our property! I'm concerned you did not absolutely love your stay with us because our goal is 100% satisfaction. I hope you will allow us another chance to serve you in the future when you come to the mountains. - Megan O, GM

NC
Reviewed 29 October 2016

This Hotel was WONDERFUL! We were very pleased. The staff were very friendly, and went above and beyond. The room was very clean. The staff were very helpful in everything. The pool and Hot tub area was clean and well kept. The Breakfast area was very nice and the fireplace was so nice to wake up to and see going....

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Helpful?
1Thank NcQueenLisa
Mgr_HIXSylva, General Manager at Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area, responded to this review

Thank you for the exceptional review of our property. It is so great to see our staff being complimented! Our employees truly enjoy their jobs and we hope that is obvious in every interaction they have with our guests. Hospitality is our number one priority. We think anyone can have a clean, modern hotel room. Our goal is to go...

Carthage TN
Reviewed 25 October 2016

We stayed here for two nights on a business trip. The hotel was very modern and the staff was extremely courteous and helpful. Room was clean and comfortable. Breakfast was good and the workers preparing the food were very nice. I would definitely recommend this hotel.

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Helpful?
Thank lwcole53
Mgr_HIXSylva, General Manager at Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area, responded to this review

Thank you for the awesome review! Hope you'll return to see us sometime soon! - Megan O, GM

Reviewed 23 September 2016

Very impressed with this hotel... hotel staff was helpful, friendly and efficient. Rooms were VERY nice. Only downside we experienced was the inability to close the drapes (partial decorator drapes) and the fact that the Wi-Fi in our end of the hall was spotty at best. Certainly NOT a game changer... it actually prevented me from spending too much time...

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Helpful?
Thank Kris F
High Point, North Carolina
Reviewed 12 September 2016 via mobile

This is the second time we have stayed here. The rooms are clean. The hotel is quiet. The front desk staff is very friendly! The breakfast is good. The hotel really goes above and beyond for WCU families! We will be staying here again.

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Helpful?
Thank Herman6565

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area

Address: 26 Rufus Robinson Road, Sylva, NC 28725 (Formerly Holiday Inn Express Hotel & Suites Dillsboro)
Region: United States > North Carolina > North Carolina Mountains > Jackson County > Sylva
Price Range: €111 - €194 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area 2.5*
Number of rooms: 67
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Also Known As:
Holiday Inn Express Hotel And Suites Dillsboro
Holiday Inn Express Dillsboro
Holiday Inn Dillsboro
Dillsboro Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area staff and other travellers.
2 questions
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North Carolina, USA
over a year ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the third floor away from the elevator.”
Nagogwoods, 9 Nov 2016 | Read review
“upper floors offer the best views”
806jeffreyh, 8 Nov 2016 | Read review
“If it is important, make sure your room will pick up the WiFi signal”
474krisf, 23 Sep 2016 | Read review
“We were on the 2nd floor next stay I would go higher for the view.”
anchored34, 7 Aug 2016 | Read review
“Evidently your preference doesn't matter so why bother”
tannedon, 12 Jul 2016 | Read review
5 of 5
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US$142* /night
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Prices are for 1 room, 2 adults
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