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Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area

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26 Rufus Robinson Rd, Sylva, NC 28779-9558
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Traveller (38)
Room & Suite (31)
Dining (9)
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Payments made by partners impact the order of prices displayed. Room types may vary.

About

#1 of 7 hotels in Sylva
Location
Cleanliness
Service
Value
Travellers' Choice
Visit the Holiday Inn Express® Hotel & Suites Sylva - Western Carolina Area and rediscover the power of nature as you relax in the heated pool or spa and gaze out over the majestic Great Smoky Mountains. Situated in Sylva this hotel's location is a wonderland of awe-inspiring scenery and only nine miles from Western Carolina University and minutes from the Great Smoky Mountains Railroad in Bryson City. The hotel's location is every outdoor enthusiast's dream. From the beautiful Blue Ridge Parkway to the Great Smoky Mountains National Park, lodging at the Holiday Inn Express® makes it easy to explore the most stunning natural treasures in the mountains. You can begin each day with a delicious and complimentary, hot breakfast bar featuring signature Cinnabon sweet rolls. Transform an ordinary visit into an unforgettable vacation. Book now!
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Meeting rooms
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Photo copier / fax In business centre
BBQ facilities
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
Shared lounge / TV area
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Microwave
Flatscreen TV
Bath / shower
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Modern
Languages Spoken
English
253Reviews4Q+A46Room tips
Traveller rating
  • 150
  • 69
  • 21
  • 7
  • 6
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Popular mentions
rachie0019 wrote a review Apr 2021
Asheboro, North Carolina44 contributions6 helpful votes
I am a faithful Holiday Inn stayer. I will book an IHG hotel over anything else. My husband & I decided to have a little getaway to Sylva for the weekend and I booked this hotel. I was a little unsettled to find the parking lot is shared with some sort of run down RV mechanic shop. I’m actually unsure what it is really. But there’s at least 20 broken down RV’s right in left side of where you turn in for the hotel. Not a good look. Very, very strange. We got to our room and everything was clean. Thankful for that! However, we booked a room with 2 queen beds and it was 100% 2 double beds. Not queens. My husband and I ended up sleeping SEPARATELY due to the fact of having no room. And to top it off, the beds were so incredibly hard and uncomfortable. I wanted to like this place so badly but I was very disappointed.
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Date of stay: February 2021Trip type: Travelled with family
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Response from IHG Service, Owner at Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area
Responded 3 weeks ago
Hi rachie0019, I'm glad you chose our hotel for your visit to Sylva. Thank you for staying. We promise a comfortable and convenient experience for all of our guests. I'm sorry you experienced issues with the stay, especially with the parking, beds comfort, and bed sizes. Trust that I alerted our management about this so we can make the necessary changes to better our service. We appreciate your feedback about your stay and looking forward to your next travel. Many Thanks, Rein V Case Manager IHGService
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Charles M wrote a review Feb 2021
1 contribution
We had a great time. The room was very clean and the staff wonderful. It was so nice for the kids to watch the snow fall as we were in the pool. Next morning we were out in the front yard throwing snow balls and building snow men. Thank you for making our stay great.
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Date of stay: February 2021
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gipsygman wrote a review Oct 2020
Hartford, Connecticut59 contributions32 helpful votes
I booked a few nights at a "cute lil cabin in the woods", only to find out that it had no internet. My plans have changed and it's been raining for the last 24 hrs, so I drove a few miles into town and found this Holiday Inn. I told the manager my situation and explained that I am a rewards member and they are treating me like a king! Let me connect, use the bathroom and even offered fresh hot coffee. My plans of this weekend may have totally derailed, but it's nice to know that there are still friendly people willing to help.
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Date of stay: October 2020
Service
1 Helpful vote
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snippychick wrote a review Sep 2020
Manteo, North Carolina93 contributions24 helpful votes
Arrived super late - desk clerk was friendly. Room was quiet and clean. Covid precautions were taken, with masks and temperature checks. Checkout was simple. Bagged breakfasts were a nice selection of prepackaged foods. Would stay here again.
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Date of stay: August 2020
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Jamie H wrote a review Jul 2020
Ronda, United States3 contributions
When we first pulled into the parking lot we saw what looked like junk RV's and boats. I still don't know what that was but I don't think the hotel had anything to do with that. The lady at check in was super nice. Our room was clean. We really enjoyed the indoor pool and hot tub. Pool area was really clean. I was disappointed with the breakfast but with Covid19 policies in place I can understand. But we had stayed in another Holiday Inn last month and had a better option for breakfast.
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Date of stay: July 2020
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PRICE RANGE
US$100 - US$294 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express hotel and suites dillsboro, holiday inn express dillsboro, holiday inn dillsboro, dillsboro holiday inn
FORMERLY KNOWN AS
Holiday Inn Express Hotel & Suites Dillsboro
LOCATION
United StatesNorth CarolinaNorth Carolina MountainsJackson CountySylva
NUMBER OF ROOMS
67
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Frequently Asked Questions about Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area
Which popular attractions are close to Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area?
Nearby attractions include Jackson County Public Library (2.4 km), Nancy Tut's Christmas Shop (1.0 km), and Dogwood Crafters (1.1 km).
What are some of the property amenities at Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area?
Guests can enjoy free breakfast and barbeque facilities during their stay.
Is parking available at Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area?
Conveniently located restaurants include Haywood Smokehouse, Innovation Brewing, and Boots Steakhouse.
Are there opportunities to exercise at Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area?
Many travellers enjoy visiting Oconaluftee Indian Village (13.5 km).
Is Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.