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Best Western Statesville Inn is perfect for both business and leisure travelers a like. Explore outdoor adventure at Lake Norman and the Blue Ridge Mountains just a short drive away. Plus, it's a breeze to get …Morearound town with a convenient location just off I-77. After exploring everything the area has to offer, head back to our pet-friendly hotel to relax in a cozy guest room or suite, complete with satellite television with HBO®, a microwave, refrigerator and free high-speed Internet access. Our guests can enjoy complimentary breakfast, our seasonal outdoor pool (please contact us directly to verify pool is open) and on-site fitness center. We also have meeting facilities onsite. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
All reviews room was clean waffles continental breakfast good nights sleep waffle house would stay here again parking lot great stop easy access the breakfast area king bed hotel room long drive staff was friendly front desk staff pleasant stay bw
I’ve stayed at many Best Westerns throughout the United States. They are all different. This Best Western was literally 5 minutes off the highway. Check in time is 3:00 but they allowed us in our room at 1:00. Very very clean. Management treated us very...More
The front desk personnel were outstanding and very helpful. Im used to hotels where the room doors are inside, however this Best Western had outside doors. Not that it made a difference, I still felt safe and secure. The breakfast was your typical motel continental...More
1 Thank Ranger53
Response from Stattesvilleinn, Front Office Manager at Best Western Statesville InnResponded 24 January 2018
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. Reviews like yours encourage us to correct any issue if we have and push us to do more and go...More
We stopped at this hotel on our way back home due to the evacuation of south carolina for hurricane florence. Great customer service especially when eating breakfast. The woman working that area was exceptionally slconscious of providing great customer service. The rooms were also clean...More
On a long road trip from Florida we decided to quickly book something in Statesville as it was a good location to stop for the night. We did the booking with travel points and hit the road. By the time we got to the hotel...More
Response from Stattesvilleinn, Front Office Manager at Best Western Statesville InnResponded 4 September 2018
Thank you for taking the time to let us know about your stay. I am sorry you found our hotel unsatisfactory. The reservation you booked came through to our system a s a Smoking room. As we had no other rooms available we could not...More
This places was horrible from the minute we stepped in the door. After traveling over 10 hours from Florida we were exhausted. As soon as we arrived in the room there was w as water on the floor from the leaking toilet. It was about...More
1 Thank mommabair
Response from Stattesvilleinn, Front Office Manager at Best Western Statesville InnResponded 12 August 2018
Thank you for letting us know about your experience. On behalf of our entire staff i apologies for the issues you had.
I certainly understand your frustration.
It is our hope every guest stay in enjoyable.
Response from Stattesvilleinn | Property representative |
We do have smoking and Non-Smoking Rooms available. If you contact me I will verify what room type you booked. When we run out of Non-Smoking room some guest booked a room with Non-Smoking preference and if we... More
We do have smoking and Non-Smoking Rooms available. If you contact me I will verify what room type you booked. When we run out of Non-Smoking room some guest booked a room with Non-Smoking preference and if we have any cancellation we accommodate that.
So if you have booked Non-Smoking room you will get Non-Smoking Room it is definitely not preference only. Feel free to contact me on 704-881-0111 and I will be happy to verify your reservation.
Response from Scrappydoo2014 | Reviewed this property |
There is a restaurant in the Ramada across the street. but if you go to Exit 50 which is not that far there are more choices. There was a listing of restaurants in the room folder and the lady at the front desc was more than... More
There is a restaurant in the Ramada across the street. but if you go to Exit 50 which is not that far there are more choices. There was a listing of restaurants in the room folder and the lady at the front desc was more than willing to help us out with information.