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I got a room here on a drive back to Ohio. It had started to ice, so pulled off to try to find a place to stay and there were very few rooms. Found a smoking room here and took it(even though I hate the...More
Response from 6Team, Guest Relations Manager at Motel 6 StatesvilleResponded 1 week ago
Dear Guest, Motel 6 standards for quality rest on our promise to offer the lowest price of any national chain by delivering the essential elements of a comfortable room for a satisfying stay. Safety and security are high priorities within Motel 6 standards for quality...More
This was the worst motel I’ve ever been in the doors wouldn’t shut the windows was falling out it’s stunk the sheets wasn’t even clean and the people is not very friendly the older lady Very rude I left out probably about 1 o’clock in...More
Thank Betty V
Response from 6Team, Guest Relations Manager at Motel 6 StatesvilleResponded 24 January 2018
Betty, Thank you for posting your review. We are committed to carrying a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. Please know the conditions you experienced are an exception to our guest commitment, and as...More
I waited for 10 minutes before I was even acknowledged. In fairness there were others ahead of me but when I asked about room availability I was rudely told there was none. What bothered me more was the lack of customer service. This isn't typical...More
Thank Carl G
Response from 6Team, Brand Experience Team Member at Motel 6 StatesvilleResponded 2 January 2018
Carl, Thank you for sharing your concerns. Please know the service issues you describe are an exception to our guest commitment and as such, we apologize. Our staff aims to provide the highest level of hospitality to our guests through our customer service, but with...More
One of the nicer Motel 6s I've stayed at. Nice staff, easy in and out off from I-77. $60 for a night can't go wrong for that. Lots of restaurants around. Good hot water and a comfy bed. I'll stay here again
I have stayed in Motel 6's across the country and this is among the bottom of the bunch.
The up side was the clerk at the desk. Very helpful.
The down side - non smoking room on the second floor with an interior hallway heavy...More