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Hampton Inn & Suites Shelby

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Traveller (12)
Room & Suite (19)
Dining (4)
Overview
  • Excellent61%
  • Very good22%
  • Average9%
  • Poor6%
  • Terrible2%
Travellers talk about
“great hotel”(11 reviews)
“front desk”(22 reviews)
“business trip”(7 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Offers from Hampton Inn & Suites Shelby
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn & Suites Shelby
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
8 May9 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (233)
Filter reviews
232 results
Traveller rating
140
51
21
15
5
Traveller type
Time of year
LanguageEnglish
140
51
21
15
5
Show reviews that mention
All reviewsgreat hotelfront deskbusiness tripnc areastaff was friendlynice areanice clean roomsclean hotelup to dateplace to staybreakfast areacomplimentary breakfastmodern decorbed was comfortableevery morningconvenient locationpleasant stay
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1 - 5 of 232 reviews
Reviewed 1 week ago via mobile

Ok here are the pros: o in many ways, the typical Hampton Inn. Clean and bright. o front desk clerks are helpful and friendly. Within walking distance of Cleveland Mall. They would really appreciate your business. Ok, the cons: o I looked forward to breakfast...More

Thank nomaid
Response from Ben W, Guest Relations Manager at Hampton Inn & Suites ShelbyResponded 1 week ago

Thank you so much for taking time to leave us with good feedback that we will be able to use to help our staff get better everyday! I would like to apologize about the absence of coffee during Saturday morning, I know that a good...More

Hotel's Favourite
Reviewed 13 December 2017

Great place! Room was clean, beds very comfortable, bathroom was very clean and roomy. Had microwave and refrigerator. Staff was friendly. No problem checking in. Good location. Next door to mall. Plenty places to eat

Review collected in partnership with Hampton
Thank Linda P
Response from Ben W, Guest Relations Manager at Hampton Inn & Suites ShelbyResponded 14 December 2017

Thank you so much for taking the time to write such a wonderful review about our hotel. We hope that you enjoyed your stay with us, and that you will choose to stay with us again in the future.

Reviewed 1 week ago via mobile

My colleagues and I stayed here for an extended stay business trip and had a wonderful time! The staff (especially McKenzie) was amazing and the rooms are brand new and tidy! I would recommend to anyone!

Thank 519samanthae
Response from Ben W, Guest Relations Manager at Hampton Inn & Suites ShelbyResponded 1 week ago

Thank you so much for leaving us a review! We're so glad that you enjoyed your stay with us, and we can't wait to see you again soon!

Reviewed 2 weeks ago

Great service and everything expected and more! The staff was helpful and nice little touches like hot coffee and warm cookies when coming back at the end of the day were really appreciated. The staff was top notch and breakfast room help was especially courteous.

Review collected in partnership with Hampton
Thank b0bschmidt
Response from Ben W, Guest Relations Manager at Hampton Inn & Suites ShelbyResponded 1 week ago

Thank you for leaving us a great review! We're glad that you were able to enjoy your stay with us, and we look forward to seeing you again in the future!

Reviewed 16 March 2018

The staff here were outstanding. They were very attentive and accommodating. The complimentary bkfst was really tasty with many choices. also provided complimentary heavy hors d'oeuvres and beer a few nights. Very well decorated and clean. My room was clean and functional in design. Love...More

Review collected in partnership with Hampton
Thank justgray
Response from Ben W, Guest Relations Manager at Hampton Inn & Suites ShelbyResponded 17 March 2018

Thank you for taking the time to leave us a review! We’re glad you enjoyed your stay, and we look forward to seeing you again in the future!

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$118 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$118 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (12)
Room & Suite (19)
Dining (4)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
tevan3n6
12 October 2016|
AnswerShow all 2 answers
Response from kennethp105 | Reviewed this property |
I would agree that you need to check with the hotel.
0
Votes
Room Tips
"all rooms in our group were "good""
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"Room 400 is the back side looking at woods and pool."
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"My Room was to small"
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"if you leave curtains open on the side facing the mall, the sun is so bright and hot that you will want to..."
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