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Best Western Hospitality Inn Esperance

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Best Western Hospitality Inn Esperance
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192 Reviews from our TripAdvisor Community

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Showing 183: English reviews
Reviewed 1 week ago NEWvia mobile

We came in after traveling 7 hours and the lady lied saying the hotel was sold out. When confronted she was uncomfortable and continued the lie. When I asked her about prices off the internet as she over charged she did nothing to help. Worst hotel in Esperence.

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Helpful?
Thank Naomi C
Perth
Reviewed 1 week ago via mobile

We spent 2 nights at this motel and found it to be immaculately clean and everything we needed for a comfortable stay was provided (even wine glasses) We had a continental breakfast included in our package and it was all we needed to start our day. I was very impressed with the pancake machine (never seen one like it before)....

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Helpful?
Thank dust56
Amanda H, Sales & Marketing Director at Best Western Hospitality Inn Esperance, responded to this review

Dear dust56 May we say, we are delighted to read your positive words and we thank you for highlighting our cleanliness as this is a priority for the hotel and our houskeeping team do an amazing job. We are delighted you enjoyed our pancake machine - it is a hit with everyone! We agree that block-out curtains are required, and...

Port Macquarie
Reviewed 2 weeks ago

Our standard room was just that, average size, very clean with a good supply of goodies. The motel is centrally located facing the harbour & newly rejuvenated promenade. A good base if you're here to explore the Capes & plentiful beaches.

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Helpful?
Thank robjac33
Amanda H, Sales & Marketing Director at Best Western Hospitality Inn Esperance, responded to this review

Dear robjac33 Thank you so much for choosing to stay with us whilst exploring the beautiful town of Esperance and surrounds. We thank you also for sharing your positive experience with us and the TripAdvisor community. We trust you enjoyed your travels and we wish you safe and happy travels ahead. Best regards from the management and staff at the...

Perth, Australia
Reviewed 31 October 2016

This was our first trip to Esperance. The motel is located directly across the Esplanade and close to shops and restaurants. The motel is in an excellent location, but we have a couple of complaints. The window had only blinds and no curtains so by 5.30 am, the sunlight had already started streaming in and it caused us to wake...

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Helpful?
Thank Agnes L
Amanda H, Sales & Marketing Director at Best Western Hospitality Inn Esperance, responded to this review

Hello Agnes L We are delighted you chose to stay with us on your first trip to Esperance! It is great to hear that you enjoyed our excellent location. We sincerely appreciate your feedback in regards to the curtains and pillow cases - as this enables us to address any concerns and make improvements. We wish you safe and happy...

Perth, Australia
Reviewed 24 October 2016

Stayed in a standard room with continental breakfast included . Though our room was at the rear of property , the accommodation is well placed on the Esperance foreshore and is an easy base from which one can explore the amazing Esperance beaches , bays and islands .

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Helpful?
Thank colgross
Amanda H, Sales & Marketing Director at Best Western Hospitality Inn Esperance, responded to this review

Dear colgross We sincerely appreciate your positive feedback, and we thank you for taking the time to share your experience with us. It is great to hear that you enjoyed our central location opposite the Bay. We trust you enjoyed the beautiful and picturesque sights and experiences in the region and we wish you safe and happy travels ahead. Best...

Chievres / Belgium
Reviewed 18 October 2016

Nice hotel in front of the bay - large and comfortable rooms with all facilities - good breakfast and 'Seasons restaurant' very valuable - good meals and wines - good base to visit Ocean road and Cape Le Grand NPark - address to be recommanded

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Helpful?
Thank Paddy069
Amanda H, Sales & Marketing Director at Best Western Hospitality Inn Esperance, responded to this review

Dear Paddy069 It was our pleasure to read your review - we thank you very much for choosing to stay and dine with us whilst in town. We agree, our location is excellent as a base to explore the beauty of the surrounding areas. We are glad you also enjoyed the meals at Seasons Restaurant. We wish you happy travels...

Sydney, Australia
Reviewed 14 October 2016 via mobile

Spent two nights here and we were very comfortable. Clean spacious room. Beds and pillows were good. Staff were very helpful and friendly. The motel has its own restaurant but the two nights we were there it was booked as there were tour buses in. This was not a problem as there was a hotel a short distance from the...

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Helpful?
Thank Carmen D
Amanda H, Sales & Marketing DIrector at Best Western Hospitality Inn Esperance, responded to this review

Dear Carmen D Thank you for choosing to stay with us for a couple of nights. We are very happy to hear you found our hotel to be comfortable and that our wonderful team of friendly staff looked after you. We are very sorry you did not get the opportunity to join us in Season's Restaurant for dinner due to...

Reviewed 1 October 2016 via mobile

The good points:- price, location and clean facilities. The bad:- paper thin walls, uncomfortable bed and a Manager who was quite abrupt when we asked if she could organise for our air conditioner to be fixed and later when we asked some general questions her demeanour had not improved. Also if you use the motels restaurant for breakfast don't touch...

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Helpful?
Thank Amanda O
Esperance, Australia
Reviewed 17 September 2016 via mobile

So where do i start?.....as we are locals in esperance and live a fair way out of town we decided to book a standard room and stay for a night. The staff were very friendly but after i checked us in and walked into our dingy room i regretted it instantly the room had a stale cigarette and alcohol smell...

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1Thank alex23aldo
Melbourne, Australia
Reviewed 11 September 2016

Great location on the Esplanade over looking the beach and play grounds. The main shopping area is a short 5 minute walk and close to a number of eateries and cafe's . A number tourist locations all within walking distance which makes it ideal , good for families or the single traveller. Hotel has all of the needed requirements, with...

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Helpful?
1Thank Tim D
Amanda H, Sales & Marketing Director at Best Western Hospitality Inn Esperance, responded to this review

Dear Tim D It was a pleasure to read your review - and we thank you for highlighting our excellent location. We are pleased that you found our facilities and our customer service to be to your liking. We sincerely appreciate your recommendations and thank you for sharing your thoughts with the TripAdvisor community. Best regards from the team at...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the town Centre and overlooking glorious Esperance Bay, the Best Western Hospitality Inn Esperance offers spacious, affordable and well appointed motel rooms with the quality assurance guarantee of being a member of Best Western - The World's Biggest Hotel Family. We offer comfort and country hospitality. After a delicious breakfast with us you may care to explore the surrounds of Esperance or just relax by our swimming pool, Carol and Karen, your hosts at the Best Western Hospitality Inn Esperance, and their friendly efficient staff are always very happy to help you on your way with information on tours, facilities available, and any questions you may have to make your stay with us enjoyable. ... more   less 

Additional Information about Best Western Hospitality Inn Esperance

Address: 44-46 The Esplanade, Esperance, Western Australia 6450, Australia
Region: Australia > Western Australia > Esperance
Price Range: €80 - €123 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Best Western Hospitality Inn Esperance 3.5*
Number of rooms: 49
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Also Known As:
Best Western Esperance
Esperance Best Western
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Questions & Answers

Questions? Get answers from Best Western Hospitality Inn Esperance staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the rooms that do not face the road. There is a row of rooms that directly face the Esplanade and are likely to be noisy.”
 of 5 bubbles AgnesL451, 31 Oct 2016 | Read review
“If you want an ocean view then you need to ask for it and presumably pay a little more than we did .”
 of 5 bubbles colgross, 24 Oct 2016 | Read review
“front or back buildings rooms upstairs for the view”
 of 5 bubbles Paddy069, 18 Oct 2016 | Read review
“the rooms are i think on ground level only, so it is no problem for seniors and handicaps.”
 of 5 bubbles CU2agnes, 27 Aug 2016 | Read review
“not at the back”
 of 5 bubbles Deano_au, 26 Jul 2016 | Read review
5 of 5
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