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Crystal Bay on the Broadwater

PricelineUS$197*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$197*
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Crystal Bay on the Broadwater
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128 Reviews from our TripAdvisor Community

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There are newer reviews for Crystal Bay on the Broadwater
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Showing 126: English reviews
Reviewed 25 September 2016 via mobile

Having had a slight hiccup initially when shown to a room without any window coverings in the bathroom (which would have provided a great nude view from the Highway at night) - the new unit was perfect for my family of 1 adult and 2 kids. The pool - although advertised as "heated" was ice cold - but the warm...

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Helpful?
Thank Kathryn C
CrystalBayResort4215, Front Office Manager at Crystal Bay on the Broadwater, responded to this review

Thank you for taking the time to review our property. I am happy we were able to rectify the problem you had when you first arrived to your satisfaction and you could relax and enjoy your stay with us. Unfortunately there was a mechanical problem with the pool heater whilst your were here which could not be rectified until the...

Melbourne, Australia
Reviewed 22 September 2016

Third Bedroom had its own entrance, bathroom and adjoining balcony, allowing the older of 3 children to enjoy their own space. 6 doors opened onto balconies with amazing views. Pool, Spa, Gym and BBQ area allowed further convenient relaxation for our family of 5. Staff all friendly and most helpful on arrival.

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Helpful?
Thank G5325XOjosephm
CrystalBayResort4215, Front Office Manager at Crystal Bay on the Broadwater, responded to this review

Thank your for your feedback and it was great to hear your family enjoyed your stay at Crystal Bay. Yes, the views are amazing! Hope to see you back again soon.

Singapore, Singapore
Reviewed 13 September 2016

Beautiful apartment, comfortable room, great views across the Broadwater, nice location for walks along the beach. We enjoyed waking up to a beautiful sunrise everyday. There are shops and restaurants nearby and Surfer's Paradise is a short drive away.

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Helpful?
Thank chiewhoon
CrystalBayResort4215, Front Office Manager at Crystal Bay on the Broadwater, responded to this review

Thanks for taking the time to post your review. It is always great to hear when our guests have enjoyed their stay so much and our beautiful surroundings. Hope to see you back again in the future.

Reviewed 2 September 2016

This is our tenth stay here this August and it really does feel like home after being here for a month. We have enjoyed amazing sunrises, watching prawn trawlers bringing lunch home and a relaxing dip in the pool followed by an invigorating 20 minutes in the spa. (Thanks for your hard work Tony). Well, until next year when we...

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Helpful?
Thank Anne A
CrystalBayResort4215, Front Office Manager at Crystal Bay on the Broadwater, responded to this review

Hi Anne Thanks for your kind words. We always love accommodating our regular guests who visit every year and it is great to hear you appreciate all the hard work we do to ensure our guests have a relaxing and restful stay. See you next year! :) Cheers from the Crystal Bay Team

Reviewed 27 August 2016 via mobile

Stayed here with the missus for a weekend away,just far away from the city hustle but close enough to drive or taxi quickly,awesome views of the Broadwater, helpful staff, Great value for money with a lovely balcony to sit and enjoy the magic view .. Will be back!!

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Helpful?
Thank Rosscoz
CrystalBayResort4215, Front Office Manager at Crystal Bay on the Broadwater, responded to this review

Thank you for your feedback we are glad you enjoyed your stay and see you when you return

Reviewed 24 August 2016

we stayed here recently it was very nice clean and modern we were surprised by the 2 bedroom apartment the views were lovely lots of facilities and just across the road from walking track on the Broadwater. Bus stop very close , walking distance for lots of restaurants and snacks. the lovely staff were very helpful. We would definately stay...

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Helpful?
Thank Marlene H
CrystalBayResort4215, Front Office Manager at Crystal Bay on the Broadwater, responded to this review

:) :) thanks for the feedback hope to see you again in the future

Caloundra, Australia
Reviewed 17 August 2016 via mobile

We thoroughly enjoyed our holiday here. Well priced, across the road from the broad water and brilliant walking tracks. Gorgeous pool. Could have stayed longer. Wish we stayed longer. Short drive to Australia fair. Views were great from our apartment. We had a 2 bedroom apartment overlooking broad water.

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Helpful?
Thank mischieviousmum
CrystalBayResort4215, Front Office Manager at Crystal Bay on the Broadwater, responded to this review

We Thank you for your kind words and hope to see you back at Crystal Bay when on your next holiday.

Reviewed 21 July 2016 via mobile

We booked Crystal bay for two families for our recent family holiday. From the time we book all through our stay we were impressed. The facilities were exactly as mentioned, great, no fantastic views and sunrises from our room. The quieter end of the gold coast, excellent parklands across the road nearby. We'll worth the money. Friendly staff. Thank you...

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Helpful?
1Thank Nicky D
CrystalBayResort4215, Front Office Manager at Crystal Bay on the Broadwater, responded to this review

Hi Nicky Thanks for the positive feedback. We pride ourselves in ensuring our guests all have a great experience at Crystal Bay and its always good to hear we have succeeded!

Rutherglen, Australia
Reviewed 20 July 2016

My partner and I stayed at Crystal Bay on the Broadwater for 3 weeks in July/August 2015. Our 1 bedroom self contained apartment had everything you needed to feel comfortable and enjoy your holiday. Close to shops, restaurants and entertainment, we found it the perfect place for a longish break. If you wanted to go out you could, if not,...

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Helpful?
Thank tam_1982
CrystalBayResort4215, Front Office Manager at Crystal Bay on the Broadwater, responded to this review

Thanks for taking the time to review our property and provide great feedback from your stay with us last year. Hope to see you back again soon!

Reviewed 4 July 2016

We hired the three bedroom corner apartment which had been renovated recently. The furniture looked like it had been selected from a Hamptons catalogue and was all very light and airy, but felt quite cluttered. Each bedroom had a QB/DB and a TV resting on a buffet cabinet/set of drawers. This was good in the larger rooms but in the...

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Helpful?
Thank Seabird21
CrystalBayResort4215, Front Office Manager at Crystal Bay on the Broadwater, responded to this review

Thank you for your feedback following your stay at Crystal Bay. Your comments regarding the layout of the apartment have been taken on board and we will certainly be looking to see if we can change things around in this apartment to make it more comfortable for our guests.

116 photos of this hotel

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Crystal Bay is situated on the Broadwater just a short distance north of Surfers Paradise. The central location is ideal for both the holiday makers and business traveler alike, with all attractions and the Southport CBD within easy reach.Enjoy the fantastic views and calm waters of the Broadwater from your private balcony or take a stroll along the waterfront to one of the many local restaurants.No matter what your reason is for visiting the Gold Coast, the friendly staff at Crystal Bay would love to welcome you and help make your stay as enjoyable as possible. ... more   less 

Additional Information about Crystal Bay on the Broadwater

Address: 182 Marine Parade, Southport, Gold Coast, Queensland QLD 4215, Australia
Region: Australia > Queensland > Gold Coast > Southport
Price Range: €86 - €212 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crystal Bay on the Broadwater 3.5*
Number of rooms: 100
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Questions & Answers

Questions? Get answers from Crystal Bay on the Broadwater staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Every apartment has views of the Broadwater”
robertsV952EH, 21 Feb 2017 | Read review
“Facing the Broadwater we got to watch a spectacular fireworks display from the Balcomy”
kiwis718, 2 Jan 2017 | Read review
“Book either hard left or hard right as pool noise might be an issue for some.”
paulcc115, 19 Oct 2016 | Read review
“For a family of 5 with separate wing, room 1201 and 1206”
G5325XOjosephm, 22 Sep 2016 | Read review
“Most rooms have a view of the sea.”
chiewhoon, 13 Sep 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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