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DoubleTree by Hilton Hotel Rocky Mount

1,089 reviews
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Traveller (52)
Room & Suite (41)
Pool & Beach (6)
Overview
  • Excellent61%
  • Very good26%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“double tree”(89 reviews)
“texas steakhouse”(96 reviews)
“cookies”(118 reviews)
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Hotel Rocky Mount
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,089)Write a Review
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1,082 results
Traveller rating
638
290
93
38
23
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638
290
93
38
23
Show reviews that mention
All reviewsdouble treetexas steakhousecookiesattached restaurantfront deska great stayfamily reunionpool and hot tubenjoyed my staybaseball tournamentvery nice hotelrooms were cleanroad tripstaff was very friendlyeasy accessafter a long daynorth carolina
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1 - 5 of 1,082 reviews
Reviewed yesterday

I stayed here with my husband and two little kids on the drive back from Florida and was very impressed. Check-in was easy and fast and we even received an upgrade that gave the 4 of us much more room. The pack n play we...More

Thank karamitnick
Hotel's Favourite
Reviewed 6 December 2017

For a small town, it was nice to see that Hilton was well represented by way of the Doubletree. It is an older facility, but the furnishings, bedding and linens were Hilton top quality. The staff were top notch too; polite, accommodating and a delight...More

Review collected in partnership with DoubleTree by Hilton
1  Thank P F
Response from Ashley S, General Manager at DoubleTree by Hilton Hotel Rocky MountResponded 18 December 2017

Thank you so much for selecting us and you endorsement of the hotel is very gratifying. We are delighted that you had an excellent stay and look forward to serving you again

Reviewed 3 days ago

Friendly staff, room - just ok. Texas steakhouse downstairs has decent food, but serving sizes aren't texas sized (coming from a real Texan). Even 120 lb woman like myself felt like I had to order seconds several times. Front desk- excellent, got me checked in...More

Thank Lillian W
Response from geneanderson, Manager at DoubleTree by Hilton Hotel Rocky MountResponded 2 days ago

We are so happy you enjoyed your stay and we appreciate your feedback on Trip Advisor. Thank you so much for allowing us to serve you. We will be sure to share your feedback with the team and in particular the management at Texas Restaurant....More

Reviewed 1 week ago

This is a 2-star Motel 6 masquerading as a 4-star Doubletree. The fun began in the parking lot. Someone decided to narrow the width of the parking spaces so they could park more cars. As a result, there were a half dozen plus cars intentionally...More

2  Thank Mike C
Response from geneanderson, Manager at DoubleTree by Hilton Hotel Rocky MountResponded 5 days ago

Please accept our sincere apology on behalf of our hotel. I am very sorry to learn that your experience with our Customer Service Representative, was less than adequate. We have met with the managers and the team member in question and are addressing your feedback....More

Reviewed 16 January 2018

Hotel is dirty and dusty and feels cold. Needs updating. Doesn’t represent Hilton brand well. We had a few problems. Almost changed hotels. Suggest Hilton update this location. Cookies are a nice perk.More

Review collected in partnership with DoubleTree by Hilton
Thank jessicawN1672KN
Response from geneanderson, other at DoubleTree by Hilton Hotel Rocky MountResponded 4 weeks ago

I am so sorry your experience fell below your expectations and ours. We strive to provide an excellent experience for each guest and we sincerely apologize for your experience. I have shared your feedback with our Management team and together we are addressing your concerns....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
US$109 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Rocky Mount
#2 Romantic Hotel in Rocky Mount
#2 Family Hotel in Rocky Mount
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$109 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Rocky Mount
#2 Romantic Hotel in Rocky Mount
#2 Family Hotel in Rocky Mount
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (52)
Room & Suite (41)
Pool & Beach (6)
Dining (1)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
rorandle
12 December 2017|
AnswerShow all 8 answers
Response from Ashley S | Property representative |
Currently, the hotel is not pet friendly
0
Votes
lovinglakes
17 January 2017|
AnswerShow all 6 answers
Response from Ashley S | Property representative |
Hello- No I am sorry we do not have windows that open. You would be able to use the pool area or the front entrance of the hotel. THank you for your question.
1
Vote
Carla W
5 January 2017|
AnswerShow all 3 answers
Response from Barbara T | Reviewed this property |
I didn't see any type of security
0
Votes
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12
Room Tips
"For a good night's sleep, we suggest a different hotel."
Read review
"We were on the fourth floor overlooking the pool and did not hear any noise. Great location!"
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"even the rooms near the elevator were pretty quiet"
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"The 2nd & 3rd floors are reserved for Hilton Honor members. My request for the top floor and location..."
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