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Courtyard Rocky Mount

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249 Reviews from our TripAdvisor Community

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Showing 248: English reviews
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Towson, Maryland
Reviewed 2 weeks ago via mobile

The hotel looks good in the lobby and exterior, but the rooms and pool need some help. The room layout was odd, work needed on walls, no artwork, insufficient lighting, smelled of residual smoke and more. My family didn't even want to shower in the morning. Staff was friendly and helpful.

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Helpful?
Thank RoadRunner1515
Arlington, Virginia
Reviewed 4 weeks ago

Courtyard hotels are pretty much the same from a distance. Close up, you get to know what makes them different. The Courtyard Rocky Mount looks like a regular Courtyard hotel but once inside and interacting with the staff, it's a whole different world I was hosting a meeting for my sales team. I left a voicemail message with the basic...

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Thank michael d
Pittsburgh, Pennsylvania
Reviewed 16 January 2017

Property is OK except for the 'upgrade' on bathroom. Toilet seat so loose you risk falling off. Tile floor was not set properly, making it impossible to open the door completely (it binds up about 12" from tub). Drain should have been replaced (in pieces and not holding water) - tub surface around the drain is corroded. Room 311. Maintenance...

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Thank Bill G
Center Barnstead, New Hampshire
Reviewed 23 December 2016

The employees were very helpful and courteous, but the bathroom was unacceptable. The tub in the bathroom (room 204) had a large crack around the drain, which looked like it was poorly patched with some kind of epoxy putty. The drain itself was rusty and broken. The drain stop, which should have been in one piece with the drain, was...

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Thank buttondown
Reviewed 19 December 2016 via mobile

Stopped in for one Saturday night to break up a Florida to New York trip. The manager and staff were wonderful. From the first hello to the breakfast order everyone smiled and seemed to genuinely like bring at work. The rooms space was utilized well. The waters water hit and pressure was fabulous! Recommend.

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Thank Lifeisateamevent
Maryville, Tennessee
Reviewed 8 December 2016 via mobile

The hotel was relatively well maintained compared to other Courtyard properties. Rooms were clean with nice amenities such as modern design sleeper sofa. Fridge and microwaves in each room. Staff was friendly and helpful.

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Thank Tim K
Su A, General Manager at Courtyard Rocky Mount, responded to this review

Thank you for your kind words. I will pass them along to my staff. Sincerely, Su Anderson

Dobson, North Carolina
Reviewed 7 December 2016

Great place to stop over on out road trip. Rooms were very spacious. Indoor pool and hot tub were a nice way to end the day. Came with all the amenities of a Courtyard. Staff was very nice, very comfortable beds.

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Thank MenaDance
Su A, General Manager at Courtyard Rocky Mount, responded to this review

Thank you for your kind words with regard to your stay. I will pass along your comments to my staff. Sincerely, Su Anderson

Canterbury, Connecticut
Reviewed 27 November 2016 via mobile

Right off Rt95, this hotel is one of many in the area. The hotel is standard for what you expect off a major highway. The rooms are clean, beds comfortable & the staff welcoming. Restaurants -- I recommend Outback-- are within walking distance. The hotel has a "bistro" but we didn't go. Note: be certain to request a room far...

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Thank FlossEm77
Su A, General Manager at Courtyard Rocky Mount, responded to this review

THank you for your comments with regard to your stay here at the Courtyard in ROcky Mount. I am sorry that your sleep was interrupted by the "ding" of the elevator. I hope this weill not deter future stays with us. Sincerely, Su Anderson

Delray Beach, Florida
Reviewed 25 November 2016 via mobile

The check in was very friendly and quick. There was an entire team of soccer players staying at hotel, so we were told that if there was noise outside our room at night, we should call the desk to report. Room was clean, bed was very comfortable, and evening was quiet and restful. Shower had plenty of hot water and...

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Thank eln119
Su A, General Manager at Courtyard Rocky Mount, responded to this review

THank you so much for shoosing our hotel as your home away from home. I am so sorry that you were not able to get breakfast earlier in the morning. My hopes is that we will be able to accommodate thiose needs for everyone in the future. I hope to see you again and this problem is resolved. I will...

Fredericksburg, Virginia
Reviewed 14 November 2016 via mobile

Spent the night when we waited too late to get a room in nearby Greenville, NC. Late arrival and they still got my wife and I coffee from the Starbucks concession. Pleasant and courteous desk personnel. Awesome room, clean and modern setup. I never have a bad night at Marriott Courtyard property. Thanks!

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Thank gjharrison
Su A, General Manager at Courtyard Rocky Mount, responded to this review

THank you for your good review of our property. I will pass along your positive comments to my staff. We look forward to having you stay with us again! Sincerely, Su Anderson

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
We have finished our renovations. Our new Bistro is open for breakfast and dinner. We also have a cocktail lounge for your relaxation. We also serve Starbucks coffee!! ... more   less 

Additional Information about Courtyard Rocky Mount

Address: 250 Gateway Boulevard, Rocky Mount, NC 27804
Region: United States > North Carolina > Rocky Mount
Price Range: €107 - €178 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Rocky Mount 3*
Number of rooms: 87
Reservation Options:
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Also Known As:
Courtyard By Marriott Rocky Mount Hotel Rocky Mount
Rocky Mount Courtyard
Rocky Mount Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Rocky Mount staff and other travellers.
3 questions
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Stratford, Connecticut
Brick Township, New Jersey, United States
over a year ago

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Questions? Get answers from Courtyard Rocky Mount staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find another hotel”
 of 5 bubbles 292billg, 16 Jan 2017 | Read review
“I haven't seen a good room yet.”
 of 5 bubbles buttondown, 23 Dec 2016 | Read review
“Higher floors have porches.”
 of 5 bubbles Stephanie405, 9 Nov 2016 | Read review
“Get a room on the first floor to avoid using the one (very slow) elevator.”
 of 5 bubbles johntX9466OF, 8 Oct 2016 | Read review
“Rooms further from the interstate are quieter”
 of 5 bubbles apbaps, 13 Sep 2016 | Read review
5 of 5