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Quality Inn Roanoke Rapids

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Traveller (67)
Room & Suite (21)
Dining (5)
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Overview
  • Excellent50%
  • Very good23%
  • Average14%
  • Poor7%
  • Terrible6%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (248)
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247 results
Traveller rating
120
58
36
18
15
Traveller type
Time of year
LanguageEnglish
120
58
36
18
15
Show reviews that mention
All reviewsroom was cleanfront deskhotel is in a great locationthe ground floorwafflescracker barrelgreat customer servicegreat roomwent out of her waycomfortable stayrecommend this hotelthe young ladyrefrigerator and microwavea great staybreakfast staffhot breakfastparking lot
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1 - 5 of 247 reviews
Reviewed 2 weeks ago via mobile

They charged me $81.35 including all taxes on check out invoice. They charged my credit card $96.35. They told me on the phone that my bank charged this additional amount. That proved untrue. That is fraudulent charging. Also their breakfast was awful. Cold fake eggs...More

Thank Barbara J
Response from qirrgm, General Manager at Quality Inn Roanoke RapidsResponded 2 weeks ago

Good Morning Barbara J. I apologize your upset but the difference of the two amounts was an authorization charge by your bank and we explained that to you via telephone yesterday. It went away because the bank posted the correct charge. I have reviewed your...More

Reviewed 3 weeks ago

I was pleasantly surprised after traveling for several hours to walk into the quality inn to be greeted by a very friendly employee named Kevin. He went above and beyond his job to do whatever he could to make our stay at this hotel pleasant....More

Thank Franny3653
Response from qirrgm, General Manager at Quality Inn Roanoke RapidsResponded 3 weeks ago

Good Morning Franny3653! Thank you so much for your review of our property! Our entire team makes the guest's experience A TOP priority and we are definitely pleased to have succeeded during your stay! We look forward to seeing you guys again! Safe travels!

Reviewed 3 weeks ago via mobile

No frills. Ok breakfast. Plave needed some attention to keeping up the property. Room door stuck, cabinet door needed repair, sink stopper.didn't work. Seemed clean. Area around motel is busy with traffic. Walking distance to a couple restaurants.More

Thank DrNoah
Response from qirrgm, General Manager at Quality Inn Roanoke RapidsResponded 3 weeks ago

Hello DrNoah. Thank you so much for your review of our property! Our entire team makes the guest's experience A TOP priority and we are sorry this did not happen during your stay.I have went over your thoughts with the staff about the sink breakfast...More

Reviewed 4 weeks ago via mobile

I would like to take a minute out to recognize great customer service. I want to thank Miss Jessica here at the Quality Inn here in Roanoke Rapids, North Carolina a huge thank you for how respectful, sweet and courteous she was to me. I...More

Thank Crystal O
Response from qirrgm, General Manager at Quality Inn Roanoke RapidsResponded 4 weeks ago

Good morning Crystal O! First I would like to thank you for taking the time out of your day to submit a review regarding our property. My staff and I take pride in making sure our guests are satisfied from check-in to check-out and I...More

Reviewed 19 April 2018

It mystifies me how anyone can give this run down, dirty, noisy motel more than one star. Paper thin walls left me listening to conversations and partying from both sides of the room until the wee hours of the morning. Room was supposed to be...More

Thank Snowrider409
Response from qirrgm, General Manager at Quality Inn Roanoke RapidsResponded 4 weeks ago

Good morning Snowrider409. I would like to apologize on behalf of our entire team for the issues you had with your room. I have briefed our housekeeping and maintenance staff on the problems that occurred during your stay and the problems are being resolved. I...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$81 - US$123 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Details
Price range
US$81 - US$123 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
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Traveller (67)
Room & Suite (21)
Dining (5)
Pool & Beach (3)
Questions & Answers
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Ryan A
28 May 2017|
AnswerShow all 4 answers
Response from qirrgm | Property representative |
I apologize I am just seeing your question but it is $15 for your pet/pets.
1
Vote
Ann S
I would like to know why I was charged for two nights when I only stayed for one night on 8/31/2013. I happened to go through my old statements and noticed the error. I called your hotel to let them know of the error. I gave my name and the last four digits of my credit card number. After checking, I was told that there was no record of my having been there. My credit card statement has a credit for 101.69 on 9/01/2103, then a charge for 101.69 for 9/01/2013, another charge for 101.69 on 9/01/2013 all with arrival date of 8/31/2013 and a checkout date of 9/01/2013. Then another charge for 101.69 with arrival date of 9/1/2013 with check out at 9/2/2013. My credit card statements have me getting gas in Va and reaching my destination in Maryland in the latter part of the day on 9/1/2013 and residing there for several days thereafter. I requesting my overcharge of 101.69 dollars. Also, the first room we were given the key would not work, So our room was changed at the front desk to another room. Jacqueline Stevens 386-446-5060
26 December 2014|
Answer
Response from beastlycold | Reviewed this property |
I don't know the answer, but appreciate the heads' up because we recently stayed here and had to switch rooms due to a toilet issue. I will be on the lookout for double-billing.
0
Votes
Room Tips
"Try not to wait until late to stop."
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"Expect a great Stay."
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"Inexpensive place to sleep along I-95"
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"stay away form the 1-95 side and don't use the A"C unit"
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