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Raleigh Marriott Crabtree Valley

Marriott HotelsUS$248*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Raleigh Marriott Crabtree Valley
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493 Reviews from our TripAdvisor Community

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There are newer reviews for Raleigh Marriott Crabtree Valley
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Showing 484: English reviews
Atlanta, Georgia
Reviewed 9 August 2016

I'm not sure where these other reviews usually stay but my experience was very different. This property was under renovation, no pool, fitness center, concierge lounge. Usually a property will let you know so you can make alternate arrangements if this is not acceptable. When you travel frequently, these are amenities you count on and are willing to pay for....

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Helpful?
Thank adventurerplus
ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review

Dear adventureplus, I'm very sorry that we disappointed you. We have tried to be has transparent as possible regarding our renovations by noting them via booking channels. I regret any miscommunication. We've already unveiled stylish and innovative new guest rooms, public space, meeting space, our Southern contemporary restaurant, bourbon bar and outdoor areas. The finishing touches on our renovation are...

Burlington, North Carolina
Reviewed 8 August 2016

I enjoyed my stay the hotel is excellent. Great location employees very friendly. The staff was so helpful. My room was beautiful very comfortable, the bed was love I slept like a baby. If you are in the Raleigh area I was stay here close to the mall.

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Helpful?
Thank ibittluv
ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review

Dear ibittluv, We’re pleased to hear our comfortable accommodations, friendly staff, and convenient location made for an enjoyable stay. Thank you for your attention to sharing your review and we look forward to seeing you again soon! Best, Dan Freeland General Manager

Baltimore, Maryland
Reviewed 7 August 2016 via mobile

This stay was a last minute decision to stop on way home to DC from Orlando. Room seemed rather small compared to most but was very clean and the decor was modern. Wonderful bathroom, especially the shower. Since this was a quick overnight, I did not use any of the facilities the hotel offered. It seemed that the pool was...

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Helpful?
Thank Graystoke1
ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review

Dear Graystoke1, Thanks for taking the time to share your experience. Along with providing us with areas of opportunity, your feedback serves as encouragement to our associates. It’s wonderful to know you enjoyed our wonderful bathroom. We appreciate your recommendation, but of course the highest form of praise would be your return. We hope to see you again. Sincerely, Dan...

Fayetteville, Arkansas
Reviewed 7 August 2016 via mobile

Just stayed at the Crabtree Marriott while I had a class for a couple days near by. I must say this hotel was very nice and one of the better hotels I have stayed at. The rooms actually look like the pictures on the site. Its room decor is outstanding with leather headboards and EVERYWHERE attached to everything are usb...

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Helpful?
Thank Jay B
ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review

Dear Jay B, Thank you for sharing your kind review with us and other travelers. I’m glad you enjoyed our modern rooms, location and friendly service. It’s encouraging to hear that our hard work is affecting the guest experience. I'm very sorry for your post departure experience and have reviewed your feedback with our team. Please visit us again upon...

Raleigh, North Carolina
Reviewed 31 July 2016 via mobile

People are very nice. Place is clean. But things like the gym and pool are not open. So missing s few of the amenities. Place is clean and bright and I am sure it will be good when it's done. Breakfast was very good. Good location , I would stay here again

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Helpful?
Thank Kent H
ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review

Dear Kent H, I'm glad that you enjoyed our service, accommodations and location, but I'm sorry we disappointed you with our amenities. These updates are needed to improve the quality of our hotel and offerings; I regret the frustration caused. Thank you for staying with us and we look forward to your return to experience our upgraded amenities. Sincerely, Dan...

Nyon, Switzerland
Reviewed 31 July 2016 via mobile

I stayed here based on previous stays and always enjoying the pool and gym. Both were closed due to remodeling. The new rooms rooms are okay but remind me of a Courtyard hotel. The restaurant choices across the street are excellent and the mall is great too. I will stay here again, but hope to see the pool and gym...

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Helpful?
Thank Brads P
ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review

Dear Brads P, Thank you for sharing your experience. Your feedback is welcomed and appreciated as we work towards updating all our public spaces. We look forward to your next visit where you can enjoy all our amenities. We appreciate your patronage. Sincerely, Dan Freeland General Manager

Salisbury, North Carolina
Reviewed 28 July 2016

The new beautification process is almost done and it is gorgeous! This hotel is my choice when planning meetings in the Raleigh area. The staff is great and they make my job as a corporate meeting planner for my company easy. Our meeting attendees had a great experience. I will be back again in a couple of weeks!

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Helpful?
Thank donnabarnes2016
ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review

Dear donnabarnes2016, Our staff makes sincere hospitality their priority; I’m glad you have enjoyed our accommodating staff and renovated hotel. It's great to hear that we have helped to make your process easier. Thank you for choosing us and we look forward to seeing you again. Sincerely, Dan Freeland General Manager

New York City, New York
Reviewed 27 July 2016 via mobile

This property has been completely renovated and the new look and feel is spectacular. It was already in one of the best locations in Raleigh for shopping and dining so the renovation makes this one of Raleigh's best hotels for business of leisure travel. Congrats to the entire staff. Cheers.

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Helpful?
Thank jjcajohn
ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review

Dear jjcajohn, Our associates understand and believe that our valued guests deserve an exceptional stay and we will continue to push daily to find new ways to WOW our guests. I will be sure to share your very nice comments with our team; I'm glad you like our new look. We appreciate you taking the time to write a review...

Reviewed 24 July 2016

We generally stay here when we are in Raleigh. They are almost through a large renovation program which is an improvement over an already exceptional look. There are still minor inconveniences for guests (like afternoon tests of the fire alarm during nap time) but this is to be expected during renovation and should not be a problem after they finish....

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Helpful?
Thank Clarence S
ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review

Dear Clarence S, It is fantastic to hear that your stay was enjoyable! I'm very sorry that the fire alarm interrupted you comfort. We thank you for your compliments regarding our recently updated hotel, but more importantly our staff. Our associates strive to provide exceptional guest experiences; I will be sure to share your kind feedback. I appreciate you taking...

Lansdale, Pennsylvania
Reviewed 23 July 2016 via mobile

Stayed at this Marriott lots of times but no more. The "new" rooms are so stuffed with furniture you have to rearrange it to walk around. Who puts a three person/four pillow in a small hotel room and takes out the desk? (I understand this is being remedied due to customer complaints). Lots of little annoyances - want to recharge...

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Helpful?
Thank V B
ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review

Dear V B, I'm very sorry that our renovated rooms were not to your liking. Additionally, I regret the level of service you received from our front desk. We appreciate your patronage and your loyalty to the Marriott family of hotels; I'm sorry we disappointed you this visit. Your feedback is appreciated and will be taken under consideration. Once again,...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
We're redefining the hotel stay here at the newly renovated Raleigh Marriott Crabtree Valley with fresh, innovative, warm and inviting design. Our contemporary hotel has been entirely reborn, including sleek new guest rooms, enticing public spaces, 20,000 square feet of meeting and event space, and a well-equipped fitness center. North Carolina cuisine and specialty cocktails can be had at the brand new BRAISE Contemporary Southern restaurant and bourbon bar. Guest rooms feature amenities such as smart TV's with Netflix and upgradeable Wi-Fi, along with subtle touches of North Carolina in the décor. Weddings shine in our ballrooms and our catering is nothing short of remarkable. Our unwavering commitment to exceptional service shines throughout each guest experience. Your stay will put you within easy reach of desirable shopping at Crabtree Valley Mall, downtown restaurants, PNC Arena and North Carolina State University. ... more   less 

Additional Information about Raleigh Marriott Crabtree Valley

Address: 4500 Marriott Drive, Raleigh, NC 27612-3365
Region: United States > North Carolina > Raleigh
Price Range: €123 - €280 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Raleigh Marriott Crabtree Valley 3.5*
Number of rooms: 375
Reservation Options:
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Also Known As:
Raleigh Marriott Crabtree Valley Hotel Raleigh
Marriott Raleigh
Hotel Style:
#20 Business Hotel in Raleigh
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Questions & Answers

Here's what travellers have asked, with answers from Raleigh Marriott Crabtree Valley staff and other travellers.
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Los Angeles, California
Charlotte, North Carolina, United States
Richmond, Virginia

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Questions? Get answers from Raleigh Marriott Crabtree Valley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request high floor”
travelinbroke, 26 May 2017 | Read review
“All rooms are renovated and lovely!”
EMuirAGM, 24 May 2017 | Read review
“L shaped hotel offers Western rooms facing highway and Crabtreee Mall, while other wing rooms face either woods or rear of hotel.”
Peripatetic58, 21 May 2017 | Read review
“Any room not looking at parking lot preferred.”
514nedl, 26 Apr 2017 | Read review
“My room was perfect. I suspect all are..”
richp414, 26 Apr 2017 | Read review
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Prices are for 1 room, 2 adults
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