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Raleigh Marriott Crabtree Valley

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Traveller (107)
Room & Suite (65)
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Overview
  • Excellent47%
  • Very good34%
  • Average11%
  • Poor4%
  • Terrible4%
Travellers talk about
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Outdoor pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
4 Jun5 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (560)
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All reviewsthe concierge loungeraleigh marriottcrabtree valleydirectly across the streethuge mallthe cheesecake factoryplatinum membermain lobbybusiness travelerunder constructionking roomhotel restaurantindoor poolfront desk staffnice stayenjoyed my stayvery nice hotel
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11 - 15 of 551 reviews
Reviewed 8 March 2018

We stayed for two nights. As mentioned on their website, the hotel has been newly renovated. However, the bathrooms have doors that slide across a rod above the doorframe, but do not close. I believe this is called "barn style." I asked the front desk...More

Thank ican2018
Response from TeamConcord, Manager at Raleigh Marriott Crabtree ValleyResponded 9 March 2018

Dear ican2018, we are so sorry our bathroom design did not meet your expectations. We appreciate your feedback and so sorry this was something that we unfortunately could not resolve for you. We hope the remainder of your visit was pleasant and glad you found...More

Reviewed 4 March 2018 via mobile

We stayed here for a work event and the rooms are clean and comfortable. The staff was super friendly and the location is convenient to all things Raleigh; plus it's right across from a huge mall. Would highly recommend and would definitely stay here again...More

1  Thank MelTrot
Reviewed 3 March 2018 via mobile

I stayed at the Marriott Crabtree Valley and totally loved it and you will too. The customer service is excellent! Be sure to stop in the Braise for breakfast and see Anne, she’s an excellent host and will ensure you are satisfied, between her and...More

1  Thank gjdarby
Response from TeamConcord, Manager at Raleigh Marriott Crabtree ValleyResponded 5 March 2018

Dear gjdarby, Thank you for choosing the Raleigh Marriott Crabtree Valley and for taking the time to write a review about your wonderful experience! It was a pleasure to read that Anne, Amberly, Jennifer, and Carmen provided excellent service and helped to make your stay...More

Reviewed 3 March 2018 via mobile

Stayed here for business in early March 2018. The hotel has free parking and is convenient to the Crabtree mall and several restaurants. The concierge is fairly reliable and consistent. Workout facilities are excellent. The rooms, however, are small compared to most Marriott flag properties....More

Thank agober
Response from TeamConcord, Manager at Raleigh Marriott Crabtree ValleyResponded 5 March 2018

Dear agober, Thank you for taking the time to complete a review! It's nice to read how pleased you were with the hotel, our location, and our service, but we're sorry you were less than thrilled with the size of your room. We have different...More

Reviewed 24 February 2018 via mobile

Updated lobby and room. Modern decor. Friendly staff. You can’t beat the location. Walking distance to the mall and restaurants. The size of the room is on the small side though. It even felt a little tight just for 2 people. I would have given...More

Thank Tenacity28
Response from TeamConcord, Manager at Raleigh Marriott Crabtree ValleyResponded 25 February 2018

Dear Tenacity28, Thank you for taking time to review your stay. We're glad that we were able to impress you overall with our services and location. However, we are sorry that your room was not as spacious as you were hoping for. If you are...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$144 - US$315 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Business Hotel in Raleigh
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$144 - US$315 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Business Hotel in Raleigh
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (107)
Room & Suite (65)
Dining (8)
Pool & Beach (3)
Business Centre & Event Rooms (17)
Questions & Answers
Ask a question
magwoom
19 February 2017|
Answer
Response from Debra S | Reviewed this property |
I really do not know, you can get that question answered by the hotel.
-1
Votes
IrvineJane
30 August 2016|
AnswerShow all 8 answers
Response from jainsc | Reviewed this property |
The mall is very close - right across the "street" (down the hill and over the 6 lane highway). Traffic alone would make the shuttle a much better option than walking. The staff is very accommodating!
2
Votes
J H
23 March 2016|
AnswerShow all 2 answers
Response from apbayhill | Reviewed this property |
They said by the end of April, when it's done the place will be great.
0
Votes
Room Tips
"The hotel is not in an area that affords grand views but my room was very comfortable."
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"Top floor rooms are always best."
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"Didn't seem to matter, although I'd skip the first floor and low floors near pool."
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"ask for a room close to the elevator...................otherwise a real walk"
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