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Candlewood Suites Raleigh - Crabtree

297 reviews
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Traveller (25)
Room & Suite (104)
Pool & Beach (2)
Overview
  • Excellent73%
  • Very good18%
  • Average4%
  • Poor3%
  • Terrible2%
Travellers talk about
“free laundry”(13 reviews)
“full kitchen”(18 reviews)
“one night”(25 reviews)
Free Wifi
Free Parking
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
Multilingual Staff
2.5 Star Hotel
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Reviews (297)Write a Review
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All reviewsfree laundryfull kitchenone nightfront deskextended stayhome away from homelonger staylaundry roomevery requestclean roomsconvenient locationgreat amenitiesstaying at this hotelrecommend this hotel to anyonelove this hotelenjoyed my staythe entire staff
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11 - 15 of 297 reviews
Reviewed 25 December 2016

My wife and I are missionaries in Ecuador South America. We come home every year to Itinerate and to money for the work we do with the children and there families in Ecuador. We are always looking for a hotel, or place to stay that...More

Thank Gatorpate
Response from Darren S, General Manager at Candlewood Suites Raleigh - CrabtreeResponded 24 February 2017

We appreciate you choosing our hotel after returning from South America after your wonderful missionary work helping families in Ecuador. Thank you for your recommendation to others traveling in the area. Best Regards, Darren S Area General Manager

Reviewed 22 December 2016

After years of staying at this hotel, it has lost our business. Our recent visits have been so bad that we will not be back. First, the staff has completely change and all of the great employees are gone. Service is lacked and one room...More

1  Thank WORLDISMINE1
Response from Darren S, General Manager at Candlewood Suites Raleigh - CrabtreeResponded 27 April 2017

I am very disheartened to hear that i may have lost the business of a valued guest and I certainly do not take your comments lightly. We have indeed had some changes in both management & level line team member's however; we also have many...More

Reviewed 6 December 2016

Work has me relocating to Atlanta. It's a 12+ hour drive from the NYC area. So we decided to cut the trip in two days, and spend the night in Raleigh, NC. I prefer to stay at Holiday Inn, Crowne Plaza, or an InterContinental. As...More

Thank Fuscoooo
Response from IHGService, Guest Relations Manager at Candlewood Suites Raleigh - CrabtreeResponded 21 December 2016

Dear Fuscoooo, Thank you for choosing us and for being our IHG Rewards Platinum member. I am delighted to read your comments, specially that you found our staff commendable and that the room layout is spacious. However, it is unfortunate that some aspects of your...More

Reviewed 9 November 2016 via mobile

Convenient location near shopping mall. Room with kitchen, but very small bed... quite a surprise considering all other hotels in US... you would not expect that when traveling to america. Quite old hotel and some refurbishment would be nice.More

Thank maluch_zuri
Response from IHGService, Guest Relations Manager at Candlewood Suites Raleigh - CrabtreeResponded 25 November 2016

Dear maluch_zuri, Thank you so much for staying with us and for taking the time to leave us your feedback. I am pleased to know that our location was convenient for your needs and apologize for the shortfalls you have encountered with regards to our...More

Reviewed 24 October 2016

The single bed suite is very SPACIOUS and perfect for our needs. We had traveled to Raleigh with our 55 lb golden doodle just a day prior to Hurricane Matthew in North Carolina. The front desk was REMARKABLY accommodating as we watched the movement of...More

Thank sgruzs57
Response from Darren S, General Manager at Candlewood Suites Raleigh - CrabtreeResponded 24 February 2017

Very happy to hear you and your pet enjoyed your stay at our Crabtree location! Thank you for taking time to place a review of your experience. Best Regards, Darren S Area General Manager

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Free Parking
Hotel Amenities
Business Centre with Internet Access
Free Parking
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Tennis Court
Details
Price range
US$84 - US$116 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Raleigh
#6 Romantic Hotel in Raleigh
#8 Family Hotel in Raleigh
#8 Best Value Hotel in Raleigh
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$84 - US$116 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Raleigh
#6 Romantic Hotel in Raleigh
#8 Family Hotel in Raleigh
#8 Best Value Hotel in Raleigh
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (25)
Room & Suite (104)
Pool & Beach (2)
Dining (1)
Amenities (25)
Business Centre & Event Rooms (3)
Questions & Answers
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Snoozan
16 November 2016|
Answer
Response from Terri S |
They charge $25 for all size dogs.
0
Votes
Alice099
3 September 2015|
AnswerShow all 7 answers
Response from Darren S | Property representative |
We are only 20-25 minutes from the RDU Airport.
0
Votes
AndyLager
10 May 2015|
AnswerShow all 2 answers
Response from luckycanucky67 | Reviewed this property |
The airport is about 10 mikes away. I never saw an airport shuttle when I was staying there so I doubt it. Not sure how much a cab would cost.
0
Votes
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12
Room Tips
"This is the type of hotel where individuals working g for a few days may stay."
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"Rooms at the end of the hallway provide quick and easy access to the stairs -- helpful with our dog."
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"Top floor. Higher numbers are further from the road."
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"Quick access from the airport."
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