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Holiday Inn Express Hotel & Suites at NC State SW

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#23 of 82 Hotels in Raleigh
Certificate of Excellence
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Holiday Inn Express Hotel & Suites at NC State SW
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192 Reviews from our TripAdvisor Community

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Showing 187: English reviews
Ballard, West Virginia
Reviewed 3 days ago NEW

My wife and I stayed there Jan. 3, at $146 a night. Got my credit card bill and was shocked to find a $200.00 smoking fee added. We would never smoke in a non-smoking room! Called the hotel, they said maid smelled smoke, would not reimburse fee. Outrageous. Extortion! This will be reported to BOB. I will never stay at...

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Helpful?
Thank g0hndd
RDUGS, General Manager at Holiday Inn Express Hotel & Suites at NC State SW, responded to this review

Thank you for providing feedback of your experience from you stay. While we do understand your frustration with the smoking fee, please allow me to further explain the charge. During the guest check in, we provide a registration card that explains: "We are a 100% non smoking property. Failure to comply will result to a $200 charge on the card...

Reviewed 2 weeks ago via mobile

Very quiet hotel with adequate parking and an indoor pool. My family and I enjoyed our stay and wouldn't mind staying there again. Not far from sight and sound or the Amish attractions. The gentlemen at the front desk working the overnight shift were filled with recommendations for our trip, we tried their breakfast buffet suggestion and really enjoyed the...

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Helpful?
Thank VPDavis
RDUGS, General Manager at Holiday Inn Express Hotel & Suites at NC State SW, responded to this review

Thank you for such kind words! We hope to have the opportunity to accommodate you and your family in the near future. All the best, Milton Hamilton General Manager

Bath, North Carolina, United States
Reviewed 16 December 2016

My family stayed here for NCSU Graduation. Everything was clean and in proper working order. Staff was friendly. Location is very convenient to campus, Cary and Garner. I would stay here again. Price was reasonable as well.

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Thank Josh L
RDUGS, General Manager at Holiday Inn Express Hotel & Suites at NC State SW, responded to this review

So glad we had the opportunity to accommodate you during such a joyous occasion. We look forward to future opportunities. Go Pack! Happy Holidays, Milton Hamilton GM

Independence, Iowa
Reviewed 20 November 2016

Outstanding front desk staff, beautiful facility, and very convenient. Special thanks to Jen at the front desk for making our 5 day stay amazing! Room was clean, had everything we needed. We also appreciated the door tag letting housekeeping know we didn't need service. They think of everything at this Holiday Inn Express.

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Helpful?
Thank terry g
RDUGS, General Manager at Holiday Inn Express Hotel & Suites at NC State SW, responded to this review

Thank you so much! Thanks for acknowledging Jenn. She's a great person, and we're glad she's on our team. We look forward to your next Raleigh trip. In hospitality, Milton Hamilton General Manager

Peristeri
Reviewed 7 November 2016

This is the kind of hotel to stay when on a road trip. friendly and professional stuff, extra clean comfortable and quiet rooms, toiletries that include make up remover and earbuds, fast internet and a full hot breakfast with enough healthy choices (fruit, greek yogurt, skim milk, boiled eggs). We loved it!

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Thank ThomaLam
RDUGS, General Manager at Holiday Inn Express Hotel & Suites at NC State SW, responded to this review

This is truly what we aim for! We're enthused you enjoy our property and will gladly do it again. Best wishes, Milton Hamilton General Manager

Raleigh, North Carolina, United States
Reviewed 23 October 2016

I really appreciated the staff and had a good experience here. I live nearby and our electricity went out due to a big storm and was scheduled to be out for a week. They allowed me some flexibility as a result and were very hospitable all around. When our electricity came back early, they allowed us to leave without a...

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Thank Melody M
RDUGS, General Manager at Holiday Inn Express Hotel & Suites at NC State SW, responded to this review

We are glad we could be accommodating to our neighbors during such a time! We hope you'll have the opportunity to stay with us again under better circumstances. All the best, Milton Hamilton General Manager

Forest City, North Carolina
Reviewed 17 October 2016

Stayed 2 nights on Business. Called the Hotel for directions and the Hotel Clerk ( BILL ) stayed on the phone with me until I arrived at the Hotel. Needed something From housekeeping. Taken care of without a hitch

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Thank fatboymatheny
RDUGS, General Manager at Holiday Inn Express Hotel & Suites at NC State SW, responded to this review

Thank for your kind words, and for recognizing Bill! He is definitely one of the best, and sets the bar for us. I'll be sure to share this review with him and our entire staff. Hope to see you back real soon. In hospitality, Milton Hamilton

Bolingbrook, Illinois
Reviewed 12 October 2016 via mobile

All the staff at this hotel are very accommodating. The only issue with the hotel is the remoteness of its location and the ability for Uber to find the hotel. The breakfast is acceptable in the cinnamon rolls are delicious.

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Thank gwmeyer31
RDUGS, General Manager at Holiday Inn Express Hotel & Suites at NC State SW, responded to this review

Many thanks, and we will look forward to your return visit. Best wishes, Milton Hamilton General Manager

Nags Head, NC
Reviewed 3 October 2016

The front desk was welcoming upon our arrival. They maintained that friendliness for our entire stay even though we approached them with several personal problems. The room we received was quiet and spacious and the bed was comfortable. The bathroom was not spotless when we arrived but the next clean staff did a marvelous job of picking up what had...

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Thank Elaine983
RDUGS, General Manager at Holiday Inn Express Hotel & Suites at NC State SW, responded to this review

We appreciate your business and this awesome review! We look forward to your return visit. In hospitality, Milton Hamilton

West Chester, Ohio
Reviewed 12 September 2016 via mobile

Extended stay for my son's wedding. Accommodations were exceptional, staff was great. Rooms were clean. Breakfast was always perfect. Cannot say anymore outsource things!Would definitely stay again and again,!

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Helpful?
Thank Kathy T
RDUGS, General Manager at Holiday Inn Express Hotel & Suites at NC State SW, responded to this review

Glad to have you at our property for such a glorious occasion. Hope you'll return sooner than later. Best wishes, Milton Hamilton General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Our hotel's property boasts an enjoyable country setting while being convenient to all the big city attractions and businesses. The Holiday Inn Express® Raleigh Southwest - NC State hotel is also proud to offer a 100% smoke-free facility and a location just off I-40 at exit 295. With quick access to such businesses as Siemens Training & Development Center, SAS and Cisco in the Raleigh area, our hotel offers corporate guests a quick commute to clients. We also make catching up with out-of-office work a breeze with complimentary high-speed, wireless Internet access, available throughout the hotel, and a Business Center that allows you to print, copy and fax. One of the best things about staying with us is that we're just a few miles from NC State. The hotel's accommodations provide a perfect location for Wolfpack fans and for those attending a concert or athletic event at the RBC Center or the Time Warner Cable Pavilion. Other area attractions include Lake Johnson Park and the North Carolina Museum of Art. Additional hotel amenities, like our indoor, heated swimming pool, whirlpool and Fitness Center, make your stay more enjoyable. Be sure to fill up on sausage, bacon, eggs and our signature cinnamon rolls at the complimentary Express Start Breakfast while you watch one of the 52-inch cable TVs in the Great Room. We look forward to making our hotel your new home in Raleigh! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites at NC State SW

Address: 3741 Thistledown Drive, Raleigh, NC 27606
Region: United States > North Carolina > Raleigh
Price Range: €106 - €162 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites at NC State SW 2.5*
Number of rooms: 108
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Also Known As:
Holiday Inn Express Hotel And Suites At Nc State Sw
Hotel Style:
#11 Business Hotel in Raleigh
#17 Romantic Hotel in Raleigh
#19 Family Hotel in Raleigh
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites at NC State SW staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites at NC State SW staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“One side looks out on a highway some might not like that.”
 of 5 bubbles Q7461TKmaryh, 17 May 2016 | Read review
“No scenic views from this hotel but was mostly just there to sleep...go with top floor, end of the hallway.”
 of 5 bubbles 989kj, 25 Apr 2016 | Read review
“Don't get a room near the elevator.”
 of 5 bubbles 468elinae, 19 Dec 2015 | Read review
“I was on the third floor and I didn't hear anything all night!”
 of 5 bubbles 267LindaT267, 12 Nov 2015 | Read review
“I was in Room 226 which had two queen beds. Exceptionally clean and nice view outside.”
 of 5 bubbles BeckyL431, 9 Nov 2015 | Read review
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