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Homewood Suites by Hilton Raleigh Crabtree Valley

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#13 of 84 Hotels in Raleigh
Certificate of Excellence
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Homewood Suites by Hilton Raleigh Crabtree Valley
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589 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites by Hilton Raleigh Crabtree Valley
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Showing 580: English reviews
Cumberland, Maryland
Reviewed 3 July 2016

Nice room and accommodations priced on a par with most other properties in the Crabtree Raleigh area. Room was spacious, well appointed and clean. Housekeeping failed to replace shampoo and towels on 2 occasions. Breakfast was average at best, and quite honestly, what you would expect for a free inclusive. Walls are also not as well insulated and soundproof as...

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Thank G7994HUrobertl
Greensboro
Reviewed 3 July 2016

Favorite hotel to stay at I like the balconie and the locations right next to the mall is great. You will enjoy this hotel if you come here because it's close to everything in the area and lots of nice restaurants close by.

Review collected in partnership with Homewood Suites by Hilton
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Thank 871isaacp
ATLANTA, United States
Reviewed 29 June 2016

This property offer the best of everything...great location within walking distant to Crabtree Valley Mall; great staff (every one so professional and very helpful); great breakfast; great pool and very family friendly.....

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Thank Lucretia W
Winston Salem, North Carolina
Reviewed 29 June 2016

Entire hotel staff was excellent!! Great location...it was directly across the street from the mall. The entire staff made you feel like family. Pool was very clean and breakfast was really good. Just an overall excellent stay.

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Thank G4214COmariaw
Reviewed 27 June 2016

This hotel is conveniently located and provides easy access to major highways and a large selection of nearby restaurants. The hotel has a very nice outdoor eating and pool area. The staff was very friendly and accommodating. The sales manger, Kelsey was very friendly and personable. She worked with me very well to meet a business need. She's a plus...

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Thank randyb872
Sun City Center
Reviewed 26 June 2016

We always enjoy staying in Homewood Suites. The kitchen with a full sized refrigerator, evening snacks during the week and breakfast all week makes it extra comfortable. The staff work very hard to accommodate guests and make us feel at home. Thank you.

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Thank Dee S
Arlington, United States
Reviewed 23 June 2016

Me and two friends stayed at this hotel. We had one room and the couch wouldn't pull out. We almost broke our backs trying to pull it out. It was past 2am. We just wanted to go to bed. Nothing worked correctly in the room. No one was capable of providing good customer service. We felt like dogs. But they...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Brigitte J
Robert A, General Manager at Homewood Suites by Hilton Raleigh Crabtree Valley, responded to this review

Hello from Homewood Suites Raleigh and thank you for your review. We apologize that the sofa bed sleeper couch was difficult to use. We know that is very inconvenient at any time of day and we have used your notes to review this furniture at our property. We are also scheduled for a furniture refresh later this year where we...

Burlington, North Carolina
Reviewed 23 June 2016

This property is in need of an update.The furniture, kitchen and bedding is worn. The carpets show age. But my room was clean (after I asked for and received a new room due to cigarette smoke smell). The price was good and the location excellent. I had just stayed in a new Homewood Suites in VA earlier in the week,...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Rebecca M
Robert A, General Manager at Homewood Suites by Hilton Raleigh Crabtree Valley, responded to this review

Hello from Homewood Suites Raleigh Crabtree and thank you for the review of our hotel. We are very glad that you enjoyed our staff, breakfast, and the convenience of our location. The Crabtree area is excellent for having easy access to all parts of Raleigh for sure. We are scheduled for a large renovation later this year that will address...

Dover, DE
Reviewed 15 June 2016

This is a wonderful property, well situated, aesthetic, spacious rooms, etc. I stayed there for 4 nights and very much enjoyed the space and how my room was laid out. The staff were very pleasant and accommodating. The breakfast was ample, varied and quite tasty. I had 2 issues that took this from 5 stars to 4. The first morning...

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Helpful?
Thank PeterODover
Robert A, General Manager at Homewood Suites by Hilton Raleigh Crabtree Valley, responded to this review

Thank you very much for writing this review about our hotel. We appreciate all guest feedback. This allows us to continue our actions that guests enjoy and make improvements from any observations that could assist future guests. We are very glad that you had a good stay. We apologize that you had a few minor issues but are also glad...

Clermont, United States
Reviewed 14 June 2016

Very friendly staff and very clean hotel. Complimentary breakfast every morning, and dinner social Monday-Thursday plus complimentary internet access makes it an amazing price just a 10-15 min drive to downtown Raleigh and Convention Center. The kitchen in the suite also makes it an option to cook dinner in the room and feel like home.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Kaitlin D

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Delight in our Crabtree Valley Raleigh hotel, comfortably situated within walking distance of Crabtree Valley Mall, minutes from downtown and right off I-40. The phenomenal Homewood Suites by Hilton® Raleigh-Crabtree Valley hotel is an incomparable Raleigh extended stay or vacation option. Conveniently located in the heart of the city, business travelers enjoy easy access to local businesses, corporations and institutions of higher learning. This all-suite property provides quality accommodations, perfect for anyone traveling to Raleigh for business or pleasure.Our spacious studio, one- and/or two-bedroom suites feature separate living and sleeping areas. Each has a fully-equipped kitchen with full-size refrigerator, microwave, 2-burner stove and dishwasher. You’ll find enough space for work, study or entertaining - plus all the comforts of home including two 32" LCD/HDTVs, complimentary high-speed Internet access, and two phones with voice mail. Enjoy a complimentary Suite Start® hot breakfast seven days a week and a Welcome Home Reception® featuring a complimentary light meal and beverages Monday through Thursday evenings (local laws apply). ... more   less 

Additional Information about Homewood Suites by Hilton Raleigh Crabtree Valley

Address: 5400 Homewood Banks Dr, Raleigh, NC 27612-8071
Region: United States > North Carolina > Raleigh
Price Range: €105 - €209 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Raleigh Crabtree Valley 3*
Number of rooms: 137
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Raleigh Crabtree Valley Hotel Raleigh
Homewood Suites Crabtree Valley
Homewood Suites Raleigh
Homewood Raleigh
Raleigh Homewood Suites
Hotel Style:
#12 Romantic Hotel in Raleigh
#13 Business Hotel in Raleigh
#20 Family Hotel in Raleigh
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Raleigh Crabtree Valley staff and other travellers.
3 questions
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Acworth, GA
Florida, U.S.

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Questions? Get answers from Homewood Suites by Hilton Raleigh Crabtree Valley staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you travel during the warmer months, there is a beautiful patio on the back behind the breakfast area.”
ardent2, 14 Mar 2017 | Read review
“Very close to many restaurants and shopping areas”
JeremyN86, 6 Feb 2017 | Read review
“Ask for a room facing the woods -- we wish we had known about that possibility.”
Grauntie, 29 Jan 2017 | Read review
“2nd floor was plenty quiet. No road noise.”
TiffanyA403, 28 Nov 2016 | Read review
“high floors”
632kyleb, 17 Nov 2016 | Read review
5 of 5