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Homewood Suites by Hilton Raleigh Crabtree Valley

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#13 of 84 Hotels in Raleigh
Certificate of Excellence
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Homewood Suites by Hilton Raleigh Crabtree Valley
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590 Reviews from our TripAdvisor Community

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Showing 581: English reviews
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Washington DC, District of Columbia
Reviewed 2 days ago NEW

The hotel is in a great location with spacious clean rooms. It definitely needs updating but clean overall. I'm surprised Hilton has taken this long to update. The hotel is near the mall and other restaurants in the area.

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Helpful?
Thank Angie A
Fredonia, NY
HOTEL’S FAVOURITE REVIEW
Reviewed 29 January 2017

We were escaping the north for four days last week, and found the staff and accommodations to be excellent. I always wonder about a single-comment review, such as that sent by the "Run, don't walk" reviewer. Our experience could not have been more different. The staff were very pleasant, and remembered us after the first day. The room was comfortable,...

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Helpful?
1Thank Grauntie
About Hotel's Favourite Review
Management response:

Greetings from Homewood Suites Raleigh and thank you for your review. We appreciate all guest feedback. It allows us to improve for future guests and also to continue our actions and amenities that our guests enjoy. I'm very excited that you enjoyed our customer service, and took advantage of the evening reception at our hotel. We appreciate you choosing us...

Lexington, South Carolina
Reviewed 5 days ago NEW

Nice hotel, although in need of some TLC and updates. Large rooms and great location within walking distance to Crabtree Mall. Breakfast was very good. The nightly reception also looked very good. Appears they are updating, which is needed as the hotel is showing some age. Bed was very comfy. Price was great for this hotel.

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Helpful?
Thank jcmallard1
Boone, North Carolina
Reviewed 1 week ago

Nice having 2 separate rooms and 2 tvs! Some elements in the room need updating. Couch was very uncomfortable. Location of hotel is nice. Quiet and away from road noise. Very pleasant and accommodating staff.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank dcnc2017
Arnold, Maryland
Reviewed 1 week ago

Great Hotel - The rooms were very clean, spacious and comfortable. Everything you need to cook meals. The everyday full breakfast was very tasty and the service throughout was outstanding. Lots of smiles, hello's and how can I help you. It's like a mini resort with activities.

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Helpful?
Thank amcrank9
atlanta, United States
Reviewed 2 weeks ago

Great hotel, convenient to shopping restaurants walking distance !!!!! I stay at this location every time I come to Raleigh which is quite frequently because my son plays for NC State football team. The staff is super friendly and engaging, always attentive and it turns into great memories and fun times for the family. Love the location to high end...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Charles F
Raleigh, North Carolina
Reviewed 3 weeks ago

Nasty bedding, poorly staffed, spent an hour and half just trying to get clean blanket. Offered another room, but upon inspection, it was just as bad. Looked as if someone wiped their butt on corner of bed!!

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank G127PEteresah
Fayetteville, North Carolina
Reviewed 3 weeks ago

The entire trip was awesome. Comfortable clean rooms. Lots of space to stretch out and relax. I was with a party of 8....6 of which were teenage girls and all of us were very impressed with the stay. It couldn't have gone any better.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank staceysJ7842IU
Robert A, Manager at Homewood Suites by Hilton Raleigh Crabtree Valley, responded to this review

Hello from Homewood Suites Raleigh and thank you for your review. We appreciate all guest feedback. It allows us to improve for future guests and also to continue our actions and amenities that our guests enjoy. It's always a pleasure to hear that our suites were accommodating during your stay, and that your party was thrilled to stay at our...

Concord, NC
Reviewed 3 weeks ago

First room smelt like fish. Second room had hair in the freezer and bathtub. The repairs that were done to the hotel altogether looked like a non-professional did them. I watched the breakfast crew wipe down the tables and emptied the trash then put fresh food over the old food with the same gloves on. Just truly not a good...

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Helpful?
Thank dcriscoe
Doylestown, United States
Reviewed 4 weeks ago

Great location and value. Hotel was clean, rooms comfortable. Definitely will stay here again Good breakfast Stay very helpful and friendly Had other choices of places to stay but was glad we choose Homewood Suites

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank S3988OVtoms
Robert A, Manager at Homewood Suites by Hilton Raleigh Crabtree Valley, responded to this review

Hello from Homewood Suites Raleigh and thank you for your review. We appreciate all guest feedback. It allows us to improve for future guests and also to continue our actions and amenities that our guests enjoy. It's always a pleasure to hear that our hotel was in a good location for you, and that your stay was enjoyable. We appreciate...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Delight in our Crabtree Valley Raleigh hotel, comfortably situated within walking distance of Crabtree Valley Mall, minutes from downtown and right off I-40. The phenomenal Homewood Suites by Hilton® Raleigh-Crabtree Valley hotel is an incomparable Raleigh extended stay or vacation option. Conveniently located in the heart of the city, business travelers enjoy easy access to local businesses, corporations and institutions of higher learning. This all-suite property provides quality accommodations, perfect for anyone traveling to Raleigh for business or pleasure.Our spacious studio, one- and/or two-bedroom suites feature separate living and sleeping areas. Each has a fully-equipped kitchen with full-size refrigerator, microwave, 2-burner stove and dishwasher. You’ll find enough space for work, study or entertaining - plus all the comforts of home including two 32" LCD/HDTVs, complimentary high-speed Internet access, and two phones with voice mail. Enjoy a complimentary Suite Start® hot breakfast seven days a week and a Welcome Home Reception® featuring a complimentary light meal and beverages Monday through Thursday evenings (local laws apply). ... more   less 

Additional Information about Homewood Suites by Hilton Raleigh Crabtree Valley

Address: 5400 Homewood Banks Dr, Raleigh, NC 27612-8071
Region: United States > North Carolina > Raleigh
Price Range: €103 - €209 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Raleigh Crabtree Valley 3*
Number of rooms: 137
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Raleigh Crabtree Valley Hotel Raleigh
Homewood Suites Crabtree Valley
Homewood Suites Raleigh
Homewood Raleigh
Raleigh Homewood Suites
Hotel Style:
#12 Romantic Hotel in Raleigh
#13 Business Hotel in Raleigh
#20 Family Hotel in Raleigh
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Raleigh Crabtree Valley staff and other travellers.
3 questions
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Acworth, GA
Florida, U.S.

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Questions? Get answers from Homewood Suites by Hilton Raleigh Crabtree Valley staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you travel during the warmer months, there is a beautiful patio on the back behind the breakfast area.”
ardent2, 14 Mar 2017 | Read review
“Very close to many restaurants and shopping areas”
JeremyN86, 6 Feb 2017 | Read review
“Ask for a room facing the woods -- we wish we had known about that possibility.”
Grauntie, 29 Jan 2017 | Read review
“2nd floor was plenty quiet. No road noise.”
TiffanyA403, 28 Nov 2016 | Read review
“high floors”
632kyleb, 17 Nov 2016 | Read review
5 of 5