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Nice hotel with very friendly and helpful staff. I like the sports themed bar with an excellent and expanded bar food menu. It was close to the convention center and the outdoor music venue just beyond the center. There were a great number of eateries...More
1 Thank Chuck L
Response from TeamConcord, General Manager at Renaissance Raleigh North Hills HotelResponded 21 July 2017
Dear Chuck L,
It was wonderful to read your review and find out how much you enjoyed your stay with us. We are happy that our location was perfect for your plans and helped make your trip to the area a total success. We truly...More
While there is a restaurant on-site, this hotel is located in a shopping mecca---boutiques, chain stores, movie theatre, and tons of restaurants. This hotel is in a great location and has easy access to I-440. May-Sept you can enjoy live music and a Farmer's Market...More
We recently stayed at the Renaissance. The staff, especially the front desk, were incredibly nice and very helpful, I can't remember all their names, but I can remember Justin and Darcie...however they were all wonderful.
My biggest complaint was not having a small refrigerator in...More
Response from TeamConcord, General Manager at Renaissance Raleigh North Hills HotelResponded 15 July 2017
Thank you for your great review. We are thrilled to hear your wonderful comments about our staff. We are also pleased that you liked our great location and that you were easily able to find shops and restaurants. We are sorry that you...More
I had booked 2 rooms for 4 adults and 1 child. I asked in advance for rooms close to each other but that was not possible they said. The front desk kindly promised a bottle of wine for our birthday. It took 3 phone calls...More
We had to wash our glasses in the bathroom sink because housekeeping did not provide clean ones. I travel extensively; that was a first for me.
Filled out a survey and heard back from mgmt. He refuted my feedback on the pool saying it was...More
1 Thank Wauwatosaman
Response from TeamConcord, General Manager at Renaissance Raleigh North Hills HotelResponded 26 June 2017
Thank you for staying with us and for sharing your feedback. Please accept our apologies for being inattentive to your needs and for the unsatisfactory service you received during your stay. These issues will be addressed with our team to prevent them from...More
Response from Akingskid | Reviewed this property |
Not to my knowledge, however there is a wonderful place in the mall where you can get those services. I'm not sure of the name but it's within walking distance of the hotel. You can always call the hotel and ask for further... More
Not to my knowledge, however there is a wonderful place in the mall where you can get those services. I'm not sure of the name but it's within walking distance of the hotel. You can always call the hotel and ask for further details. Hope that helps. Enjoy your stay!