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Had a great time staying at the hotel and enjoyed the free access to the commercial gym right next door. Couldn't give top rating only because it is so noisy in the rooms on the back side of the hotel facing the busy freeway. Wasn't...More
Response from TeamConcord, Manager at Renaissance Raleigh North Hills HotelResponded 31 January 2018
Thank you North_Shore_Surfing, for the kind review and for choosing to stay with us. We are happy overall you enjoyed our facilities, but apologize for the noisy nights rest. While we are disappointed you did not have the initial experience we had hoped, it's great...More
I booked a weekend getaway, for my husband and I. I selected the couples romance package at check out, as well.
When we arrived, the check in desk was extremely quick and very kind. We got up to our room pretty quickly, and had fresh...More
Response from TeamConcord, Manager at Renaissance Raleigh North Hills HotelResponded 23 January 2018
We appreciate the wonderful review! Thank you for taking time to share your experience. Our entire team is invested in providing you with a memorable stay and your positive comments motivate us to keep up the hard work. We are so happy you...More
Stayed during a business trip and was surprised by how nice of a place this was. Located within an outdoor mall. There were plenty of shops restaurants and specialty store along with a cinema. Plenty to walk and do if you haven’t rented a car...More
The Renaissance was a lovely new hotel and they were anxious to please and to get some repeat custom. The only problem was that it was quite noisy as the hotel was in a mall, but the noise didn’t last.
One first for all of...More
1 Thank Val_Mansfield
Response from TeamConcord, Manager at Renaissance Raleigh North Hills HotelResponded 24 November 2017
Dear Val_Mansfield, thank you for sharing your experience and for choosing to stay with us. We are sorry your visit did not meet all your expectations. Your observations regarding our bathroom setup is appreciated and we realize the lack of towel bars can be an...More
This is a nice hotel in a fun little location in North Hills. Clean rooms, nice shower, comfortable beds. Good sushi and French restaurant just a few feet away. I really like that it is adjacent to a great gym which hotel guests have access...More
Thank Heather B
Response from TeamConcord, General Manager at Renaissance Raleigh North Hills HotelResponded 20 November 2017
Dear Heather B.,
Thank you for taking time to evaluate your stay. We are delighted to have you return as our guest, and we are so happy you had a great stay! However, please accept our apologies for the unpleasant encounter you had at the...More
I am not certain, but I doubt it. The La Quinta near Crabtree Mall is pet friendly and a good place to stay as well...just not quite as “fancy.” It is also very close to the Raleigh beltline and a quick trip to North Hills.