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DoubleTree by Hilton Hotel Raleigh - Brownstone - University

Doubletree.comUS$153*
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#15 of 85 Hotels in Raleigh
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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DoubleTree by Hilton Hotel Raleigh - Brownstone - University
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1,136 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Raleigh - Brownstone - University
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Showing 1,127: English reviews
Oklahoma City, Oklahoma
Reviewed 21 February 2017

Anne Marie and Haddy were AMAZING!! They were extremely accommodating, friendly, and professional. They are truly valuable assets to your team. I would come back just to see these two again. Thank you ladies!!

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Helpful?
Thank adamwestenfeld
00gc, Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

We appreciate your kind review acknowledging the excellent service you received from Anne and Haddy, and I will be sure to share your compliments with them personally. Your feedback is valuable in letting us know how we are performing, so thank you for taking time to share your experience. We look forward to welcoming you back to DoubleTree by Hilton...

Cincinnati, Ohio
Reviewed 21 February 2017

As a Diamond with Hilton, please read my feedback carefully! DO NOT STAY HERE. This is feels more like a Clarion or Best Western. And that would be ok if it wasn't a Double Tree hotel. Extremely rude front desk staff (except for Haddy in the evenings), if there's a problem, it's your fault and don't expect an apology. Parking...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank W7975IAwilliams
Bill W, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

I would first like to state I am extremely sorry that you have had to endure such a subpar experience at our hotel. As a Hilton Diamond member you certainly deserve better. W7975IAwilliams in regards to the billing issues surrounding your reservation it needs to be noted that the reservation was an Advance Purchase Reservation. That being said the funds...

San Diego, California
Reviewed 21 February 2017

Don't book this hotel if you want heat in February. They only have A/C. When you room is 68 degrees and your freezing you can't get heat! Not sure how to investigate a hotel so you know whether they only have A/C turned on this time of year.

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Helpful?
Thank Sheri S
Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again and experience...

North Carolina
Reviewed 20 February 2017

My husband and I stayed here during Christmas Eve to visit my Father and some other family members during the Holidays. Our room was very comfortable, quiet, and clean. The only issue was that it was exceptionally warm here In NC during the holidays and their AC wasn't working. The service desk brought us a fan to our room immediately...

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Helpful?
Thank mphenriquez1
00gc, Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Thank you for choosing to stay at DoubleTree by Hilton Raleigh-Brownstone-University during Christmas. We are happy to note you and your family were comfortable here and were pleased with your room. However, we apologize for the temporary inconvenience due to the air-conditioning unit, but we are glad it did not overshadow your experience. We value your business and look forward...

Williamsburg, Virginia
Reviewed 10 February 2017

As always the staff for our event did a great job! Grace, Cliff, Zulema, and Gwen took great care of us and our guests. Even when we had them taking tables down and bringing in something else, they were all smiles and very helpful. Out guests were all complimentary of the food served. Would certainly recommend this facility for events...

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Helpful?
Thank Jean W
00gc, Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Thank you for the wonderful feedback about your experience at DoubleTree by Hilton Raleigh-Brownstone-University. It is important to us that all of our guests to have a great experience, so I am delighted that my team members took such good care of you and your guests, and played a part in making your event a total success. I will share...

The Woodlands, Texas
Reviewed 8 February 2017 via mobile

The room was clean and nice. It is what you expect from a DoubleTree. The front desk was extremely friendly and helpful. There is a good bar/restaurant across the street and it in a nice area for walking or running.

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Helpful?
Thank FrqntBusTrav
00gC, Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Thank you for your review of DoubleTree by Hilton Raleigh-Brownstone-University. It’s great to know you were happy with your well-appointed room, the excellent service, and that our location was perfect for your needs. I will share your compliments with my Front Desk staff. We hope you will visit with us again the next time your travels bring you to Raleigh....

Reviewed 6 February 2017 via mobile

Warm and accommodating staff, particularly Anne-Marie at front desk, helped us with all our requests. She made everything go smoothly. We booked last minute, fleeing water crisis in chapel hill, Anne Marie helped us out repeatedly and made our stay go well. Highly recommend!

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Helpful?
Thank David G
00gC, Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Thank you for the wonderful review, and most especially the kind comments about our staff. It is important to us that all of our guests to have a great experience, so I am delighted that my team members took such good care of you and played a part in making your stay a memorable one. Your comments will allow me...

Jacksonville, North Carolina
Reviewed 4 February 2017 via mobile

We have stayed at this hotel several times when attending concerts at City Limits Saloon since it is walking distance. The hotel is clean and quiet, the lobby bar staff is always great. I have never had any complaints.

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Helpful?
Thank LiveLoveRun
00gC, Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Thank you for returning to DoubleTree by Hilton Raleigh-Brownstone-University. We appreciate you confirming that we provided you with another outstanding stay. It is great knowing that our location is ideal for your visits to the City Limits Saloon and thank you for your nice comments about our comfortable hotel and cordial staff. We truly value your loyalty and look forward...

Raleigh, United States
Reviewed 3 February 2017

Excellent hotel with nearby amenities. The staff are very friendly and the hotel is clean. While the coffee is complimentary and located in the breakfast area, if you sit down and have coffee, they charge you. I did think this was a little odd. Also, while the breakfast was tasty, if you have time I recommend going to "The Flying...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank V3257DJarthurl
00gC, Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Thank you for choosing DoubleTree by Hilton Raleigh-Brownstone-University for your stay. We are happy that you liked our friendly associates, convenient location and your well-appointed room as well. However, we are sorry if any inconvenience was caused while you were here. Thanks again for being our guest, we look forward to seeing you here again! General Manager

Sunset Beach, North Carolina
Reviewed 30 January 2017

No frig, no microwave- sad for a Hilton. Nice location, bar staff was exceptional. Restaurant only open for breakfast, limited menu for lunch and dinner at bar. Many food choices near by, many within walking distance. Meeting was in board room down stairs, hot, no air circulation, again sad for Hilton.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank nancybA2403JH
00gC, Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Thank you for taking the time to submit a review. We are happy that you liked our convenient location close to the restaurants and our courteous associates. However, we are sorry for not meeting your expectations with our meeting facilities and with the in-room amenities. We appreciate your comments as they will only help make us better. Thank you once...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to the newly remodeled Doubletree by Hilton Raleigh - Brownstone University. Whether you are visiting for business at North Carolina State University (2 blocks), the Research Triangle Park(8 miles), the new Raleigh Convention Center and Downtown Business District(1.5 miles), or you're here for a leisurely stay to attend an event at the RBC Center, Time Warner Pavilion at Walnut Creek, Progress Energy Center for the Performing Arts, State Fairgrounds, or a visit to one of our three museums in downtown Raleigh (Art, Science, History), we can offer you the best balance of location, convenience, and value. With features like a new, modern spacious lobby, brand new guestrooms for 2012, a new restaurant and bar and all new fitness center by Precor along with an expanded business center,we have everything you need to insure a pleasant and productive stay. Best of all, you can walk to more than 20 different restaurants and nearly 100 shops at Cameron Village(a historic, upscale, outdoor walking mall), ride the train, paddleboats or play on the playground at the all new Pullen Park or take advantage of all the businesses and restaurants on Hillsborough Street across from NC State University's campus-each of these is less than .5 miles from the hotel. Come see why Raleigh was again listed as 'One of the best cities to live and work in' by Forbes Magazine in 2012 and why the all new Doubletree by Hilton Raleigh Brownstone University is the best place to stay to be in the center of it all; and please don't forget that parking and internet are always free! ... more   less 

Additional Information about DoubleTree by Hilton Hotel Raleigh - Brownstone - University

Address: 1707 Hillsborough St, Raleigh, NC 27605
Region: United States > North Carolina > Raleigh
Price Range: €108 - €251 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Raleigh - Brownstone - University 3.5*
Number of rooms: 190
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Orbitz, Hotwire, Travelocity, Booking.com, Hotels.com, Cancelon, Priceline, TripOnline SA, getaroom.com, HotelsClick, HotelQuickly and HRS so you can book your DoubleTree by Hilton Hotel Raleigh - Brownstone - University reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Raleigh Brownstone - University Hotel Raleigh
Holiday Inn Brownstone
Holiday Inn Raleigh
Raleigh Holiday Inn
Hotel Style:
#14 Romantic Hotel in Raleigh
#17 Family Hotel in Raleigh
#22 Business Hotel in Raleigh
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Raleigh - Brownstone - University staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Raleigh - Brownstone - University staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A higher floor would probably help with the parking lot noise at least.”
DivemistressofthDark, 13 May 2017 | Read review
“Talk to the staff they love working here!”
MsLottieR, 8 May 2017 | Read review
“We stayed in room 804 which was on the top floor with a view of the bell tower.”
lver2016, 12 Apr 2017 | Read review
“Upper floor are for Hilton Honors Members”
513peterj, 12 Mar 2017 | Read review
“Away from the elevators is real quiet!”
bills429, 1 Mar 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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