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DoubleTree by Hilton Hotel Raleigh - Brownstone - University

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Traveller (59)
Room & Suite (85)
Dining (21)
Overview
  • Excellent50%
  • Very good25%
  • Average15%
  • Poor7%
  • Terrible3%
Travellers talk about
“double tree”(64 reviews)
“cameron village”(40 reviews)
“front desk”(155 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from DoubleTree by Hilton Hotel Raleigh - Brownstone - University
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree by Hilton Hotel Raleigh - Brownstone - University
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,341)
There are newer reviews for DoubleTree by Hilton Hotel Raleigh - Brownstone - University
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81 - 85 of 1,326 reviews
Reviewed 23 December 2017

all I needed from the hotel is internet access. they could not come through. the internet was unsecured. the secured internet kept kicking me off. there was no way just to access the sign on. it was an awful system.More

Review collected in partnership with DoubleTree by Hilton
Thank Marc E
Response from 00gc, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - UniversityResponded 24 December 2017

Thank you for posting feedback regarding your recent stay, Marc E. We apologize for the difficulties you experienced connecting to our secured internet. We understand how important this service is, and we are working with our service provider to determine if there is a greater...More

Reviewed 22 December 2017

This property is a short walk & a short bus ride to NC State. There is ample FREE parking. Directly across the street is an Aloft, where others in our party stayed...also, an amazing Taco franchise spot, bit I digress. Misses The water tap, went...More

Thank pky_pook
Response from 00gc, Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - UniversityResponded 23 December 2017

Dear pky_pook, Thank you for choosing our hotel for your recent stay. We are glad that you enjoyed our great location and friendly staff, but we are sorry for the issues that detracted from your stay. Your comments will help us as we continually work...More

Reviewed 20 December 2017

Some of the staff were incredibly rude and unpleasant. They did not help us at all. There was no AC in our room and our room was constantly at around 75-77 degrees. We were told there was nothing they could do and to open our...More

Review collected in partnership with DoubleTree by Hilton
Thank H9520MSkeithc
Response from 00gc, Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - UniversityResponded 21 December 2017

Dear H9520MSkeithc, Thank you for staying with us and for your feedback. We are sorry for the problems you experienced and that you were disappointed with your stay. Our team is committed to delivering exceptional hospitality, and we are sorry we did not meet your...More

Reviewed 19 December 2017

The hotel is a run of the mill hotel available most anywhere. The staff were pleasant and accomodating. The online reservation system is lacking; and reservations agents are not quite competent. Room was clean but smelled of cigarette smoke in a non-smoking building. It met...More

Review collected in partnership with DoubleTree by Hilton
Thank H5844BIjohnh
Response from 00gc, Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - UniversityResponded 20 December 2017

Dear H5844BIjohnh, Thank you for staying with us and reviewing your experience. We are glad to know that our hotel met your needs, but we are sorry that you were not completely satisfied with your stay. We would like the opportunity to improve your overall...More

Reviewed 18 December 2017

I stay here at this motel on a regular basis because it is clean, the staff is helpful/nice, and it is convenient to very good dining (Hillsboro Street and Cameron Village) and the YMCA where I work out during my stay.More

Review collected in partnership with DoubleTree by Hilton
Thank Randy R
Response from 00gc, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - UniversityResponded 19 December 2017

Randy, thank you for returning to DoubleTree by Hilton Raleigh-Brownstone-University. We appreciate you confirming that we provided you with another outstanding stay. We are dedicated to providing clean, comfortable accommodations and excellent service, and it means a lot that you choose to stay with us...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Wheelchair Access
Meeting Rooms
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$127 - US$227 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Romantic Hotel in Raleigh
#22 Business Hotel in Raleigh
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$127 - US$227 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Romantic Hotel in Raleigh
#22 Business Hotel in Raleigh
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (59)
Room & Suite (85)
Dining (21)
Amenities (15)
Business Centre & Event Rooms (11)
Questions & Answers
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Sue B
14 September 2017|
AnswerShow all 5 answers
Response from Michelle L | Reviewed this property |
I would not know the answer to this question. It was just my husband and I and we only ate breakfast onsite.
1
Vote
coflyer
26 March 2017|
AnswerShow all 6 answers
Response from Heather A | Reviewed this property |
No, in that your control over temp is EXTREMELY limited and IF the outside temp is a certain degree that will dictate whether you get heat or A.C. (according to the front desk 12/2027) so you're room really can't be... More
0
Votes
rosemaryhickman
2 May 2016|
AnswerShow all 2 answers
Response from skyking1956 | Reviewed this property |
No, this is an older hotel and they do not have suites. They also have an antiquated heating and air conditioning system that caused us a lot of discomfort.
0
Votes
Room Tips
"Become a Hilton Honors Member"
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"Get the 6th, 7th, or 8th floor rooms, if possible."
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"Hilton Honors floors are nicer"
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"Rooms above ground level have balconies."
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