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DoubleTree by Hilton Hotel Raleigh - Brownstone - University

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#16 of 83 Hotels in Raleigh
Certificate of Excellence
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DoubleTree by Hilton Hotel Raleigh - Brownstone - University
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1,008 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Raleigh - Brownstone - University
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Showing 1,001: English reviews
Reviewed 4 weeks ago via mobile

The hotel only turns on the heat when the temperature outside drops below 51 degrees.My room is now at 65 and falling but there is no way to turn the heat on in my room.It is an old system that cannot be controlled by the guest in the room.This is totally unacceptable.The front desk offered a space heater,but they can't...

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Helpful?
Thank James O
Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope you’ll give...

Raleigh, North Carolina
Reviewed 4 weeks ago

The company that I work for had a 2 day event at this hotel and I tell you it couldn't have been better. Derek in the sales department did and awesome job by securing rooms for our attendees, Natasha was awesome from the catering department! she was extremely helpful in making me decision on the food selections. I do have...

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Helpful?
Thank Divabronx
Libertyville, Illinois
Reviewed 4 weeks ago

We arranged for over 40 of our friends and family to stay at this hotel for a weekend in October. Margot Horgan was our planner and was very helpful with ensuring all our details were executed. Hurricane Matthew added extra excitement during our stay and the staff was very helpful and accommodating.

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Thank macod1
Roanoke, Virginia
Reviewed 1 November 2016

Close location to campus, restaurants and downtown. Great place to stay when visiting the campus or attending games. Also were wonderful to work with when my son got married and we had our room block there.

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Thank ncstateva
Raleigh, North Carolina
Reviewed 25 October 2016

We hosted our daughter’s wedding at the Hilton Doubletree Brownstone University in Raleigh, NC in October, 2016 The festivities began with 45 rooms booked by guests, a Friday evening Welcome Reception for 80 guests in the Harvest Grille and the wedding reception in the large ballroom for 130 guests. The accommodations were excellent, the organization and attention to all wedding...

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Thank silvertrails05
Denver, Colorado, United States
Reviewed 25 October 2016

My husband and I spent a weekend in Raleigh at this hotel and had a delightful time. The staff was warm and friendly, the room was very comfortable, and the bed was like sleeping on a cloud! We had breakfast at the Harvest Grille and it was all we wanted for a quick meal before heading out for the day....

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Thank Mary B
Reviewed 24 October 2016

I stayed at the DoubleTree by Hilton with a large group for business. The stay was seamless on part of the hotel; the staff was extremely accommodating, friendly and attentive. Each morning the hotel catered a hearty breakfast to the group and the compliments followed without fail. The rooms are clean, and the balcony gave an extra, spacious feel. Margot...

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Thank Margaret M
Washington, North Carolina
Reviewed 24 October 2016

Business meeting at NCSU. Convient to campus and within easy walking distance of dining and nightlife. Easy in and out of parking and rooms. I loved the fact the rooms had balconies which made for a more spacious feel. I wish the room had a refrigerator

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Thank benmZ5829IR
Pasadena, Md., United States
Reviewed 24 October 2016

I am a Hilton team member working at the Homewood Suites BWI and a winner of the 2015 Hilton Light & Warmth Award. I know what is expected of employees to guests and I certainly received it. No one was aware of who I was so I know they were doing what they would do for any guest. Two gentlemen...

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Thank Tony H
Reviewed 22 October 2016

We stay often at this hotel as parents of a local college student and were surprised at the situation during our most recent stay. We were originally located on the 8th floor where there was obviously a situation that was being remedied but the smell was unbelievably awful. There was a humidifier and baking soda just outside one room near...

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Helpful?
Thank Mooshkil
Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

I appreciate your review of your recent experience at our hotel. I'm very sorry you had a disappointing experience with us, and I addressed these issues with our staff. Exceptional guest service is the foundation of our brand promise. Your feedback helps us improve. Thank you once again for your comments.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the newly remodeled Doubletree by Hilton Raleigh - Brownstone University. Whether you are visiting for business at North Carolina State University (2 blocks), the Research Triangle Park(8 miles), the new Raleigh Convention Center and Downtown Business District(1.5 miles), or you're here for a leisurely stay to attend an event at the RBC Center, Time Warner Pavilion at Walnut Creek, Progress Energy Center for the Performing Arts, State Fairgrounds, or a visit to one of our three museums in downtown Raleigh (Art, Science, History), we can offer you the best balance of location, convenience, and value. With features like a new, modern spacious lobby, brand new guestrooms for 2012, a new restaurant and bar and all new fitness center by Precor along with an expanded business center,we have everything you need to insure a pleasant and productive stay. Best of all, you can walk to more than 20 different restaurants and nearly 100 shops at Cameron Village(a historic, upscale, outdoor walking mall), ride the train, paddleboats or play on the playground at the all new Pullen Park or take advantage of all the businesses and restaurants on Hillsborough Street across from NC State University's campus-each of these is less than .5 miles from the hotel. Come see why Raleigh was again listed as 'One of the best cities to live and work in' by Forbes Magazine in 2012 and why the all new Doubletree by Hilton Raleigh Brownstone University is the best place to stay to be in the center of it all; and please don't forget that parking and internet are always free! ... more   less 

Additional Information about DoubleTree by Hilton Hotel Raleigh - Brownstone - University

Address: 1707 Hillsborough St, Raleigh, NC 27605-1640
Region: United States > North Carolina > Raleigh
Price Range: €100 - €214 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Raleigh - Brownstone - University 3.5*
Number of rooms: 190
Reservation Options:
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Also Known As:
Doubletree By Hilton Raleigh Brownstone - University Hotel Raleigh
Holiday Inn Brownstone
Holiday Inn Raleigh
Raleigh Holiday Inn
Hotel Style:
#14 Romantic Hotel in Raleigh
#17 Family Hotel in Raleigh
#22 Business Hotel in Raleigh
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Raleigh - Brownstone - University staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Raleigh - Brownstone - University staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are quieter. It's a great hotel. Very pleased.”
 of 5 bubbles JeanH30, 16 Nov 2016 | Read review
“Try to request a room away from the parking lot. The noise wasn't bad, but it was enough that we noticed it.”
 of 5 bubbles MaryB604, 25 Oct 2016 | Read review
“Top 3 floors are reserved for Hilton Honors members”
 of 5 bubbles GreyPod, 8 Sep 2016 | Read review
“Stay somewhere else”
 of 5 bubbles PlanoCW, 2 Sep 2016 | Read review
“Be sure to join the Honors program to get additional perks and value (when/where available).”
 of 5 bubbles KarlaRick2016, 16 Aug 2016 | Read review
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