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DoubleTree by Hilton Hotel Raleigh - Brownstone - University

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#16 of 81 Hotels in Raleigh
Certificate of Excellence
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DoubleTree by Hilton Hotel Raleigh - Brownstone - University
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1,030 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Raleigh - Brownstone - University
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Showing 1,023: English reviews
Elizabethton, Tennessee
Reviewed 29 May 2016

hese areas could use improvement though: 1) The AC was too loud, especially when it cycled on (which it did frequently). It was abrupt and loud. 2) a small fridge and microwave oven in rooms would be more useful than a safe in the dresser. 3) it doesn't make sense to promote "most rooms with private balcony" if this balconies...

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Thank sandragU1046GB
Charlotte
Reviewed 28 May 2016

Great stay and great location. Diamond members are a special here! I will return. If you lucky the Governor may drop by. Make your reservation and leave the rest to the staff. Overall great service!!!!

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Thank walttoya
Mebane, North Carolina
Reviewed 28 May 2016

Room was clean and the beds were comfortable. Many pillows! Room was very quiet. Location was easy to access--close to the State Fairgrounds and NC State University. Parking was easy and free. We had a small conference in the bigger room downstairs. We were not overly impressed with the food, but the staff was friendly.

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Thank FamilyofFive2006
Warsaw, Indiana
Reviewed 25 May 2016

Desk clerk rude. Didn't clean my room until I complained. Rent rented out my room while I was in there new guest tried to get into room at 12:15am Tuesday morning complained and was rude when I checked out. The mattress was broken down and old. Did not seem like a Hilton hotel. For the money just substandard.

Review collected in partnership with DoubleTree by Hilton
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Thank geewiz744
Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again and experience...

Raleigh, North Carolina
Reviewed 23 May 2016

Our non-profit held a one-day conference at the hotel earlier in the month. The staff was very attentive, food was excellent and space suited our needs perfectly. The staff Darlene, Zulema, Cliff, Eugina and Anthony fulfilled all our last minute requests and were great to work with. We'll definitely consider going back for another conference.

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Thank kimd208raleigh
Kannapolis, United States
Reviewed 23 May 2016

This is an old hotel that's been refurbished in a fine manner but that doesn't have any on premise pool. Room was very nice, staff were friendly, and we enjoyed our stay despite not having a pool there. Overall it is a quality place to stay with my only complaints being no pool, the breakfast buffet (while very good and...

Review collected in partnership with DoubleTree by Hilton
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Thank Brad D
Chicago, Illinois
Reviewed 22 May 2016 via mobile

These rooms are very comfortable with the amenities of the nice casual lounging. Beds are very comfortable nice view of the pool. nice feeling when you're walking into the main lobby with the fireplace. The Internet was a bit of a struggle to use and the pool is not heated but with the nice atmosphere it didn't really matter. Wonderful...

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Thank Mary P
Bill W, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Mary P., Sounds like a lovely hotel, but not ours. We do not have a pool. Bill

Cary, North Carolina
Reviewed 22 May 2016

We held our annual American Meteorological Society banquet at DoubleTree Raleigh in May 2016 as we do each year. As usual, the food and accommodations were great. Special kudos to the friendly and efficient wait staff consisting of Lynne, Jackie, Zulema, Cliff, and Anthony. We intend to be back next year.

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Thank schiermeier
Bill W, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

schiermeier, We love hosting the AMS banquet each year and look forward to seeing you in 2017. Thanks Bill

Coventry, United Kingdom
Reviewed 22 May 2016

The location was convenient, the hotel was clean and bright and I noticed that there was a constant effort to refurbish areas and improve them. The staff were immediately helpful, courteous, kind and polite. All staff were professional and supportive with a good service ethic. My room was cleaned well and to a high standard. I must name Cynthia and...

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Thank coupescoupe
Bill W, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

coupescoupe, Great location, clean hotel, and nice comments regarding the staff. Love it!! Thanks for the review. Bill

Asheville, North Carolina
Reviewed 20 May 2016

Check in, flawless. Staff was professional and friendly. Rooms were/are Doubletree clean and very well appointed. Great stay in a perfect property....We wI'll be back!! We believe that is the highest praise we can give!

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Thank virtual100
Bill W, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

virtual100, High praise indeed!! Thanks for the review. Bill

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the newly remodeled Doubletree by Hilton Raleigh - Brownstone University. Whether you are visiting for business at North Carolina State University (2 blocks), the Research Triangle Park(8 miles), the new Raleigh Convention Center and Downtown Business District(1.5 miles), or you're here for a leisurely stay to attend an event at the RBC Center, Time Warner Pavilion at Walnut Creek, Progress Energy Center for the Performing Arts, State Fairgrounds, or a visit to one of our three museums in downtown Raleigh (Art, Science, History), we can offer you the best balance of location, convenience, and value. With features like a new, modern spacious lobby, brand new guestrooms for 2012, a new restaurant and bar and all new fitness center by Precor along with an expanded business center,we have everything you need to insure a pleasant and productive stay. Best of all, you can walk to more than 20 different restaurants and nearly 100 shops at Cameron Village(a historic, upscale, outdoor walking mall), ride the train, paddleboats or play on the playground at the all new Pullen Park or take advantage of all the businesses and restaurants on Hillsborough Street across from NC State University's campus-each of these is less than .5 miles from the hotel. Come see why Raleigh was again listed as 'One of the best cities to live and work in' by Forbes Magazine in 2012 and why the all new Doubletree by Hilton Raleigh Brownstone University is the best place to stay to be in the center of it all; and please don't forget that parking and internet are always free! ... more   less 

Additional Information about DoubleTree by Hilton Hotel Raleigh - Brownstone - University

Address: 1707 Hillsborough St, Raleigh, NC 27605-1640
Region: United States > North Carolina > Raleigh
Price Range: €121 - €228 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Raleigh - Brownstone - University 3.5*
Number of rooms: 190
Reservation Options:
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Also Known As:
Doubletree By Hilton Raleigh Brownstone - University Hotel Raleigh
Holiday Inn Brownstone
Holiday Inn Raleigh
Raleigh Holiday Inn
Hotel Style:
#14 Romantic Hotel in Raleigh
#17 Family Hotel in Raleigh
#22 Business Hotel in Raleigh
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Raleigh - Brownstone - University staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Raleigh - Brownstone - University staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid first and second floors!”
 of 5 bubbles AnnG145, 12 Dec 2016 | Read review
“Higher floors are quieter. It's a great hotel. Very pleased.”
 of 5 bubbles JeanH30, 16 Nov 2016 | Read review
“Try to request a room away from the parking lot. The noise wasn't bad, but it was enough that we noticed it.”
 of 5 bubbles MaryB604, 25 Oct 2016 | Read review
“Top 3 floors are reserved for Hilton Honors members”
 of 5 bubbles GreyPod, 8 Sep 2016 | Read review
“Stay somewhere else”
 of 5 bubbles PlanoCW, 2 Sep 2016 | Read review
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