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DoubleTree by Hilton Hotel Raleigh - Brownstone - University

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Traveller (59)
Room & Suite (91)
Dining (17)
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Overview
  • Excellent50%
  • Very good25%
  • Average15%
  • Poor7%
  • Terrible3%
Travellers talk about
“double tree”(63 reviews)
“cameron village”(39 reviews)
“front desk”(152 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Additional information
Offers from DoubleTree by Hilton Hotel Raleigh - Brownstone - University
Special Offer: Double Points, Every Stay
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Offers from DoubleTree by Hilton Hotel Raleigh - Brownstone - University
Special Offer: Double Points, Every Stay
Hotel deals
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Nearby Hotels
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,307)
There are newer reviews for DoubleTree by Hilton Hotel Raleigh - Brownstone - University
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All reviewsdouble treecameron villagefront deskhillsborough streetwarm cookiesbanquet staffnorth carolina state universitybusiness meetingthe staff was greatthe entire staffconvenient locationgreat customer serviceymcamariezulemacampusanthony
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151 - 155 of 1,292 reviews
Reviewed 27 June 2017

Was not satisfied with staff at all. Timeliness of service was poor. The hotel was not as up to date as I exclected for the prices. Small old fridge/ microwave. The bedding was nice when it was provided. And our bed was not made or...More

Review collected in partnership with DoubleTree by Hilton
Thank O4253HHlaurenw
Response from 00gc, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - UniversityResponded 28 June 2017

Dear O4253HHlaurenw, thank you for being our guest and for taking time to review our hotel. We are sorry we were slow to respond to your requests, and that our hospitality was not what you would expect from the brand. We appreciate your business and...More

Reviewed 27 June 2017

We experience a great time on our anniversary at this location,we will definitely be coming back in the near future.The location was perfect and the staff was amazing,I would strongly recommend this location.

Review collected in partnership with DoubleTree by Hilton
Thank maceoh2017
Response from 00gc, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - UniversityResponded 29 June 2017

Thank you for choosing DoubleTree by Hilton Raleigh-Brownstone-University for your anniversary stay. It is wonderful knowing how much you enjoyed our convenient location and attentive service. Thanks for being our guest, and we look forward to seeing you both again soon. Bill Winn General Manager

Reviewed 25 June 2017 via mobile

We had a reservation at another hotel and upon arrival determined it wasn't safe. We called this hotel and the clerk was very nice and we reserved the last king room available. We arrived within 10 minutes of booking and the clerk greeted me by...More

Thank Michelle L
Response from 00gc, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - UniversityResponded 25 June 2017

Michelle, thank you for reviewing your stay at DoubleTree by Hilton Raleigh-Brownstone-University. We are glad to read you loved the service provided by our front desk associates and your overall time with us. Although you liked most aspects of your room, we’re sorry for the...More

Reviewed 23 June 2017

We had two rooms, 5 nights, for a conference at the Convention center in May. My concerns were that it was kind of far from there (1.5 mile walk). We took an uber to the Convention Center (about $6) and walked back each night. It...More

Thank stevesuz
Response from 00gc, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - UniversityResponded 24 June 2017

Steve, we appreciate you being our guest and thanks for sharing your feedback. We are happy to see you enjoyed most aspects of DoubleTree by Hilton Raleigh-Brownstone-University. Comments such as yours tell us the areas where we can improve and I have discussed it with...More

Reviewed 20 June 2017

We were in Raleigh for a concert at the NC Museum of Art and chose the DoubleTree Brownstone for its close proximity to the venue, but also to campus. The staff were friendly and helpful (so much so that they allowed me to log onto...More

Thank Meredith A
Response from 00gc, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - UniversityResponded 22 June 2017

Meredith, thank you for the wonderful feedback about your stay at DoubleTree by Hilton Raleigh-Brownstone-University. We are pleased our location near NC State University worked well for you. It is also good to know, the efforts of our staff made your stay comfortable and hazzle...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$133 - US$235 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Romantic Hotel in Raleigh
#22 Business Hotel in Raleigh
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$133 - US$235 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Romantic Hotel in Raleigh
#22 Business Hotel in Raleigh
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (59)
Room & Suite (91)
Dining (17)
Amenities (15)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
Sue B
14 September 2017|
AnswerShow all 5 answers
Response from Michelle L | Reviewed this property |
I would not know the answer to this question. It was just my husband and I and we only ate breakfast onsite.
1
Vote
coflyer
26 March 2017|
AnswerShow all 6 answers
Response from Heather A | Reviewed this property |
No, in that your control over temp is EXTREMELY limited and IF the outside temp is a certain degree that will dictate whether you get heat or A.C. (according to the front desk 12/2027) so you're room really can't be... More
0
Votes
rosemaryhickman
2 May 2016|
AnswerShow all 2 answers
Response from skyking1956 | Reviewed this property |
No, this is an older hotel and they do not have suites. They also have an antiquated heating and air conditioning system that caused us a lot of discomfort.
0
Votes
Room Tips
"Hilton Honors floors are nicer"
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"Rooms above ground level have balconies."
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"Do NOT accept a room on the ground floor!"
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"Corner rooms are larger"
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