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DoubleTree by Hilton Hotel Raleigh - Brownstone - University

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#15 of 83 Hotels in Raleigh
Certificate of Excellence
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DoubleTree by Hilton Hotel Raleigh - Brownstone - University
DoubleTree by Hilton Hotel Raleigh - Brownstone - University
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1,059 Reviews from our TripAdvisor Community

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Start your review of DoubleTree by Hilton Hotel Raleigh - Brownstone - University
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Pawleys Island, South Carolina
Reviewed yesterday NEW

Very friendly staff, clean lobby and rooms. We enjoyed the free parking and were able to leave our car there even after check out time while we toured the NC State Campus. We were welcomed and checked in immediately and were given warm chocolate chip cookies which was a nice surprise.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank lynneswan
00gc, Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Lynneswan, thank you for your wonderful comments about DoubleTree by Hilton Raleigh-Brownstone-University. It is great to read that you were impressed with our welcoming associates, complimentary parking facility and the traditional DoubleTree cookie. We truly appreciate you sharing your thoughts and hope you will choose us again for future visits to Raleigh. General Manager

Groveland, Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 8 January 2017 via mobile

The Raleigh Durham airport is clean and new feeling...taxi are found out door One lower level by baggage...the ride should be under $40...on the return will use the property preferred driver.. nice new Lincoln SUV...check in the hotel was a Hilton Honors member fast easy courteous..a warm cookie!...water in the room ..recommend bringing more..property is clean and tiding...room was clean...albeit...

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Helpful?
Thank george m v
About Hotel's Favourite Review
ManagerX1, Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

As a member of Hilton Honors, we appreciate your loyalty to our brands, and we are so glad that we could welcome you at DoubleTree by Hilton Raleigh-Brownstone-University. We honor your kind review acknowledging the excellent service you received from out staff. Everything we do is aimed at providing an excellent experience, so your feedback is extremely valuable. Your comments...

Greensboro, North Carolina
Reviewed 2 days ago NEWvia mobile

ALL of the hotel staff are kind and friendly! Anne Marie made sure I was satisfied with my room and made sure I got my doubletree cookie. I recommend this hotel to everyone because it's in a great location and the hotel is clean!

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Helpful?
Thank Eliza N
00gc, Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Eliza, thank you for choosing the DoubleTree by Hilton Raleigh-Brownstone-University for your stay. I enjoyed reading your comments praising Anne and our entire team for their helpful service. They work hard every day and will be happy to know that they played a role in making your visit a memorable one. We appreciate you recommending us and look forward to...

Brevard, North Carolina
Reviewed 5 days ago NEWvia mobile

I stayed for a couple of nights while on business and had a great stay. The ladies at the front desk as well as the other staff we very polite and accommodating. The location of the hotel was perfect just off the NC State campus and just over a mile from the capital building.

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Helpful?
Thank Chris W
00gc, Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Chris, thank you for choosing to stay at DoubleTree by Hilton Raleigh-Brownstone-University. We are glad our location was perfect for your visit and that you were impressed with the service provided by our courteous staff. We appreciate your business and look forward to welcoming you back soon! General Manager

Elizabethtown, Pennsylvania
Reviewed 5 days ago NEW

Everything about the hotel was average or a little above. Breakfast buffet was about $10 per person, where it was free at most other hotels we stayed at in Raleigh, NC. Room was average, bathroom was small, hard to get into with toilet so close. Strange knocking/banging sound coming from the heat/AC vents. Nothing wowed us!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank John R
00gc, Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

John, thank you for your constructive feedback about our hotel. I am sorry there were some concerns during your stay and have taken a note of it. We appreciate your comments as they help direct us to areas needing improvement. We hope you will give us another opportunity to provide you with the excellent experience you should always expect from...

Oklahoma City, Oklahoma
Reviewed 6 days ago NEW

Anne Marie and Haddy were AMAZING!! They were extremely accommodating, friendly, and professional. They are truly valuable assets to your team. I would come back just to see these two again. Thank you ladies!!

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Helpful?
Thank adamwestenfeld
00gc, Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

We appreciate your kind review acknowledging the excellent service you received from Anne and Haddy, and I will be sure to share your compliments with them personally. Your feedback is valuable in letting us know how we are performing, so thank you for taking time to share your experience. We look forward to welcoming you back to DoubleTree by Hilton...

Cincinnati, Ohio
Reviewed 6 days ago NEW

As a Diamond with Hilton, please read my feedback carefully! DO NOT STAY HERE. This is feels more like a Clarion or Best Western. And that would be ok if it wasn't a Double Tree hotel. Extremely rude front desk staff (except for Haddy in the evenings), if there's a problem, it's your fault and don't expect an apology. Parking...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank W7975IAwilliams
Bill W, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

I would first like to state I am extremely sorry that you have had to endure such a subpar experience at our hotel. As a Hilton Diamond member you certainly deserve better. W7975IAwilliams in regards to the billing issues surrounding your reservation it needs to be noted that the reservation was an Advance Purchase Reservation. That being said the funds...

San Diego, California
Reviewed 6 days ago NEW

Don't book this hotel if you want heat in February. They only have A/C. When you room is 68 degrees and your freezing you can't get heat! Not sure how to investigate a hotel so you know whether they only have A/C turned on this time of year.

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Helpful?
Thank Sheri S
Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again and experience...

North Carolina
Reviewed 1 week ago

My husband and I stayed here during Christmas Eve to visit my Father and some other family members during the Holidays. Our room was very comfortable, quiet, and clean. The only issue was that it was exceptionally warm here In NC during the holidays and their AC wasn't working. The service desk brought us a fan to our room immediately...

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Helpful?
Thank mphenriquez1
00gc, Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Thank you for choosing to stay at DoubleTree by Hilton Raleigh-Brownstone-University during Christmas. We are happy to note you and your family were comfortable here and were pleased with your room. However, we apologize for the temporary inconvenience due to the air-conditioning unit, but we are glad it did not overshadow your experience. We value your business and look forward...

Williamsburg, Virginia
Reviewed 2 weeks ago

As always the staff for our event did a great job! Grace, Cliff, Zulema, and Gwen took great care of us and our guests. Even when we had them taking tables down and bringing in something else, they were all smiles and very helpful. Out guests were all complimentary of the food served. Would certainly recommend this facility for events...

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Helpful?
Thank Jean W
00gc, Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Thank you for the wonderful feedback about your experience at DoubleTree by Hilton Raleigh-Brownstone-University. It is important to us that all of our guests to have a great experience, so I am delighted that my team members took such good care of you and your guests, and played a part in making your event a total success. I will share...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the newly remodeled Doubletree by Hilton Raleigh - Brownstone University. Whether you are visiting for business at North Carolina State University (2 blocks), the Research Triangle Park(8 miles), the new Raleigh Convention Center and Downtown Business District(1.5 miles), or you're here for a leisurely stay to attend an event at the RBC Center, Time Warner Pavilion at Walnut Creek, Progress Energy Center for the Performing Arts, State Fairgrounds, or a visit to one of our three museums in downtown Raleigh (Art, Science, History), we can offer you the best balance of location, convenience, and value. With features like a new, modern spacious lobby, brand new guestrooms for 2012, a new restaurant and bar and all new fitness center by Precor along with an expanded business center,we have everything you need to insure a pleasant and productive stay. Best of all, you can walk to more than 20 different restaurants and nearly 100 shops at Cameron Village(a historic, upscale, outdoor walking mall), ride the train, paddleboats or play on the playground at the all new Pullen Park or take advantage of all the businesses and restaurants on Hillsborough Street across from NC State University's campus-each of these is less than .5 miles from the hotel. Come see why Raleigh was again listed as 'One of the best cities to live and work in' by Forbes Magazine in 2012 and why the all new Doubletree by Hilton Raleigh Brownstone University is the best place to stay to be in the center of it all; and please don't forget that parking and internet are always free! ... more   less 

Additional Information about DoubleTree by Hilton Hotel Raleigh - Brownstone - University

Address: 1707 Hillsborough Street, Raleigh, NC 27605
Region: United States > North Carolina > Raleigh
Price Range: €118 - €240 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Raleigh - Brownstone - University 3.5*
Number of rooms: 190
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Hilton Hotels Direct so you can book your DoubleTree by Hilton Hotel Raleigh - Brownstone - University reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Raleigh Brownstone - University Hotel Raleigh
Holiday Inn Brownstone
Holiday Inn Raleigh
Raleigh Holiday Inn
Hotel Style:
#14 Romantic Hotel in Raleigh
#17 Family Hotel in Raleigh
#22 Business Hotel in Raleigh
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Questions & Answers

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Questions? Get answers from DoubleTree by Hilton Hotel Raleigh - Brownstone - University staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go somewhere else”
 of 5 bubbles O2049IPbobh, 24 Jan 2017 | Read review
“We were in room 517 and we had no issues and the Hotel was FULL”
 of 5 bubbles 69albert2014, 16 Jan 2017 | Read review
“Avoid first and second floors!”
 of 5 bubbles AnnG145, 12 Dec 2016 | Read review
“Higher floors are quieter. It's a great hotel. Very pleased.”
 of 5 bubbles JeanH30, 16 Nov 2016 | Read review
“Try to request a room away from the parking lot. The noise wasn't bad, but it was enough that we noticed it.”
 of 5 bubbles MaryB604, 25 Oct 2016 | Read review
5 of 5