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We’ve stayed here several times over the years. They are living on their reputation and not reinvesting in the property. We were stuck in one of the villas adjoining the main property. The room has a through the wall heater with no thermostat which was...More
Response from mchriscoe, Guest Relations Manager at The Carolina Hotel - Pinehurst ResortResponded yesterday
Thank you for taking the time to provide feedback about your recent visit. Our team takes great pride in providing the best experience possible, and with this input we are certain these items can be improved upon.
Exciting enhancements are currently taking place around the...More
Stayed in the Carolina Hotel for their New years Eve party. Met friends in the Ryder lounge first. Enjoyed the hotel facilities then dressed for the dinner and party. Lots of excellent choices on the buffet, great dancing music during diner then the band played...More
Unfortunately we had dinner at The Carolina Hotel Main dinning room on December 30th. It was very disappointing. Very old, tired feeling to the room and staff. The food was even more tired. Great cocktails. This was my first time back in over 15 years,...More
We were a late arrival here, and expected to be moving our bags in ourselves. We were pleasantly surprised to be greeted by a fantastic valet/bellman that was very accommodating.
The check in at the front desk was smooth, and informative.
The room was spacious,...More
I had previously had the opportunity visit the property but was just there for the day
I just made it back to stay for a quick visit . The staff at the front desk was excellent
And matched me to a room that satisfied my...More