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Candlewood Suites New Bern

Booking.comUS$100*
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Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Candlewood Suites New Bern
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78 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites New Bern
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Showing 77: English reviews
North Carolina
Reviewed 27 June 2015

Great place to stay on business! Newly remodeled, very clean and modern. I was treated like a valued customer from the moment I walked in until I left the next morning. The beds are so comfortable and my entire room was sparkling clean and fresh. I'll happily stay here again when traveling through New Bern!

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Helpful?
Thank Professor55
Laurel, Maryland
Reviewed 24 June 2015

First time staying here, and will definitely return. Room and staff was great. Only complaint was that the hair dryer didn't work and the ironing board was bent. Didn't report it to staff so don't know how the response would've been. Really liked the variety of items you could borrow, such as blenders and dvds. Overall I would stay here...

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Thank Mydir28
Grapevine, Texas
Reviewed 15 June 2015

The Candlewood Suites was a great hotel in a great location for our needs. We only stayed one night, but the room was comfortable and clean. The front desk staff was extremely helpful and friendly. The only downside was that the hotel did not have a pool on site. We were told that we could use the pool next door...

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Thank Sean B
Charlotte, North Carolina
Reviewed 4 June 2015

Prior to my arrival at the hotel, I had gotten terribly lost. The manager took time to google directions and send to my phone. The employee calls my phone continuously to make sure I was safe. Despite my late arrival, check in was a breeze. The manager and employees provide incredible customer service. Front desk staff Tammy and Brandy were...

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Helpful?
Thank Markita F
Collegeville, Pennsylvania
Reviewed 3 June 2015

I was greeted by a manager and a new employee when I arrived late. Both were very friendly and courteous and helpful. Upon checkout next day I had left my cell charger in the room and Luz was kind enough to mail it to me. My room was clean and spacious and the hotel is in a great location.

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Thank Tammy A
Reviewed 25 May 2015 via mobile

Had a wonderful experience at Candlewood this past weekend. Always my choice when I come to this area. Very accommodating. ..Tammy and other staff really care for how their guests are doing😊☺👋👏👏👏

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Thank Rossa R
Denver, Colorado
Reviewed 19 May 2015

I have traveled to a lot of places both in US and overseas. I normally expect to find small, dingy hotels and motels in smaller towns. The Candlewood Suites in New Bern, North Carolina is clearly an exception. The on-line booking was a breeze. I learned on the day I was arriving that I was going to arrive late so...

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Helpful?
Thank Robert C
Reviewed 3 May 2015 via mobile

The staff was helpful and friendly. This hotel would be fine for extended stay. It is well located near shopping and restaurants. There was an odor in the room that was unpleasant and there is no ice machine since the rooms have ice makers in their refrigerators. When we discovered that it was too late.

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1Thank Nancy W
IHGCare, Guest Relations Manager at Candlewood Suites New Bern, responded to this review

Dear Nancy W, Thank you for your feedback regarding your recent visit at our hotel. I am happy to know that the staff was helpful and friendly. Please accept my sincere apologies for the odor in the room. I assure you that every comment, no matter how small, is taken very seriously. We appreciate your feedback as this is our...

Reviewed 9 February 2015 via mobile

Once again I found myself in New Bern in need of a motel room. I immediately thought of the Candlewood Suites. A friend of mine had eye surgery about a 1 1/2 years ago and we stayed there with a great experience. Ao while my friend was in surgery I went to make the reservation. I explained to Kelli that...

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Helpful?
Thank Vafirefighter
New Jersey
Reviewed 3 October 2014

Pros: Good location with plenty of restrnts and grocery store nearby. Only dealt w/ 1 person and he was very friendly. Cons: They only offer King beds in the suites not reg rooms. They state the reg rooms are queen beds, but I feel they are only full-sized beds. Didnt arrive until 1:30AM, but was pleasantly greeted by Mike in...

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Helpful?
Thank MertyNewJersey
NewBernManager, General Manager at Candlewood Suites New Bern, responded to this review

Dear Merty Newjersry,Thank you for your kind words and suggestions. We are always thrilled to hear from guests that have enjoyed their stay and the service provided by our staff member Mike. I apologize that our queen size bed was not up to your expectations,our beds are made by sealy posturepedic with pillow top for your comfort. Thank you again...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Especially designed for stays of a week or more, at Candlewood Suites® you’ll find just what you need to live, work and relax comfortably. Each suite features a fully equipped kitchen and the new Comforts of HomeTM Bedding Collection. Our signature amenities you’ll find at this guest preferred leader in extended stay hotels. Consider us homeTM ... more   less 

Additional Information about Candlewood Suites New Bern

Address: 3465 Dr M L King Jr Blvd, New Bern, NC 28562
Region: United States > North Carolina > North Carolina Coast > New Bern
Price Range: €84 - €137 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites New Bern 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Candlewood Suites New Bern Hotel New Bern
Hotel Style:
#1 Green Hotel in New Bern
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites New Bern staff and other travellers.
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Questions? Get answers from Candlewood Suites New Bern staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take any room available this hotel has proved once again to be great.”
Neet201428, 30 Nov 2016 | Read review
“pets are allowed on the first floor”
L0rraine_112, 8 Aug 2016 | Read review
“The first floor is generally the pet floor--which is perfect”
hjr750, 22 Feb 2016 | Read review
“Room 102 was handicap accessible and large. Hotel is also pet-friendly.”
469susane, 7 Oct 2015 | Read review
“Very accommodating when you are a late check-in”
573tammya, 3 Jun 2015 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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