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Comfort Suites New Bern

ComfortSuitesUS$124*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$124*
US$125*
US$124*
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Comfort Suites New Bern
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212 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites New Bern
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Showing 210: English reviews
Holly Springs, NC
Reviewed 11 September 2015

We stayed here over Labor Day Weekend 2015. The hotel is nice and the breakfast was pretty good. It seemed clean when we arrived but when we woke up the next morning, my daughter noticed ants crawling on the floor (on carpet so it was hard to see them). When we shined light on them we could see there was...

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Helpful?
1Thank ncmon
Rhonda E, General Manager at Comfort Suites New Bern, responded to this review

Thank you for making us aware of your stay at our hotel. We apologize for the issues mentioned in your review. The ant issue and fitness equipment has been addressed and fixed since your visit. We appreciate every comment received by our guests. It helps us continue providing the services & amenities which guests like and correct any issues guests...

Reviewed 10 September 2015 via mobile

This hotel was fantastic. From the staff when you first walk in the door to the fabulous lady who makes everyone breakfast. They were all very accommodating and made us feel very much at home. The suite was very spacious and modern. We will be back. Thank you

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Helpful?
Thank Rbeisacher
Rhonda E, General Manager at Comfort Suites New Bern, responded to this review

Thank you for making us aware of your stay with us. The entire Comfort Suites of New Bern staff was smiling as I read your comments at our staff meeting. We are so happy to know that your enjoyed being our guest. Our hotel strives on providing great customer service. We expect every department to greet with a smile and...

New Bern, North Carolina, United States
Reviewed 9 September 2015

Great Hotel used it for company when they were in town, clean, great food. CLEAN room. nice view. awesome set up. love the gym. The staff is super friendly and very helpful. Love the "orange" water in the lobby what a great idea.

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Helpful?
Thank Lou P
Rhonda E, General Manager at Comfort Suites New Bern, responded to this review

Dear Lou P., Thank you for your wonderful comments regarding your stay at our hotel. Your feedback is very important to us. Glad to hear you enjoyed our fresh orange flavored water in our lobby area. At the Comfort Suites of New Bern, we strive to make even the smallest things a great experience for our guests. Your comments regarding...

Vernon, New Jersey
Reviewed 28 August 2015 via mobile

Greeted promptly. Hotel is newer very clean. Staff was extremely friendly and helpful. Tommy had probably the most comfortable hotel bed I've ever slept on. Would definitely stay here again! Large rooms and very comfortable.

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Helpful?
Thank Thomas M
Rhonda E, General Manager at Comfort Suites New Bern, responded to this review

Dear Thomas M., Thank you for making us aware of your stay with us. When I read your review, I was delighted to hear that you were greet promptly and that our staff was friendly and helpful. Providing great customer service and hotel cleanliness are top priorities at our hotel. When reading your comments to my staff, they were excited...

Reviewed 26 August 2015

If you are looking for a Wonderful trip to relax and review the History of this Great town. Then this is your OFF the grid from the Major Cities and destinations that grab the headlines. There are TOO many places to visit in and around this Historic town. Drive, Fly or Sail to get here..just get here. You will Love...

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Helpful?
Thank DFordJr-USMC
Rhonda E, General Manager at Comfort Suites New Bern, responded to this review

Thank you for making us aware of your stay at our hotel. We're glad you were able to see all of the wonderful sites New Bern has to offer. New Bern is full of rich history and beautiful scenic views. I love calling New Bern home! We hope to see you again in the future. Sincerely, Rhonda Emerson General Manager

Carlisle, Pennsylvania
Reviewed 22 August 2015

This hotel was clean and comfortable. Service was excellent. Only thing I would recommend is more healthier breakfast options. If you want to be close to downtown New Bern where all the shops and good restaurants are you should stay on the other side of the river. Wifi slow.

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Helpful?
Thank lovetodance4
Rhonda E, General Manager at Comfort Suites New Bern, responded to this review

Thank you for making us aware of your stay.We're constantly looking for ways to improve at our hotel. Your suggestion regarding healthier breakfast options are being addressed. Your comments regarding our hotel's cleanliness and service has been shared with our employees. Thank you again for your feedback. Sincerely, Rhonda Emerson General Manager

Greensboro, North Carolina
Reviewed 15 August 2015 via mobile

The hotel was clean and well decorated. The second day we were here we got no room service. We left the room around 11am and got back around 6pm . The dirty towels had been removed but there were no new ones replaced. The beds were left undone along with the trash remaining in the buckets. We called to question...

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Helpful?
Thank Mya C
Rhonda E, General Manager at Comfort Suites New Bern, responded to this review

Dear Mya C., Thank you for making us aware of your stay at our hotel. Your comments regarding the housekeeping and customer service issues you experienced have been addressed. We apologize for any inconveniences this may have caused. Our hotel welcomes guest reviews and uses the feedback to make any necessary changes. We hope that one day you will return...

Reviewed 13 August 2015 via mobile

We enjoyed our stay and would go back again. Our suite was nicely decorated, room was very clean, and although most of the rooms were filled by a little league tournament, it was relatively quiet. We enjoyed the breakfast, plenty of options. I thought the pool area was kept up well. I was glad for an indoor pool in the...

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Helpful?
Thank Deneen K
Rhonda E, General Manager at Comfort Suites New Bern, responded to this review

Dear Deneen K., Thank you for making us aware of your recent stay at our hotel. We take pride in our hotel and are glad to know you enjoyed our accommodations. Our large suites, hearty breakfast buffet and indoor pool are just some of the amenities our hotel has to offer. We are delighted you were able to take advantage...

Clemmons, North Carolina
Reviewed 28 July 2015

We stayed one night here and it was a good stay. Very comfortable beds. Some of the bottom sheets were scratchy, but the pillows were soft as was the bedding. We had to ask for extra bedding for the sleeper sofa, and the hotel front desk was quick to provide that to us. Clean room and very spacious. Good size...

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Helpful?
Thank Shana K
Rhonda E, General Manager at Comfort Suites New Bern, responded to this review

Dear Shana K., Thank you for making us aware of your stay with us. Your review brought many smiles to the faces of our employees at our staff meeting. Feedback from you and other guests gives us the knowledge on what our hotel is doing correctly and what areas may need improvement. From the sound of your review, we are...

Scottsville, Virginia
Reviewed 27 July 2015

My husband and I and our 2 month old baby girl stayed in this hotel because we were down in New Bern NC for my husbands little brothers baseball tournament. When we got there it was so beautiful in the inside, looked well kept nice and clean so I was very happy for that. Later that evening when I woke...

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Helpful?
1Thank Ashley L
Rhonda E, General Manager at Comfort Suites New Bern, responded to this review

Dear Ashley L., Thank you for making us aware of your stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Breakfast Available
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Comfort Suites New Bern

Address: 1006 Old Cherry Point Rd, New Bern, NC 28560-6565 (Formerly BEST WESTERN PLUS Riverside Inn & Suites)
Region: United States > North Carolina > North Carolina Coast > New Bern
Price Range: €102 - €140 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites New Bern 2.5*
Number of rooms: 73
Reservation Options:
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Hotel Style:
#3 Romantic Hotel in New Bern
#5 Business Hotel in New Bern
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites New Bern staff and other travellers.
2 questions
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Questions? Get answers from Comfort Suites New Bern staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hotel was challenging to find after dark since there are no hotel signs on the main road and street signs were not clearly visible.”
WindyWillowsHmstead, 16 May 2017 | Read review
“Rooms in the rear of the hotel are quieter.”
Projournalist, 27 Apr 2017 | Read review
“Any of the rooms are nice, I prefer the second floor and on the front side of the hotel.”
Richard49135, 24 Feb 2017 | Read review
“Our room faced the back and was very quiet.”
lucyw, 4 Oct 2016 | Read review
“Rooms on the back side are quiter”
JAG5088, 18 Sep 2016 | Read review
5 of 5
ComfortSuites
US$124* /night
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Prices are for 1 room, 2 adults
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