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SpringHill Suites New Bern

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SpringHill Suites New Bern
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347 Reviews from our TripAdvisor Community

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Showing 345: English reviews
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Wilmington, North Carolina
Reviewed yesterday NEWvia mobile

Newly renovated and beautiful lobby, breakfast area and rooms. As a Platinum Premier member, I've stayed in quite a few Springhill Suites, and this is by far the nicest one. Great staff, friendly and helpful. A big thank you to Nikki; because of the completely sold out situation there, she found accommodations for me at another hotel in town!

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Helpful?
Thank 2GH78
Reviewed yesterday NEW

While vacationing in April 2017 my wife suffered a heart attack and required bypass surgery at Carolina East Med Center nearby. I stayed at this hotel during her hospital stay. Given the uncertainty of our situation I was in need of a longer term stay and a flexible constantly moving check out date. The staff at this hotel treated me...

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Thank Mark L
Reviewed 1 week ago via mobile

My family and I decided to visit New Bern for a quick getaway. We decided on this hotel and so glad we did. Top notch customer service, comfy clean spacious room including fridge and microwave, nice lobby and complimentary continental breakfast. I also liked the fact that this is NOT a pet friendly hotel. It's close to downtown New Bern...

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Helpful?
Thank DAP05
Gwen F, General Manager at SpringHill Suites New Bern, responded to this review

Dear DAP05, Thank you for taking the time to let us know about your recent stay at Springhill Suites. We are excited to see that you enjoyed your stay with us. Thank you for recognizing our hardworking staff member and the amenities that come within our spacious suites. We hope to have you visit us again the next time you...

Hamden, Connecticut
Reviewed 3 weeks ago

I stayed here in November and had a few issues. Me being a business owner myself decided to give them another try. And I am so glad that I did. I was here on business and I stayed from Wednesday March 22, 2017 until Friday, March 24, 2017. Since my last visit the quality of service has had a significant...

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Helpful?
Thank Neet201428
Gwen F, General Manager at SpringHill Suites New Bern, responded to this review

Dear Neet201428, Thank you for taking the time to let us know about your recent stay with us at Springhill Suites in New Bern! We are pleased to see that you came back and that our staff and clean suites impressed you. It is always great to hear wonderful comments about our hardworking and dedicated staff members as well as...

Reviewed 4 weeks ago via mobile

Room was amazing. Staff was courteous and polite. Recognized me as an Elite Member. Able to handle a small situation quickly and efficiently. I do recommend this hotel. It seems the hotel has undergone some improvements. Looking forward to breakfast in the morning. I was also able to check in early with my mobile app.

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Helpful?
Thank Sherry P
Gwen F, General Manager at SpringHill Suites New Bern, responded to this review

Dear Sherry P., Thank you for the great review on your stay with us at Springhill Suites in New Bern. We are thrilled to see that you decided on visiting us again and that you took advantage of our mobile check-in feature. It is also great to hear that you enjoyed our spacious suites and that our staff was courteous...

VA
Reviewed 4 weeks ago

I really have to say that I enjoyed this hotel. I stayed here with several other adults on a church choir engagement. Check-in was seamless. The front desk was welcoming and very friendly. They were able to provide restaurant and activity suggestions for our group, and even corrected a small error with the hotel keys. I was roomed with two...

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Helpful?
Thank johnstonsm
Gwen F, General Manager at SpringHill Suites New Bern, responded to this review

Dear Johnstonsm, Thank you for taking the time out to give us this wonderful review! We are pleased to see that you truly enjoyed your stay here at Springhill Suites in New Bern. It is always great to see our wonderful staff get acknowledged for their hard work as well as some of our signature items we offer. We are...

Matthews, North Carolina
Reviewed 16 March 2017

I visited this hotel for my niece's dance competition at Lenoir Community College. We arrived Friday evening, checked in, and left on Sunday. It was a quick trip, but I enjoyed my stay. The room was spacious (2 bedroom suite with a sofa bed that pulled out at the bottom of the sofa). The bathroom was neat and clean. The...

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Helpful?
Thank TashaB704
Gwen F, General Manager at SpringHill Suites New Bern, responded to this review

Dear TashaB704, Thank you for taking the time out to review your most recent stay with us at Springhill Suites in New Bern! We are thrilled to hear that during your short trip you were able to truly enjoy everything that our hotel has to offer. I will be letting the staff know of these wonderful comments! Please come back...

NC
Reviewed 7 March 2017

These days, it seems to me that most mid-range hotels will be pretty predictable as to what they offer. The differences seem to me to come mainly in the less visible features like the quality of the beds and things as simple as the quality of a night's sleep. SpringHill Suites New Bern gave me a couple of the best...

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Helpful?
Thank TrueSpeakNC
Gwen F, General Manager at SpringHill Suites New Bern, responded to this review

Dear TrueSpeakNC, Thank you for the review on your stay here at Springhill Suites in New Bern! We love to hear that during your stay you were able to truly enjoy our wonderful suites. We take pride in our over-sized suites and the amenities that come with them. I will be letting our housekeeping staff know of the great comments...

Reviewed 7 March 2017 via mobile

Wow, front desk staff was really helpful in checking in and was very friendly, rooms were spacious and relaxing, was upgraded to a suite and really enjoyed the amenities. Highly recommend if your in the area to stay here and enjoy all that New Bern has to offer.

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Helpful?
Thank Michael W
Gwen F, General Manager at SpringHill Suites New Bern, responded to this review

Dear Michael W., Thank you for the great review on your recent stay with us. We always love hearing from guests on how helpful our staff was! We are also thrilled to hear that you enjoyed your upgraded room and all the amenities that it offered. I will be sure to let our staff know of these comments and how...

Reviewed 21 February 2017

We spent two nights at this hotel and found it to be clean, comfortable and quiet. The hotel staff were very good. We did have one snafu. We got to New Bern early (12:30 p.m.) and they didn't have any rooms ready. We got back to the hotel after eating lunch and sight seeing around 4:30. At that time, our...

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Helpful?
Thank Lydia J
Gwen F, General Manager at SpringHill Suites New Bern, responded to this review

Dear Valued Guest, Thank you so much for taking the time to let us know how your stay was with us. We always strive to provide a level of customer service that exceeds expectations and we are sincerely sorry we didn't meet those expectations. We were glad to hear that you were pleased with our accomodations and the service of...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Come experience our Southern hospitality, where everything old is new again! Travel in style at SpringHill Suites by Marriott in New Bern, NC, the all-suite hotel that seamlessly blends design and functionality offering the modern amenities you need to stay refreshed and focused - all at an affordable price. Spacious suites and vibrant lobbies offer flexible spaces perfect for working, meeting or relaxing in New Bern. Take the stress out of travel and dive into our relaxing pool, work out in our fitness center or take advantage of our free Wi-Fi. Our Market is open 24/7 for snacks and necessities. Enjoy our complimentary new breakfast with fresh choices for a customized start to your day-like eggs with local salsa or Greek yogurt and oatmeal complete with a toppings bar for a variety of options. Discover SpringHill Suites on your next visit to New Bern and leave feeling relaxed and refreshed! ... more   less 

Additional Information about SpringHill Suites New Bern

Address: 300 Hotel Dr, New Bern, NC 28562-5313
Region: United States > North Carolina > North Carolina Coast > New Bern
Price Range: €117 - €170 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites New Bern 3*
Number of rooms: 109
Reservation Options:
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Also Known As:
Springhill Suites By Marriott New Bern Hotel New Bern
Hotel Style:
#1 Business Hotel in New Bern
#2 Family Hotel in New Bern
#4 Romantic Hotel in New Bern
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites New Bern staff and other travellers.
1 question
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Akron, Ohio
over a year ago

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Questions? Get answers from SpringHill Suites New Bern staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I like the upper rooms so I can see a view of the area.”
Neet201428, 1 Apr 2017 | Read review
“I love suites with the bathroom sinks outside of the bathroom so that we all can get ready at the same time.”
marshaehubbard, 20 Feb 2017 | Read review
“Call the desk for reservation. Do not us online bookings. You get a better rate from the on site staff.”
Pvlt, 19 Feb 2017 | Read review
“we will not stay at this hotel until they change their heat A/C equipment. Noisy and uncomfortable to sleep.”
Bill1690, 15 Feb 2017 | Read review
“the room are good a quiet and a good size.”
E898MNamym, 13 Jan 2017 | Read review
5 of 5