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BEST WESTERN of Murphy

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BEST WESTERN of Murphy
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278 Reviews from our TripAdvisor Community

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Showing 277: English reviews
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Atlanta, Georgia
Reviewed 4 days ago NEW

Wish they could provide a shuttle to the casino instead of having to take a taxi that cost $40 for a 4 mile round trip ride. Overall, good location, pleasant staff and pet friendly. Breakfast has the usual options, but is nice along with a free newspaper. Nice area to walk your pet and is close to the casino.

Review collected in partnership with Best Western
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Helpful?
Thank I7292HPdiane
Laurens, South Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 20 October 2016 via mobile

I stayed here for one night while visiting my daughter's family. They have purchased a log cabin in Murphy and just love the area. Since they had just closed on the house and furniture not arrived yet I stayed at this hotel. Staff is very friendly and my room was very clean and appeared to be recently upgraded. They serve...

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Thank Donna W
About Hotel's Favourite Review
Aurelia S, General Manager at BEST WESTERN of Murphy, responded to this review

Thank you for your very kind review. I am glad that you enjoyed your stay and look forward to your next visit to Murphy. Please tell your daughter that we would like to extend a warm welcome to her as a new resident and that, if she has any questions about the area, she is welcome to call us.

Atlanta, Georgia
Reviewed 2 weeks ago

Good location to casino and restaurants; also I was pleasantly surprised that the pet room did NOT smell like animals had been in it previously! Kyle, the person on duty when I checked in was very friendly and helpful. The location was easy to find, the room was very clean and orderly. Both my dog and I will stay here...

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1Thank Charlene P
Raleigh
Reviewed 16 March 2017 via mobile

Great hotel staff. The place is immaculate. Rooms are a great size and well appointed. TV is nice but wi-if is a bit slow. If breakfast passes muster then is will be a go-to place for future visits to western North Carolina.

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Thank don6718
Aurelia S, General Manager at BEST WESTERN of Murphy, responded to this review

Thank you so much for the great review! We are thrilled that you enjoyed your stay at the Best Western of Murphy. I know that being located so close to Harrah's Casino, Walmart, great restaurants and all of the outdoor mountain activities makes us a great choice. However, the important thing is that we were able to exceed your expectations...

Burgaw
Reviewed 10 March 2017

Staff at desk very nice and helpful. Morning breakfast good. Room updated and clean. Beds comfy. Close to Murphy and across the hiway to Walmart. About 2 miles from Harrah's River Valley casino. No elevator so try and get a first floor room.

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Thank roberthA4355ZK
Aurelia S, General Manager at BEST WESTERN of Murphy, responded to this review

Thank you for taking time to write a review. I am glad that you appreciated how close we are to Walmart and being within a mile of Harrah's Casino. We appreciate that you found our staff to be helpful, our breakfast to be good and enjoyed our updated rooms. Again, thanks for the nice review.

Reviewed 6 March 2017

haven't stayed at a best western in a long time because of customer service, pick this because it was close to the casino, looking for a night to relax and get away. I had a wonderful time at this hotel, the customer service was EXCELLENT!!!! next time you are in murphy, please stay here.

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Thank S4024DFlindam
Douglasville
Reviewed 27 February 2017

Friends called to meet in Murphy...staff very helpful..very impressed with the room and how helpful everyone was...really enjoyed our night there. Will be returning soon for another get away with our friends and family

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Thank joycecL7581WL
Savannah, Georgia
Reviewed 19 February 2017

We stayed here to go to the casino short cab ride hotel was excellent I stay in hotels every week for work and there is nothing wrong with this place we will definitely return here for our next casino trip.

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Thank jasoncR3842IP
Aurelia S, General Manager at BEST WESTERN of Murphy, responded to this review

We appreciate guests making the effort to let us know how we are doing. It is great to hear from an experienced hotel guest that we are providing the service that is expected. We look forward to seeing you again on your next stay in Murphy.

Kings Mountain, United States
Reviewed 19 February 2017

This was an unexpected business stay and after driving over three hundred miles before my arrival the last thing I wanted was to be greeted by a sign in the lobby...no living, breathing individual. After waiting over five minutes the front desk clerk did show up but without a word of explanation or an apology for making me wait. A...

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Thank R1476TErebeccad
Aurelia S, General Manager at BEST WESTERN of Murphy, responded to this review

I am terribly sorry that your experience was less than desirable. The front desk clerk had a minor personal emergency that took a bit longer than expected. I have talked to her and she is very apologetic that she did not realize your displeasure. Please accept our apologies and let us show you our true hospitality on your next trip...

Atlanta
Reviewed 18 February 2017

Quick stay in a smoking king room for an evening. Room was clean, looked newly refurbished and in excellent condition. Mini fridge and microwave included. Everything worked fine. Very convenient option for smoking guests who wish to visit Harrah's. Staff was very good. 24hr coffee with creamers (yea, no powdered junk) was available. Breakfast options were somewhat sparse but I...

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Helpful?
Thank Jeff K
Aurelia S, General Manager at BEST WESTERN of Murphy, responded to this review

Thank you for taking the time to write a review. I am sorry that our breakfast did not live up to your expectations. We are working on upgrading our breakfast options. Since we are located only a mile from Harrah's Valley River Casino, it truly is a convenient option for staying over. I can identify with the creamer comment -...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
Official Description (provided by the hotel)
This is a 54 room exterior corridor hotel located in the mountains of North Carolina. We are family oriented, pet friendly (w/small fee), biker friendly and love to make our guests happy. Located near shopping, rafting, biking, dining, hiking, and the Nantahala National Forest, we offer many nearby recreational activities. ... more   less 

Additional Information about BEST WESTERN of Murphy

Address: 1522 Andrews Rd, Murphy, NC 28906-5113
Region: United States > North Carolina > North Carolina Mountains > Murphy
Price Range: €81 - €148 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN of Murphy 2.5*
Number of rooms: 54
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Also Known As:
Murphy Best Western
Best Western Murphy
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN of Murphy staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just a nice place”
wegas2017, 7 Feb 2017 | Read review
“Non smoking rooms were truly smoke free. Pet friendly but no evidence of pets apparent!”
dkoogler, 5 Feb 2017 | Read review
“pet friendly!”
, 11 Jan 2017 | Read review
“I am sure whatever your room needs are, they will accommodate you the VERY best they can.”
MabelS942, 11 Jan 2017 | Read review
“Has a pool for use in summer and a new Casino down the street”
garycO8357DO, 15 Nov 2016 | Read review
5 of 5