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Holiday Inn Express & Suites Murphy, an IHG Hotel

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130 Holiday Drive, Murphy, NC 28906-8111
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Traveller (10)
Room & Suite (14)
Dining (9)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express & Suites Murphy, an IHG Hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 8 hotels in Murphy
Location
Cleanliness
Service
Value
Tucked away in the heart of the beautiful Appalachian Mountains our hotel has something for everyone. Whether you are coming to raft the Nantahala or attend a business meeting we offer our guests a home away from home. Our hotel is a mere two miles from downtown Murphy where you can find the best restaurants in town. Browse through the shops before dinner and admire the historic buildings. Don't feel like eating out then enjoy Mama Mia's a local Italian restaurant that provides delivery services for our guests. Hiking, fishing, zip lining, horseback riding, rafting or just visiting local waterfalls makes our area perfect for those who enjoy being outdoors. Located just 30 minutes from the Tail of the Dragon our location is also perfect for those riding their motorcycle to town. Visit in the Fall and enjoy an array of colors like you have never seen painted across the forest surrounding our hotel. While taking in the changing leaves visit the Fall Festival located at the John C.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Parking
Wifi
Indoor pool
Heated pool
Sauna
Breakfast available
Breakfast buffet
Vending machine
Meeting rooms
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Family
Languages Spoken
English, Spanish

Location

Full view
50Car recommended
Grade: 50 out of 100
14Restaurantswithin 1 km
0Attractionswithin 1 km
158Reviews5Q+A23Room tips

Reviews
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Traveller rating
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  • 14
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MartinLemus wrote a review Feb 2022
Salt Lake City2 contributions5 helpful votes
Our flight was cancelled as soon as we got to the airport due to short staff. This was right at the height of Omicron and national news about flights being cancelled on this day. The "Manager" Nicole Jackson was just horrible, 0% compassion and 0% etiquette when I asked to not be charged. We were in no way prepared that day to make the 9 hour drive that night in lieu of our flight. She did not listen and refused to give me the Owners phone number but did go ahead and provide me a bogus name for him. They tried to charge my card for the night even though the circumstance was out of our control. This type of service would never be tolerated at a quality hotel, more along the lines of the dirtiest gas station at 3 am.. Going now through BBB. You will not take my money!
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Date of stay: December 2021
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at Holiday Inn Express & Suites Murphy, an IHG Hotel
Responded 9 Mar 2022
Hi MartinLemus1, Thank you for your stay and for taking the time to leave us feedback. We work hard to deliver an exceptional guest experience, and it is apparent in your case we fell short. I am sorry we missed the mark on the level of customer service you received. I have alerted the hotel management about your comments and have also sent you a private message to obtain additional information. Again, thanks for staying with us. We value your feedback and welcome the opportunity to provide you with a better experience. Sincerely, Connie D Case Manager IHGService
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Retiredman wrote a review Aug 2021
1 contribution
Needed an overnight room for a business deal. Reserved and paid for the room thru Expedia. When I got to the hotel I was charged an extra $18.14 for incidentals. Incase we made a phone call. We were suppose to get it back. Never did. Hate hidden fees!!!! Oh yeah, had two bath matts and only one towel. Had to go to the desk to rectify. And the carpet turned my white socks black. So much for shampooing the carpet.
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Date of stay: August 2021
Rooms
Cleanliness
Service
Trip type: Travelled on business
Room Tip: Call ahead and ask about incidental fees before you book. And wear footwear in this hotel. Had to...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at Holiday Inn Express & Suites Murphy, an IHG Hotel
Responded 27 Oct 2021
Dear Phang1019, I appreciate you for sharing your review about your recent stay. I am very sorry that you did not experience an exemplary hotel stay because of the level of service you have received. On behalf of our hotel, I apologize that you were for unknown incidentals. This is not what we want any of our guests to experience. I have sent you a private message to reaffirm my apologies. In the midst of the inconvenience, I am glad to know that the service of our staff was still appreciated. I very much hope that you will grant us the opportunity to prove ourselves again. Best Regards, Ben W. Case Manager IHGService
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SouthernBred59 wrote a review May 2021
Greensboro, North Carolina188 contributions64 helpful votes
The hotel is small but clean. Breakfast is included. It is a bit difficult to find since its located atop a mountain. The view is beautiful. Service was friendly. Covid guidelines and social distancing were observed.
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Date of stay: October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from IHG Service, Owner at Holiday Inn Express & Suites Murphy, an IHG Hotel
Responded 10 Jun 2021
Hello SouthernBred59, Thanks for the stay and feedback. I am glad that you liked the view and that you found our staff commendable. On the other hand, I am sorry that you had a hard time locating the property. I look forward to hearing back from you very soon. Best Regards, John O Case Manager IHGService
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Catherine H wrote a review Apr 2021
Cleveland, Tennessee30 contributions32 helpful votes
My husband and I are in the midst of cleaning my dad's house preparing for an Estate Sale and then selling the house. After days of working non stop, we decided we needed a break, so at 5:00 pm on a Friday night, we decided to head to Murphy NC for an overnight stay. My first thought was to stay at the Casino hotel. Apparently the beds there are made of gold as they wanted $499 a night. Not happening. So I did a quick internet search and found the Holiday Inn Express. We arrived around 6:30 and were quickly checked in. We had a King room that was very large on the 2nd floor. We dropped our stuff and headed to the Casino. We got back to the hotel around 10:30 ish and discovered that our TV didn't work. My husband made a call to the front desk and they gave him some troubleshooting tips, but that didn't work. After a 2nd call to the desk, Jeffery came up to our room and took a look at the TV. Within minutes he was able to diagnose the problem and got the TV to work! Kudos to Jeffery! The next morning, we went down to see what the breakfast situation was. With Covid, I really expected a banana and a muffin to go, but surprisingly, they had a full breakfast offering. The young lady in charge was very efficient and friendly and put our orders in to-go containers for us to take back to our rooms to eat. It was a pleasant surprise. Although it's not the closest hotel to the Casino, but it did look much newer than some of the others we passed, I would certainly recommend this hotel. It's clean, the staff is friendly and accomodating, parking is free.......all things that add up to a good stay!
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Date of stay: April 2021
Rooms
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Peaceful H wrote a review Apr 2021
Johns Creek, Georgia431 contributions173 helpful votes
Quiet and clean. Easy access and close to some of the eating places. Ask for a front view unless u wanna get stuck with a view of a car port and shed. They provide free breakfast but am not sure of the details. They have free parking.
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Date of stay: March 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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BillUsma74 wrote a review Sep 2020
Canton, Georgia336 contributions145 helpful votes
This property is located on the west side of Murphy. It is a little hard to see at first, but once you know where it is, you can find it again. The staff was friendly and given the virus issues, it seemed clean and sanitized. The bed and pillows were excellent. We did have a maintenance issue with a stopped up toilet and the safety bar on the door was not very secure. That was disappointing.
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Date of stay: September 2020
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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A B wrote a review Jan 2020
1 contribution
We stay at this hotel every year during Christmas while visiting family in the area. It is clean and located centrally for us. During this year's stay, we encountered a few issues that were frustrating. On the second morning, our television stopped working. We went to the front desk about 9 am to let them know. We told staff that we would not be returning until late that night and if we needed to change rooms, we would like to do it now. We were reassured that the tv would be fixed or the cable boxes switched out while we were out for the day. When we returned at 11 pm, the tv was still not working. We went back to the front desk and were told that no one had looked at it, as promised. So, we were forced to change rooms late at night, with two children. This was frsutrating due to the lack of follow-up. The room that we were switched to had multiple electrical outlets that were loose (the cord would not stay plugged into the outlet tightly). This was also frustrating, especially in the bathroom where you had to try to hold the plug in with one hand while drying your hair. This stay did not meet our expectations based on past visits.
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Date of stay: December 2019
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from PRicharme, Public Relations Manager at Holiday Inn Express & Suites Murphy, an IHG Hotel
Responded 12 Jan 2020
First of all, thank you for visiting with us every year. Second, we want to apologize that this stay did not meet with your expectations. I will share your comments with the staff and we will analyze where the lack of communication occurred. We value our return guests and want their visits be exceptional. We hope to see you again at Christmas. Happy New Year! Susan C. Guest Relations
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rogpeck2002 wrote a review Dec 2019
Winter Haven, Florida115 contributions27 helpful votes
Went to visit family and needed a quiet hotel to decompress and this was it. Rooms were clean and quiet, looked as if they were recently renovated, and the staff were awesome and I wasnt to especially recongize Ms. Hope, she greeted me after a very long drive with her Southen hospitality and it brighten my day.
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Date of stay: December 2019
Value
Location
Service
Room Tip: Despite what is posted on Trip Advisor, they do NOT accept pets.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from PRicharme, Guest Services at Holiday Inn Express & Suites Murphy, an IHG Hotel
Responded 12 Dec 2019
Thank you rogpeck2002 for leaving us a great review! I definitely will tell Ms. Hope your compliment. I will also let the staff know that you enjoyed your stay. Please visit with us again whenever you are in the area. Safe travels, Susan C. Guest Relations
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dukefan86 wrote a review Nov 2019
Morrisville, North Carolina229 contributions31 helpful votes
This was our second stay in this hotel, and we enjoyed it! The front desk staff was friendly and helpful, and the bed was comfortable. The water pressure in the shower was awesome! The breakfast was convenient—I especially liked the oatmeal, with the option of adding goodies like walnuts, cinnamon, and brown sugar. Yum.
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Date of stay: October 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from PRicharme, Guest Services at Holiday Inn Express & Suites Murphy, an IHG Hotel
Responded 17 Nov 2019
Thank you for taking the time to leave us a review! I will pass on the praise to our staff. We are here to make everything go smooth and it seems like we are doing what we are doing a good job. Please visit with us again and have safe travels.
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Zachery D wrote a review Nov 2019
Hixson, Tennessee168 contributions66 helpful votes
We stayed here for one night while working at Hiwasse. I don't have too much to say other than that it was a typical Holiday Inn Express. My room was clean and spacious. The wifi seemed pretty legit. I didn't try any breakfast, but it looked edible. Wish I could say more. By the way, if you have a big truck and trailer, then I recommend parking in the grass lot next to the property. Boom!
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Date of stay: September 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from PRicharme, Guest Services at Holiday Inn Express & Suites Murphy, an IHG Hotel
Responded 17 Nov 2019
Thank you for leaving us a review. Yes, the grass lot next door makes a great truck parking lot. The breakfast is good so you can try it next time. 😊 Have safe travels! Thanks again.
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PRICE RANGE
US$143 - US$203 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express suites murphy hotel murphy, holiday inn murphy, holiday inn express murphy, murphy holiday inn
LOCATION
United StatesNorth CarolinaNorth Carolina MountainsMurphy
NUMBER OF ROOMS
51
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Frequently Asked Questions about Holiday Inn Express & Suites Murphy, an IHG Hotel
Which popular attractions are close to Holiday Inn Express & Suites Murphy, an IHG Hotel?
Nearby attractions include Murphy River Walk (1.2 km).
What are some of the property amenities at Holiday Inn Express & Suites Murphy, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express & Suites Murphy, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites Murphy, an IHG Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites Murphy, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Murphy, an IHG Hotel?
Conveniently located restaurants include Royal Waffle King, Big Nick's BBQ, and So's Good Kitchen.
Are there opportunities to exercise at Holiday Inn Express & Suites Murphy, an IHG Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Holiday Inn Express & Suites Murphy, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Express & Suites Murphy, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express & Suites Murphy, an IHG Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Holiday Inn Express & Suites Murphy, an IHG Hotel?
The staff speaks multiple languages, including English and Spanish.