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Holiday Inn Express Hotel & Suites Mount Airy South

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Holiday Inn Express Hotel & Suites Mount Airy South
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296 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Mount Airy South
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Showing 295: English reviews
Orangeburg
Reviewed 13 August 2016

This hotel is Pet Friendly, with a very spacious, well-kept lawn for pet use. Very convenient to the Blue Ridge Parkway (about 20-30 minutes to the entrance. Staff was very helpful and pleasant. The front-desk lady asked if our little dog enjoyed her stay. Room was very clean, quiet and comfortable. Hot breakfast was delicious.

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Helpful?
Thank Laura H
Reviewed 10 August 2016 via mobile

Arrived Thursday the 4th of August after our truck broke down on a trip. People at the front desk were very nice. After spending 1 night there for about $66 (employee rate) we left. Next day my wife checked our bank account and we had a charge of $209, so we called the hotel and were told the charges would...

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5Thank Mark K
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Mount Airy South, responded to this review

Dear Mark K, Thank you for staying with us recently. It is regrettable to learn about your experience. Please allow us to follow up on your concerns and have the opportunity to address these accordingly. I have sent you a private message in an effort to obtain additional information. I look forward to your response. Sincerely, Faith R Case Manager...

Dublin, United States
Reviewed 1 August 2016

We arrived around 2:45 knowing there was a chance our room would not be ready yet. When I went to the desk I was told it wasn't ready yet, that they were working on my floor now and it'd be another 15, 20, 30 minutes. Yes, that is what she said. I went back at around 3:20 and the room...

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2Thank Jessica M
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Mount Airy South, responded to this review

Dear Jessica M, Thank you for taking the time to write a review of our hotel. I sincerely apologize for any inconvenience you may have experienced at check-in. On the other hand, I am pleased that you enjoyed the rest of your stay. Let us assure you that we want nothing more than to ensure your satisfaction from the time...

Bellevue, Michigan
Reviewed 31 July 2016

The room was large and clean. There is updating going on but it did not hinder us. Everything in the room was working. The bed was comfortable. The people at the desk are aware of what discounts are available and they try to help guests get the best price. This will probably be my normal stop on my frequent trips...

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Thank TheRubberKitty
Fayetteville, New York
Reviewed 15 July 2016

We stayed at the hotel after the first night of our trip down the Blue Ridge Parkway. It's about 15 miles off the Parkway itself (there is little any closer) but easy to find. It's close to a number of restaurants and has easy access to the sights of Mayberry USA. We would definitely stay there again if we happen...

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Thank Peter9872014
Atlanta, Georgia
Reviewed 3 July 2016 via mobile

Loved it! Super nice front desk staff, very accommodating! Complimentary beer/ wine in evening. Wonderful pool area- clean hotel. Our room was spotless. Breakfast was good and checkout was a breeze! Would return anytime we are in the area!

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Thank mnspje
Biglerville, Pennsylvania
Reviewed 14 June 2016 via mobile

When we arrived, we were greeted by construction workers painting and sanding walls. The lobby and dining area were under renovation. It was a mess and somewhat of an inconvenience during our one night stay, but understandable. Wished we had known beforehand. Checkin took an excessive amount of time. There were three workers sharing two computers. The workers were friendly...

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Thank KC2001
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Mount Airy South, responded to this review

Dear KC2001, Thank you for taking the time to share your feedback with us about your recent stay. We are sincerely sorry to know that this visit was less than satisfactory due to the construction work on going and check-in being below par. Despite this, we are happy that our indoor pool worked for your family's needs. Again, we thank...

Clinton, Ohio
Reviewed 12 June 2016

This Holiday Inn is about 2 miles off the interstate. We booked through Book.com. Check in was fast, friendly and polite. We where upgraded without asking to a king suite. The suite was roomy and clean. The mattress was so soft we both ended up with a stiff back. The complimentary breakfast was so-so, great if you had kids but...

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Thank TSmith1486
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Mount Airy South, responded to this review

Dear TSmith1486, Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the convenience of our location and our check in service. However, I was concerned to see that you were not impressed with our mattress and breakfast. I would like to apologize for any inconvenience...

Horsham, United Kingdom
Reviewed 3 June 2016

From the moment we walked in their front door, this place was a complete and utter revelation. Delightful in every regard. - Genuine warmth of welcome and greeting. - Font of knowledge about the area, scenic drives, viewing spots, restaurants & bars etc, and, of course, the whole Mayberry History. - Spotless inside and out. - New (ish) establishment, so...

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Thank Safariholic
North Hills, Pennsylvania, United States
Reviewed 30 May 2016

CONS -I went to get a kleenex to blow my nose and all 4 tissues came out of the box, really? -Toilet clogged -Water leaked in the shower and ran to the bathroom door, for all 3 of our showers and we did our best to prevent it -Our keys didn't work when we got to the room, so me...

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Thank LisaVidMal
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Mount Airy South, responded to this review

Dear LisaVidMal, Thank you for taking the time to write a review of our hotel. It is truly regrettable that you did not fully enjoy your recent stay with us. I sincerely apologize for any inconvenience you may have experienced with some of our room amenities, room key card, the noise levels, and the overall level of service you have...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Holiday Inn Express Hotel & Suites Mount Airy South

Address: 1320 EMS Drive, Mount Airy, NC 27030
Region: United States > North Carolina > Mount Airy
Price Range: €102 - €156 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Mount Airy South 2.5*
Number of rooms: 74
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Holiday Inn Express Hotel And Suites Mount Airy South
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Mount Airy South staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Mount Airy South staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check the shower!!!!”
 of 5 bubbles 189bradleyt, 18 Oct 2016 | Read review
“.We stayed on third floor, no problems.”
 of 5 bubbles donalds154, 16 Sep 2016 | Read review
“We were on the top floor and it was very quiet”
 of 5 bubbles MrsB0704, 24 Aug 2016 | Read review
“As for a top floor room to avoid the pitter-patter of feets”
 of 5 bubbles IMFLYBOY, 22 Aug 2016 | Read review
“Higher is always better, rear is better than front.”
 of 5 bubbles Peter9872014, 15 Jul 2016 | Read review
5 of 5