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    Comfort Inn Matthews-Charlotte

    1718 Windsor Crossing Dr, Matthews, NC 28105-5070
    +1 855-849-1513
    Hotel website
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    3/12/2017 4/12/2017
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    US$91
    US$91
    US$91
    Traveller (23)
    Room & Suite (17)
    Dining (2)
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    Overview
    • Excellent61%
    • Very good28%
    • Average8%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “front desk” (63 reviews)
    “great stay” (30 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Laundry Service
    Housekeeping
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Comfort Inn Matthews-Charlotte
    Special Offer: Choice Privileges Points
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (566)
    There are newer reviews for Comfort Inn Matthews-Charlotte
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    11 - 15 of 562 reviews

    Reviewed 24 September 2017

    Yes. I have reviewed this hotel numerous times, and it continues to be the best place to stay in Matthews. This hotel is consistent in cleanliness and quality. Our most recent stay was September 16. I was greeted with a smile at the front desk...More

    Thank MB_Beach_Lover45
    Response from Chet_Patel, General Manager at Comfort Inn Matthews-CharlotteResponded 26 September 2017

    Hello Mr.Plogger, You have been the loyalist guest at our hotel who has been leaving reviews for us! We want to thank you for the reviews and loyalty! We are glad to have you as our guest. Thank you for appreciating our renovations and we...More

    Reviewed 18 September 2017 via mobile

    Where do I start ! At check in I was greeted with a friendly smile by , Grace, She greeted me with "Enjoy your stay with us" , anything you need just call! The next morning she was still at the front desk and greeted...More

    Thank Janie T
    Response from Chet_Patel, General Manager at Comfort Inn Matthews-CharlotteResponded 20 September 2017

    Hello Janie, We thank you so much for such a detail review! We are so glad that you loved our hotel across the board and that our staff took care of your needs. We make sure that we give personal attention to each guests and...More

    Reviewed 15 September 2017 via mobile

    I travel weekly for business & spend about 100 nights a year in hotels. Comfort Inn Matthews in Charlotte has become my preferred location. The location is convenient to work, shopping and a wide variety of restaurants. The staff is outstanding, I am always treated...More

    Thank David B
    Response from Chet_Patel, General Manager at Comfort Inn Matthews-CharlotteResponded 18 September 2017

    Hellloooo Mr.David, First of all, THANK YOU SOOOOO MUCHHH FOR BEING A LOYAL GUEST TO OUR HOTEL!!! We are happy to have you as our guests. Its our honor. We make sure that each guests is treated like family. We will make sure that we...More

    Reviewed 3 September 2017

    If you stay in this hotel, don't lodge a complaint. You won't even receive an "Our apologies." Had no running water for a day and the next morning. No reimbursement, no apology. Sent a fax to our office and when I asked for the copy,...More

    Thank Tillary
    Response from Chet_Patel, General Manager at Comfort Inn Matthews-CharlotteResponded 5 September 2017

    Mr.Stebbing, I am sorry to read this issue, but I am very hurt and upset by your words as they are completely wrong. You know you loved our hotel and I gave very very personal attention to you and your wife. You know we are...More

    Reviewed 24 August 2017

    From the moment I entered the building I was greeted by an awesome staff. Every staff member I encountered was very professional, polite and very knowledgeable. My room was very clean and Omg!!! the bed was so.... Comfortable I had the most amazing night of...More

    Thank nancy l
    Response from Chet_Patel, General Manager at Comfort Inn Matthews-CharlotteResponded 28 August 2017

    Dear Valued Guest, Thank you so much for being a loyal guest to our hotel! We are happy that you had a great stay! As you can see that we are doing renovations right now to give the best to our guests. We will make...More

    Hampton Inn Charlotte / Matthews
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    • Hot Tub
    Details
    • Price range
    • US$87 - US$104 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Matthews
    • #1 Family Hotel in Matthews
    • #1 Best Value Hotel in Matthews
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 93
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, Travelocity, Booking.com, Choice Hotels, Orbitz, TripOnline SA, getaroom.com, HotelQuickly and Cancelon so you can book your Comfort Inn Matthews-Charlotte reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • North Carolina >
    • Matthews
    • Also Known As
    • Comfort Inn Matthews ,
    • Matthews Comfort Inn
    Add Photo Photos
    Traveller (23)
    Room & Suite (17)
    Dining (2)
    Pool & Beach (1)
    Hotel & Grounds (51)
    Bathroom (2)
    Business Centre & Event Rooms (1)
    Nearby
    Sleep Inn Matthews - Charlotte
    88 reviews
    .36 km away
     
    Holiday Inn Express Hotel & Suites Matthews East
    196 reviews
    .50 km away
     
    Hampton Inn Charlotte / Matthews
    503 reviews
    .29 km away
     
    Nearby Restaurants
    Bonefish Grill
    180 reviews
    .54 km away
    Azteca Mexican Restaurant
    152 reviews
    .08 km away
    Chick-fil-A
    36 reviews
    .31 km away
    Showmars Restaurant
    48 reviews
    .20 km away
    Nearby Attractions
    Four Mile Creek Greenway
    44 reviews
    3.53 km away
    Elevation Church
    29 reviews
    2.61 km away
    Matthews Heritage Museum
    6 reviews
    2.09 km away
    Cinemark Movies 10
    62 reviews
    .54 km away
    Ask a question
    Questions & Answers
    Tjmarkowitz
    2 August 2017|
    AnswerShow all 3 answers
    Response from starbase7601 | Reviewed this property |
    Yes, they have several suites that have a door to an adjoining room. The suites are quit large with a nice seating area (couch, chairs, coffee table, & TV).
    0
    Votes
    Alley W
    8 May 2017|
    Answer
    Response from AmarilisVos | Reviewed this property |
    Their website says yes, but we did not used it.
    0
    Votes
    JulieCox
    26 September 2016|
    AnswerShow all 3 answers
    Response from Dale B | Reviewed this property |
    Not sure, sorry
    0
    Votes
    Room Tips
    "The two rooms we occupied were very quiet."
    Read review
    "Check your room before you pay so you can know if it smells bad, carpet is dirty and beds are free of bed..."
    Read review
    "The king suites are very comfortable."
    Read review
    "Rooms on the back side have a nicer view."
    Read review
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