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Comfort Inn Matthews-Charlotte

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Comfort Inn Matthews-Charlotte
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516 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn Matthews-Charlotte
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Showing 512: English reviews
Murrells Inlet, South Carolina
2 reviews
Reviewed 4 weeks ago

The room has all the pleasure's of home! Very comfortable and spacious, the staff went way beyond the call of duty to be helpful. Had a small issue with a/c unit, stopped by the front desk, asked for assistance. The Manager showed up at my door in less than 15 minutes, Problem Resolved !!!!

Helpful?
Thank tnb400
Chet_Patel, General Manager at Comfort Inn Matthews-Charlotte, responded to this review

Dear Valued Guest, Thank you so much for the review! Glad that you loved our rooms and its amenities. We make sure we offer everything that out guests expect to make their stay comfortable. Customer service is our top goal and that to on timely manner. It was my pleasure to fix your AC unit and I thank you for... More 

Savannah
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 weeks ago

This is a hotes with a great location, and a pleasant staff. The room was spacious and clean and the beds were very comfortable. The A/C was quiet and functioned well. The breakfast was outstanding for the price. I would return.

Helpful?
Thank James B
Chet_Patel, General Manager at Comfort Inn Matthews-Charlotte, responded to this review

Hello James, Thank you so much for the wonderful review! Happy to hear that you had a great stay. Thank you also for complementing our breakfast as we offer above our brand standards. We are thrill to gain your loyalty as that is a big reward to us. We wish to see you soon! Chet Patel GM More 

Raleigh, NC
Level Contributor
141 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 24 October 2016

While you can debate whether or not Comfort Inns need a branding overhaul or needs some changes are one thing. But I'll write the review given what your expectations should fairly be - a clean room, a free breakfast, in a safe location with helpful staff. The room: The room was decent. The bed was comfortable and the linens and... More 

Helpful?
1 Thank telamm
Chet_Patel, General Manager at Comfort Inn Matthews-Charlotte, responded to this review

Dear Valued Guest, Thank you so much for the wonderful detail review! We are glad to read it and see that you mostly enjoyed your stay. We are going to do some major renovation to our hotel that is going to start at the end of the year and roll over to nest year. We are glad that you would... More 

Atlanta, Georgia
Level Contributor
41 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 24 October 2016 via mobile

This hotel is in a great location and alot of parking so u will never run out, rooms are spacious and everything is clean. TV probably could be bigger, but that's minor. A couple times I have checked in I have ha d problems with the remotes but was quickly corrected. Also the cookies in the evening time are tasty... More 

Helpful?
Thank S J
Chet_Patel, General Manager at Comfort Inn Matthews-Charlotte, responded to this review

Hello SJ, Thank you for the feedback. Glad to know that you like our rooms and location. Our TV's are 32" which are brand standards, but as they go bad we are upgrading them to 42" LED and have install them in 20% of our rooms. We will see if we have a way to lock our TV remote from... More 

Little Rock
Level Contributor
63 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 21 October 2016

Great hotel...super-clean, comfortable rooms...LOVED the shower heads!...delicious hot breakfast...business center...workout facility...outdoor pool...hot water/teas, iced lemon water and coffees available all day (and warm cookies!)...and a great location. The staff was most pleasant and accommodating...I would HIGHLY recommend this Comfort Inn!

Helpful?
Thank LRFoodieMan
Chet_Patel, General Manager at Comfort Inn Matthews-Charlotte, responded to this review

Dear Valued Guest, Thank you so much for this excellent review! We are sooooo glad to read all the compliments. I thrilled to share this review with our staff that you loved our hotel all across the board. Reviews like these motivates us to do a great job each and every time. We will make sure to give our very... More 

Sneads Ferry, North Carolina
Level Contributor
295 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 20 October 2016

This hotel was somewhere I stayed while I worked in York S.C. for a few days and than from here went up to the mountains in North Carolina. Everything was very nice and so was everyone working there. Very easy to get where you are going and in a great location.

Helpful?
Thank 2antigua
Chet_Patel, General Manager at Comfort Inn Matthews-Charlotte, responded to this review

Dear Valued Guest, Thank you so much for the review! Happy to hear that you had a pleasant experience at out hotel. We make sure our guests get the best sleep and comfortable room so they can get ready for the day ahead. We wish to see you soon! Chet Patel GM More 

Adelphi, Maryland
2 reviews
Reviewed 20 October 2016

This hotel continues to deliver high quality at a reasonable price. Every time we visit Matthews, NC this establishment is our first choice for booking a reservation. They continue to offer the best bang for your buck. Spacious rooms and well kept facility in an area that has plenty of stores and places to eat. On this particular visit, the... More 

Helpful?
Thank Cleveland M
Chet_Patel, General Manager at Comfort Inn Matthews-Charlotte, responded to this review

Dear Valued Guest, Thank you so much for being a loyal guest to our hotel! We are glad that we keep meeting your expectations. Your loyalty is very important to us. Our staff makes sure that each guests are feel home away from home and treated like family. We will make sure to keep up the good work with a... More 

Westborough, Massachusetts
Level Contributor
60 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 20 October 2016

The room was very comfortable and clean. The staff was friendly and helpful. The building itself was a bit of a drive off of the interstate. There are a couple of eateries within walking distance of the hotel. If in the area, I'd stay here again.

Helpful?
Thank Alex N
Chet_Patel, General Manager at Comfort Inn Matthews-Charlotte, responded to this review

Hello Alex, Thank you so much for being a loyal guest to our hotel for the future! Your loyalty is a big reward it self. Glad to our staff took care of your needs and that you loved our hotel. We wish to see you soon! Chet Patel GM More 

Great Valley, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 October 2016

This hotel is located in a easy place to get to from the 485. Just off from 74 at a traffic light which is a big plus during rush hours. Very friendly staff and clean rooms. The breakfast buffet is a big plus to grab something to eat before you start your day , also the coffee pots were always... More 

Helpful?
Thank bcrowley5635
Chet_Patel, General Manager at Comfort Inn Matthews-Charlotte, responded to this review

Dear Valued Guest, Thank you so much for the wonderful review! Glad that you loved our hotel and service. Yes, our breakfast is the best in the area. We make sure we offer more then our brand standards as we want to give our guests the BEST. We wish to see you soon! Chet Patel GM More 

Toledo, Ohio
2 reviews
Reviewed 17 October 2016

This hotel served our family needs once again! We love the location, access to shopping and restaurants, and proximity to both Charlotte and Matthews "hot spots." It is important for our family that the hotel has a good, hot breakfast available. During this stay, there was some difficulty with the TV/cable. We were disappointed in not being able to relax... More 

Helpful?
Thank 112mascot
Chet_Patel, General Manager at Comfort Inn Matthews-Charlotte, responded to this review

Dear Valued Guest, Thank you so much for being a loyal guest to our hotel! We are glad that we keep meeting your expectations and loved our locations. I am sorry about the TV issue as we are locking them now in the system and should solve the issue. We wish to see you soon! Chet Patel GM More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
BRAND NEW 2014 RENOVATED! Situated in the heart of beautiful Matthews in the Windsor Square Shopping Center. The Comfort Inn is the perfect location, whether traveling on business or pleasure to Matthews/Charlotte. The hotel is minutes from uptown Charlotte and only footsteps from the Matthews' area's finest shops and restaurants.As a guests of this Matthews, NC hotel, you can enjoy amenities and features like: •All New Renovated Rooms in 2014 •One of the few hotels in town with 2 Queen Beds (BRAND NEW QUEEN AND KING BEDS) •All rooms have 32" Flat Screen LCD Tv's/ Microwave & Refrigerator •Free Wi-Fi Internet •Free Full Hot Breakfast Buffet (Sausage Patty, Bacon, Egg Patty, Waffles, Boiled Eggs, Etc...) •Free Happy Hour in the Lobby Mon-Wed 5PM-6PM (Free Wine, Sodas, and Appetizer (Appetizer are provided by local restaurants for our guest at no cost)•Over 30 franchised restaurants with in 0.5 Mile to 1 Mile ... more   less 

Additional Information about Comfort Inn Matthews-Charlotte

Address: 1718 Windsor Crossing Dr., Matthews, NC 28105
Region: United States > North Carolina > Matthews
Price Range: €77 - €92 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Matthews-Charlotte 2.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Comfort Inn Matthews
Matthews Comfort Inn
Hotel Style:
#1 Family Hotel in Matthews
#1 Best Value Hotel in Matthews
#1 Business Hotel in Matthews
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Matthews-Charlotte staff and other travellers.
3 questions
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Questions? Get answers from Comfort Inn Matthews-Charlotte staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the executive suite! Jacuzzi s in the bedroom area. Loved it!”
 of 5 bubbles annarL3859EL, 3 Dec 2016 | Read review
“We stayed on the ground floor and had no issues, noise or otherwise.”
 of 5 bubbles Frugal-Travellers, 25 Nov 2016 | Read review
“We always ask for a room away from the desk area on the ground floor.”
 of 5 bubbles authored, 21 Nov 2016 | Read review
“Higher Floors have less A/C noise, Mine was very quiet”
 of 5 bubbles tnb400, 5 Nov 2016 | Read review
“Third floor, end of hall, very quiet”
 of 5 bubbles telamm, 24 Oct 2016 | Read review
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