We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Holiday Inn Express Hotel & Suites Matthews East

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Holiday Inn Express Hotel & Suites Matthews East
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

169 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for Holiday Inn Express Hotel & Suites Matthews East
See the most recent reviews
Showing 169: English reviews
Ninety Six, South Carolina
Reviewed 25 May 2016 via mobile

Booked this hotel after searching the local Charlotte area. About 20 minutes away from the Levine Children's hospital. Rate was great and the two ladies at check in were exceptional. Lots of shopping and restaurants very close by. Very clean and very good breakfast. Will definitely stay here again when in the Charlotte area.

 Report
Helpful?
Thank pgcobb
ManagerCLT, Manager at Holiday Inn Express Hotel & Suites Matthews East, responded to this review

I am truly proud that team was able to make this a pleasurable and exceptional stay for you and your family. The comments of "very clean and very good breakfast" is much appreciated as this is what we work towards every day. Thank you for recognizing the team's efforts. See you again soon!

Reviewed 22 May 2016

Went to Matthews to see our daughter and grand children and due to lack of sleeping space we stay in hotels while there. We chose the Holiday Inn Express because it was close and easy to get to. Traffic in Matthews is crazy busy, so you need think about where you stay and how to get to places easy. Independence...

 Report
Helpful?
Thank Don R
ManagerCLT, Guest Service Champion at Holiday Inn Express Hotel & Suites Matthews East, responded to this review

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to the concerned staff. We do hope you give us another chance as we will definitely improve our services....

Williamston, North Carolina
Reviewed 16 May 2016

Nice clean rooms. Friendly and helpful staff. Next to cracker barrel. We had two rooms on third floor. Comfortable beds wit lots of clean pillows. Continental breakfast was adequate. We did not use the gym or pool.

Review collected in partnership with this hotel
 Report
Helpful?
Thank mabear362
ManagerCLT, General Manager at Holiday Inn Express Hotel & Suites Matthews East, responded to this review

Thank you for taking the time to review us on TripAdvisor! Your feedback is greatly appreciated and we are all thrilled that you enjoyed your stay with us. Your recognizing the cleanliness and comfort is something the staff takes great pride in so thank you again! Hope to see you again soon

Raleigh, North Carolina
Reviewed 8 May 2016

Stayed here several times for business. Clean hotel, friendly staff and close to restaurants within walking distance. Consistency is a standard at this property and it shows. Breakfast bar is well stocked and there are many options for guests.

Review collected in partnership with this hotel
 Report
Helpful?
1Thank Howard M
ManagerCLT, Guest Service Champion at Holiday Inn Express Hotel & Suites Matthews East, responded to this review

Dear Guest, Thank you for taking the time to review your stay with us . I am very pleased to hear that you enjoyed your stay! I hope your next stay is just around the corner. Call us if there is anything we can help you with. Thank You Taylor W. Guest Service Champion

Charlotte, North Carolina
Reviewed 1 May 2016

Very courteous staff and was greeting with upmost respect upon entering lobby. Made sure all needs and revisions were met. Entering room the first thought that came to mind was how sharp and executive feeling the room was. Very clean, very convenient, and very comfortable. The class is in my view 5 star worthy

Review collected in partnership with this hotel
 Report
Helpful?
1Thank 701dmb
ManagerCLT, Guest Service Champion at Holiday Inn Express Hotel & Suites Matthews East, responded to this review

Dear Guest, Wow! Thank you for your positive comments! I am so glad to hear that you enjoyed your stay with us! We do take pride in catering to out guests' needs the best way we can. I hope your next stay is just around the corner. Call us if there is anything we can help you with. Thank You!...

Holly Springs, North Carolina
Reviewed 26 April 2016

We came in for a soccer tournament. I feel the price for the room was not worth it. Almost $300 for 2 nights, in a room without a refrigerator or microwave. I've stayed in motels with better amenities. When we tried to rent a refrigerator, there weren't enough available. Breakfast was ok. But if you like variety, this is not...

Review collected in partnership with this hotel
 Report
Helpful?
Thank lamiapalla
ManagerCLT, Manager at Holiday Inn Express Hotel & Suites Matthews East, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for missing the mark during your stay with us. Rest assured that these issues will discussed to ensure we can improve with every review as your comfort is our up most concern. We value your comments and welcome the opportunity to serve...

Gainesville, Georgia
Reviewed 25 April 2016

I stayed here for business and as usual, it's hard to find a bad HI Express. Nice staff. Good beds. Clean Room. Good breakfast. All you could ask for. I would recommend them to any others that might be staying in the area.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Frank A
ManagerCLT, Manager at Holiday Inn Express Hotel & Suites Matthews East, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Tonia B General Manager

Charleston, South Carolina
Reviewed 25 April 2016 via mobile

The staff was great Robert, Jennifer and Taylor at the desk!! the rooms were clean and the breakfast tasted great. Whenever I am back in the Area this will be my hotel of choice. Thank You all for a great stay! My 7 year old step son loved the pool and free breakfast.

 Report
Helpful?
Thank Roblyn3
ManagerCLT, Guest Service Champion at Holiday Inn Express Hotel & Suites Matthews East, responded to this review

Thank you for your kind comments. I will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're in the area! Thank You Taylor W. Guest Service Champion.

Cary, North Carolina
Reviewed 25 April 2016

We stayed in the hotel over the weekend and had a great experience. The hotel was clean and very nicely decorated. The staff was friendly and helpful. The only complaintI have was the shower was awful, bad water pressure.

Review collected in partnership with this hotel
 Report
Helpful?
Thank juliapF6724VC
ManagerCLT, Guest Service Champion at Holiday Inn Express Hotel & Suites Matthews East, responded to this review

Thank you for your review. I am very happy that the staff was welcoming and accommodating and that you enjoyed your overall stay. However I am sorry to hear that you were not satisfied with the water pressure in the shower. This has been communicated to the maintenance staff. We hope we get the chance to welcome you back to...

Fayetteville, North Carolina
Reviewed 24 April 2016

I had a great experience with this hotel. The staff are very professional and will go out there way to make sure your comfortable. Tina at the front desk had exceptional customer service and accommodated my mother and I very well. We will always stay at this hotel when we Come to visit family. I forget to also mention the...

Review collected in partnership with this hotel
 Report
Helpful?
Thank mtayegraham
ManagerCLT, Manager at Holiday Inn Express Hotel & Suites Matthews East, responded to this review

Thank you for all your kind words and recognition of the staff. Tina is a true asset to the hotel's performance in welcoming our guest, we are all thrilled that you found everything to your liken with each visit. Cleanliness and comfort are all words we want you to see over and over again. Give mom and big hug from...

28 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (6)
Viewed
Room/Suite (3)
Viewed
Bathroom (3)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (22)
Viewed
Hotel & Grounds (4)
Viewed
Room/Suite (9)
Viewed
Dining (2)
Viewed
Pool/Beach Area (2)
Viewed
Business Centre/Function Rooms (1)
Viewed
Bathroom (1)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Matthews
Show Prices
Show Prices
Show Prices
East Forest
Fairfield Inn & Suites Charlotte Matthews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the New Holiday Inn Express & Suites Charlotte - Matthews, NC. We welcome you to stay economically smart, experience our comfortable accommodations, leading service, exceptional value & a 100% smoke free facility. We feature an indoor pool, 24-hour fitness & business center, free wire/less HSIA, 32 HDTV & free hot breakfast bar for all guest. Our Charlotte - Matthews hotel is located in Southeast Charlotte, NC, and major roads, I-485 & Hwy 74. We are near Carolina Courts & Extreme Ice Center. We are only minutes from Matthews, NC, & Monroe, NC. Uptown Charlotte is only 10 miles & Charlotte Douglas International Airport-CLT is located within twenty minutes of our hotel. Charlotte is the home of NASCAR. This Matthews hotel is only twenty miles away from Lowes Motor Speedway. Looking for something to do? We have many attractions such as Ice Skating, Carowinds, Carolina Panther Football, Charlotte Bobcats &Charlotte Soccer. Need a Charlotte Church? There are many nearby. We have many excellent restaurants only a few minutes away. We cater to many top companies in the area such as Harris Teeter, Family Dollar, Conbraco, BESAM, & Sunbelt Rentals. If you are traveling with a company & need a hotel in Matthews - Charlotte NC, we would be honored to host you. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Matthews East

Address: 9420 E Independence Blvd, Matthews, NC 28105-4505
Region: United States > North Carolina > Matthews
Price Range: €85 - €167 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Matthews East 2.5*
Number of rooms: 89
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Orbitz, Hotwire, Hotels.com, Travelocity, Priceline, TripOnline SA, getaroom.com and HotelQuickly so you can book your Holiday Inn Express Hotel & Suites Matthews East reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Suites Matthews East
Hotel Style:
#2 Business Hotel in Matthews
#3 Family Hotel in Matthews
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Matthews East staff and other travellers.
2 questions
Ask a question
Questions? Get answers from Holiday Inn Express Hotel & Suites Matthews East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask if the elevator is working.”
  • Soft but supportive.
453micahc, 16 Nov 2016 | Read review
“Get on the top floor and on the end - that way you only have one neighbor”
206mrst, 6 Nov 2016 | Read review
“Skip the ground floor room near the side exit”
  • King room
  • King bath
Traveler672, 19 Oct 2016 | Read review
“Ask for front facing room, 2nd floor or higher , but if you like they have 1st floor rooms.”
mikea1949, 6 Sep 2016 | Read review
“Take back entrance to catch the light at the main four way stop and avoid traffic. First floor has higher ceilings at no additional charge.”
580deec, 15 Aug 2016 | Read review
5 of 5