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Holiday Inn Express Hotel & Suites Matthews East

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Traveller (6)
Room & Suite (16)
Dining (2)
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Overview
  • Excellent63%
  • Very good25%
  • Average7%
  • Poor2%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (201)
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120
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All reviewsfront deskpancake machinecracker barrel restaurant next doorenjoyed the indoor poolthe entire staffthoroughly enjoyed our stayfantastic stayrecommend this hotelevery staff membermovie theaterlarge varietyfree breakfastindependence blvdbonus pointsin great conditionhotel roomup to date
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11 - 15 of 201 reviews
Reviewed 6 September 2017 via mobile

The room was comfortable and clean. The hotel staff were kind and helpful. Breakfast in the morning was just fine, nothing spectacular. Reservations were easy and they found me in the system when I arrived and billing was just as expected.More

Thank Edward H
Response from ManagerCLT, Manager at Holiday Inn Express Hotel & Suites Matthews EastResponded 7 September 2017

Hi! Hey! Hello Edward! Thanks for taking time to share your experience with the world! We love to exceed Our guest expectations and it is nice to know we stood out enough for you to take time to acknowledge that by submitting this information! Again,...More

Reviewed 5 September 2017

We recently traveled up to North Carolina for a family's birthday. We stayed in the Holiday Inn Express on E. Independence Blvd. We were pleasantly surprised with our choice. The rooms are CLEAN and have extremely comfortable beds. The entire staff there make you feel...More

Thank leroys875
Response from ManagerCLT, Manager at Holiday Inn Express Hotel & Suites Matthews EastResponded 7 September 2017

Thank you kindly for taking time to give such valuable feedback - I truly am thankful! I am so pleased that We were able to exceed your expectations during your visit here in Matthews! I believe in treating Our guest with the utmost respect as...More

Reviewed 31 August 2017

This is a relatively new Holiday Inn Express that was a joy to stay. The desk attendant was very professional and well polished. He immediately gave me the best rate in accordancw tith my military status. The room was very clean and well appointed. Highly...More

Thank tim3oleary47
Response from ManagerCLT, Manager at Holiday Inn Express Hotel & Suites Matthews EastResponded 1 September 2017

Thank you for acknowledging our attempts to provide outstanding service to you during your time with us! Our staff simply enjoys when guest are so satisfied they share it with the world! It gives us the 'vibe' to keep generating that positive energy- we thank...More

Reviewed 30 August 2017

We stayed the weekend with a soccer team and had a great experience! The friendliness and attentive service was excellent from Yvonne, Michelle, Amber and Tanya! From the initial greeting to the time we left we were well taken care of. Friendly and clean. Breakfast...More

Thank chrisfromsc
Response from ManagerCLT, Manager at Holiday Inn Express Hotel & Suites Matthews EastResponded 1 September 2017

Chris - it brings us great joy to have serviced you while you and your team visited the Matthews area! Our team takes great pride in making sure our guest are comfortable and safe during their time with us! We greatly appreciate the acknowledgment and...More

Reviewed 27 August 2017

This hotel is well located in Mathews and easily accessible.The staff were friendly and their service was top draw. We did not use the dining facilities but we were totally satisfied with the product, thanks again.More

Thank Chris P
Response from ManagerCLT, Manager at Holiday Inn Express Hotel & Suites Matthews EastResponded 28 August 2017

Thank you kindly for taking time to give feedback regarding your recent stay! We take pride in going above guest expectations and it is always gratifying for the staff when that is acknowledged! Again, we thank you for your business and we look forward to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$87 - US$206 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Matthews
#3 Family Hotel in Matthews
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$87 - US$206 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Matthews
#3 Family Hotel in Matthews
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (6)
Room & Suite (16)
Dining (2)
Pool & Beach (2)
Questions & Answers
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Room Tips
"Room we had was at the back of the building on an upper floor and was very quiet."
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"Nice outdoor patio next to the pool."
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"The rooms were very nice, I would suggest that you provide trash bags for the cans in the room, and the staff..."
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"Mobile Panera Delivery Available!"
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